The slow-growth economy brings with some predictable implications
for the work environment. The basic "stuff" that keeps talent
connected to your organization is quite different in times of low or no
growth. The articles in this edition of the journal tackle different
elements relating to this issue. When talent is no longer rapidly moving
between positions and up the organization, at least three of their
questions are:
1. Am I developing and utilizing my skills?
2. Am I having fun?
3. With all this (360-degree) feedback I am getting, how should I
use it?
In the first article, "The Power of a Development Plan,"
two well experienced consultants and executive coaches (Bob Stringer and
Randy Cheloha) present what is known about how to make development plans
relevant to the real world. They remind me of the phrase "motivated
adult with a need": With that combination, you can make a
difference with the person! Until then, no amount of wonderfully planned
development events will matter. The article blends literature on what is
known in this area with organizational examples to make it real. It is a
nice combination of relevant knowledge or theory and specific "how
to" suggestions that are immediately usable no matter what formal
system your organization might utilize. The focus is the development of
future leaders, important in any time and era.
The "serious" side of fun is considered in the second
article: "Questions and Answers About Fun at Work." Note that
the second author has the word "laugh" within his name. Bob
Ford, Frank McLaughlin, and John Newstrom explore how 572 HR
professionals conceptualize and deal with creating a fun work
environment. Just defining what is meant by a "fun work
environment" is a contribution, but they go well beyond that to
describe perceived improvements to key employee outcomes such as
attracting new employees, communications, commitment, customer
satisfaction, culture, turnover, productivity, and absenteeism. They
also uncover some reasons management resists building "fun"
into the work environment: Can't afford the time; Can't afford
the dollar cost; Don't know how to get started; Don't want to
look silly; and so on. Yet when 75 percent of respondents believe there
is a gap between the actual amount of fun and the optimal amount of fun,
this largely unstudied area deserves some attention. I personally would
like to know the names of the 3 percent of organizations reporting
"too much fun."
The third article is really the beginning of a series that will add
to the state of knowledge regarding 360-degree feedback, brought to you
by two researchers, consultants, and practitioners who have developed
deep expertise in this area over the last 30-plus years: Bob Eichinger
and Mike Lombardo. It is entitled "Knowledge Summary Series:
360-Degree Assessment." The journal will continue this series and
explore 360-degree processes and what is known about them in more detail
over the coming year. This initial article explores what is known about
three key issues regarding 360-degree assessment: 1) The Dynamics and
Value of Self-Ratings; 2) Should 360 Results Be Confidential; and 3) If
a Lot is Good, More Must be Better: Overusing Your Strengths. I am in an
interesting spot here: In the 1980s, "Dr. Bob" was my
dotted-line boss at PepsiCo for about five years, but since then I
co-authored an article with Marcus Buckingham in this journal ("The
21st Century Human Resource Function: It's the Talent,
Stupid!") in which we argued for the importance of understanding
and building on your strengths. This last section may well set up an
interesting debate among the HR community regarding the use of strengths
in development planning. We have all experienced the key fact that a
strength used to excess or over-applied in all situations can be career
limiting, and that this logic can often he the best way to get the
attention of otherwise-successful executives. Strengths that carried a
person early in his or her career can become limiting later in a career;
and knowing your weaknesses so they don't blind-side you is
essential. Even with these agreements, professionals are still left with
the question of where to invest limited dollars and time for
development--And I would still argue, build on the strengths!
Richard M. Vosburgh, Ph.D.
Vice President-Human Resources, Asia Pacific
Hewlett Packard
COPYRIGHT 2003 Human Resource Planning
Society Reproduced with permission of the copyright holder. Further reproduction or distribution is prohibited without permission.
Copyright 2003, Gale Group. All rights
reserved. Gale Group is a Thomson Corporation Company.
NOTE: All illustrations and photos have been removed from this article.