Infocrossing, Inc. (NASDAQ:IFOX), a provider of strategic IT and
business process outsourcing solutions to large and mid-sized companies,
has signed a new, multi-year outsourcing contract with HickoryTech, a
diversified communications company headquartered in Mankato, Minnesota.
Under the terms of the agreement, Infocrossing has transitioned
HickoryTech's mainframe processing to one of Infocrossing's
data centers, providing a robust, scaleable computing infrastructure to
support HickoryTech's billing and client relationship management
applications.
HickoryTech is the largest telecommunications company headquartered
in Minnesota, providing local and long-distance phone service, data
communications and Internet access to businesses and consumers
throughout the region. The company's mainframe operations support
HickoryTech's core billing applications applying rate schedules to
over 90,000,000 calls per month, and the CRM systems used to open,
assign and track trouble tickets through the company's customer
contact center.
"The mainframe supports some of the most foundational
processes within our business, and we needed a service provider that
offered more than cost savings," stated Lane Nordquist, chief
information officer for HickoryTech. "We were impressed with
Infocrossing's process for evaluating our existing environment,
understanding our changing requirements, and demonstrating how
outsourcing fulfilled our financial, technology and business
objectives," he continued. "Even more importantly, the process
gave us the confidence that Infocrossing had the experience and
expertise to deliver on our objectives," Nordquist concluded.
Infocrossing, Inc. (IFOX) is an outsourcing company that provides
the computing platforms and proprietary systems that enable companies to
process transactions and move data within their business, and between
their customers, suppliers and distribution channels. HickoryTech is the
latest in a growing portfolio of companies that have outsourced
mainframe, mid-range, open system, network and business process
operations to Infocrossing as part of a broader business transformation
strategy.
For more information, call 201/840-4941 or visit
http://www.infocrossing.com.
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