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Open rates vary by industry.

The E-Tactics Letter • Oct 29, 2003 •

Here are the results from an IMN Benchmark E-Marketing Research (formally IMakeNews.com), Based on Data From Over 100 Million E-Mails

In industry-by-industry comparisons, marketing communications companies (advertising, marketing, public relations, etc.) and retailers appear to be most successful at engaging their subscribers. Marketing communications firms achieve an average unique open rate of 63.2 percent, followed by retailers with a 55 percent open rate. Other benchmarks by vertical industry include:

* Financial services--47.6 percent open rate

* Manufacturing--43.4 percent open rate

* Nonprofit organizations--41.1 percent open rate

* Software development firms--40.9 percent open rate

* Overall, the average unique open rate for IMN mailings is 39.4 percent.


COPYRIGHT 2003 Sarah Stambler's Marketing with Technology News Reproduced with permission of the copyright holder. Further reproduction or distribution is prohibited without permission.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.
NOTE: All illustrations and photos have been removed from this article.


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