Social networks and
entrepreneurship.
by Greve, Arent^Salaff, Janet W.
We study network activities of entrepreneurs through three phases
of establishing a firm in four countries. Entrepreneurs access people in
their networks to discuss aspects of establishing and running a
business. We find that entrepreneurs build networks that systematically
vary by the phase of entrepreneurship, analyzing number of their
discussion partners, and the time spent networking. Entrepreneurs talk
with more people during the planning than other phases. Family members
are present in their networks in all phases, particularly among those
who took over an existing firm. However, women use their kin to a larger
extent than men, and even more than men when they take over an existing
firm. Experienced entrepreneurs have the same networking patterns as
novices. Moreover, these networking patterns are the same in all
countries. However, there are country differences in size of discussion
networks and time spent networking.
Introduction
Students of entrepreneurship increasingly recognize that
entrepreneurs embed their business decisions in social structures
(Borch, 1994; Hansen, 1995; Larson & Start, 1993; Reynolds, 1991;
Start & MacMillan, 1990). We use a structural approach to study how
entrepreneurs use social relations to get advice and resources to launch
a business (Granovetter, 1985, 1992). We note that establishing a
business requires different contacts and resources in different phases.
The structural approach further implies that entrepreneurs in diverse
cultural settings access their social relations in similar ways to get
these resources.
In this paper, we study the use of social relations in the business
establishment process. We describe how entrepreneurs develop and
maintain social contacts during three early phases of establishing a
business in four countries. Our comparative focus on structural features
of entrepreneurship enables us to understand how entrepreneurs in
similar phases of establishment use their contacts to acquire resources.
Some structural analysts find that social networks have similar
properties in different countries (Wellman, 1999). Therefore, we look
for common features and what may distinguish the entrepreneur's
networks in diverse cultures. We identify how entrepreneurs draw on
social networks to discuss aspects of establishing and running a
business in the initial phases of entrepreneurship.
An entrepreneur is commonly defined as one who owns, launches,
manages, and assumes the risks of an economic venture. This definition
also includes people who take over an existing business. We distinguish
entrepreneurship from a corporate or intrapreneurial effort (Gartner,
Shaver, Gatewood, & Katz, 1994).
The Social Network Approach. Focusing on social network analysis
turns attention to relationships between entrepreneurs and others that
provide the resources that are important in establishing a business
(Johannisson, 1988; Larson, 1991). Entrepreneurs have ideas to test, and
some knowledge and competence to run the business, but they also need
complementary resources to produce and deliver their goods or services
(Teece, 1987). They get support, knowledge, and access to distribution
channels through their social networks. Entrepreneurs are also linked to
people and organizations that interact among themselves, and these
contacts can widen the availability of resources that sustain a new firm
(Hansen, 1995).
Social networks are not fixed; they are the social context of
businesses and can be activated according to different needs
(Granovetter, 1985; Burt, 1992). To fit their enterprise needs,
entrepreneurs bring both those that are closer and distant to them into
their business decisions. Family members can play a critical part. As
they entertain, plan for, and actually set up a firm, entrepreneurs call
on their family and others in their networks for different kinds of help
and support (Rosenblatt, de Mik, Anderson, & Johnson, 1985).
To analyze entrepreneurial networks, we draw on cross-sectional
surveys that query entrepreneurs from four countries on their
discussions with others about establishing and running a business. We
compare entrepreneurs in three phases of the establishment of a firm
(Aldrich et al., 1991). To develop our arguments, we first discuss
features of social networks, then go on to a description of
entrepreneurial phases. Our main hypotheses relate network activities to
establishment phase. If the phase of establishing the enterprise
requires particular combinations of resources, entrepreneurs will
organize those they know in ways that will help them get these
resources. We also entertain other factors that may influence network
activities, such as entrepreneurial experience, as seen in differences
between novice and multiple entrepreneurs, and having family members
with entrepreneurial experience. Finally, we compare network structures
across four nations.
Theory: Entrepreneurs and Network Activities
Social Capital and Social Network
Entrepreneurs require information, capital, skills, and labor to
start business activities. While they hold some of these resources
themselves, they often complement their resources by accessing their
contacts (Aldrich & Zimmer, 1986; Aldrich et al., 1991; Cooper,
Folta, & Woo, 1995; Hansen, 1995). The contacts that lead to
successful outcomes are their social capital and they are a key
component of entrepreneurial networks (Burt, 1992). Gabbay &
Leenders (1999) define social capital as the set of tangible or virtual
resources that accrue to actors through the social structure,
facilitating the attainment of the actors' goals (Lin, 1999;
Portes, 1999). By this they include contacts that help them getting
things done. These are people the actor knows, or who are known by
others that the actor knows. When the entrepreneurs' contacts
contribute to their entrepreneurial goals, these social contacts are
their social capital (Burt, 1992). The contacts are often informal work
and non-work connections. These relations may extend across professional
networks, reaching friends, and colleagues from earlier jobs.
Entrepreneurial networks span relations to organizations, clusters of
firms, as well as to other people that help them set up the firm
(Hansen, 1995).
Networks have several useful properties for entrepreneurs. The
first is size. Entrepreneurs can enlarge their networks to get crucial
information and other resources from knowledgeable others. The next is
positioning. Entrepreneurs position themselves within a social network
to shorten the path to knowledgeable others to get what they need (Blau,
1977; Burt, 1992; Granovetter, 1973). Finally is relationship structure.
Social contacts may be related to the entrepreneur or to each other
through several types of relations or interactions. In single stranded
relations, each person performs only one activity with the entrepreneur
and is related to that person through only one type of relation.
Multiplex ties, in contrast, have several layers of different content or
types of relationships (Scott, 1991). They may play numerous roles in
the entrepreneur's support group. Researchers pay special attention
to the contribution of multiplex ties to entrepreneurship. They
especially note that social network members can contact and organize
themselves, expanding the opportunities they make available to the
entrepreneur (Burt, 1992; Hansen, 2001).
Over time, entrepreneurs accumulate social capital, which is
crucial for starting a new business (Hansen, 2001). Census data from the
US find that entrepreneurs are older and slightly more educated than
employed workers. Immigrant entrepreneurs have lived a long time in
their new country before starting an enterprise (Portes & Zhou,
1996, 1999). Age and length of residence help them accumulate social
capital for new firms.
Discussion Networks: The Dependent Variable
The total network size refers to all first order contacts,
regardless of type of interaction. We refer to a subset of this network
as discussion network size, defined as the number of people that the
entrepreneurs turn to when they discuss aspects of establishing and
running a business (Renzulli, Aldrich, & Moody, 2000). To establish
a firm, potential entrepreneurs look for relations on the basis of
common interest or experience in establishing and running a business
(Nohria, 1992). Discussing their new enterprise with a number of persons
gives them leads to where to obtain resources such as information,
property, capital, and credit. Here, we explore variations in the number
of network participants that discusses the start-up.
By limiting our focus to discussion partners, we describe only one
aspect, albeit an important strand, of social capital. Our concept
differs from the total number of people to whom entrepreneurs turn for a
wide range of business related matters. Thus, the discussion network may
not include the whole entrepreneurial action set (Hansen, 1995, 2001).
Nor do we have data on how the members of the discussion network are
related to the entrepreneur. Some members of the discussion network may
have only that single relation to the entrepreneur. Others with whom the
entrepreneurs discuss their firms may become providers of further
resources as well.
Entrepreneurial Phase: The Independent Variable
COPYRIGHT 2003 Baylor
University Reproduced with permission of the copyright holder. Further reproduction or distribution is prohibited without permission.
Copyright 2003, Gale Group. All rights
reserved. Gale Group is a Thomson Corporation Company.
NOTE: All illustrations and photos have been removed from this article.