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HICKORYTECH OUTSOURCES MAINFRAME OPERATIONS TO INFOCROSSING.

Mainframe Computing • March 1, 2004 •

Infocrossing, Inc. (NASDAQ:IFOX), a provider of strategic IT and business process outsourcing solutions to large and mid-sized companies, has signed a new, multi-year outsourcing contract with HickoryTech, a diversified communications company headquartered in Mankato, Minnesota. Under the terms of the agreement, Infocrossing has transitioned HickoryTech's mainframe processing to one of Infocrossing's data centers, providing a robust, scaleable computing infrastructure to support HickoryTech's billing and client relationship management applications.

HickoryTech is the largest telecommunications company headquartered in Minnesota, providing local and long-distance phone service, data communications and Internet access to businesses and consumers throughout the region. The company's mainframe operations support HickoryTech's core billing applications applying rate schedules to over 90,000,000 calls per month, and the CRM systems used to open, assign and track trouble tickets through the company's customer contact center.

"The mainframe supports some of the most foundational processes within our business, and we needed a service provider that offered more than cost savings," stated Lane Nordquist, chief information officer for HickoryTech. "We were impressed with Infocrossing's process for evaluating our existing environment, understanding our changing requirements, and demonstrating how outsourcing fulfilled our financial, technology and business objectives," he continued. "Even more importantly, the process gave us the confidence that Infocrossing had the experience and expertise to deliver on our objectives," Nordquist concluded.

Infocrossing, Inc. (IFOX) is an outsourcing company that provides the computing platforms and proprietary systems that enable companies to process transactions and move data within their business, and between their customers, suppliers and distribution channels. HickoryTech is the latest in a growing portfolio of companies that have outsourced mainframe, mid-range, open system, network and business process operations to Infocrossing as part of a broader business transformation strategy.

For more information, call 201/840-4941 or visit http://www.infocrossing.com.


COPYRIGHT 2004 Worldwide Videotex Reproduced with permission of the copyright holder. Further reproduction or distribution is prohibited without permission.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.
NOTE: All illustrations and photos have been removed from this article.


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