JAPAN'S leading carmakers are expanding their reach into the
US. But even in the poorest corners of the planet the Japanese are
gaining a large and loyal following, thanks to a brisk trade in
secondhand cars.
**********
ONCE UPON A TIME, about the only customers in Japan for used cars
were scrap dealers. But in recent years huge, high-tech bazaars have
emerged across Japan, efficiently dispatching Japan's unwanted
cars, trucks and buses to dealers who in turn channel the vehicles to
everywhere from Barbados to Burma.
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"Used cars are still quality cars. They can be driven three or
four years. Every right-hand country in the world is taking these cars
now," says Mike McCarthy, owner of Proficient Export Services in
Nagoya, and a regular participant in the USS Company Nagoya auction,
which runs until almost midnight every Friday.
Steven Bennington, another dealer in Nagoya, says Africa, South
America, Russia and the Caribbean--even Iraq, Iran and Burma--eagerly
snap up used Japanese cars. But the 15-year-old veteran says he has his
hands full exporting to England, Ireland, Australia and New Zealand.
Introducing one of the hottest businesses in Japan right
now--used-car auctions. It may not be as glamorous as robots or IT, but
hyper-efficient auctions, such as those run by industry leader USS, draw
buyers by the thousands. It's an auction without human auctioneers,
hammers or gestures. Bidding is performed in silence, by the click of a
button. An endless parade of sedans, compacts and SUVs for sale are
displayed on the screen for a matter of moments, before an accelerated
flurry of button-jabbing decides the new owner. In an average of 20
seconds, it's going, going, gone.
"Under the old-fashioned system of human auctioneers and
bidding by hand signals, if we started at 10 a.m. and finished at 5 or 6
p.m., we would only have time to sell 350 cars a day," says USS
president Futoshi Hattori. But with the point-of-sale system, volume
suddenly surged into the thousands. Formerly each car was driven onto
the arena floor, but to save time the company simply snaps digital
photos of each vehicle and projects the images on massive screens at the
front of the auctioneer-less auction hall, and via personal monitors
installed at every dealer's seat; the newest auction site in
Yokohama, opened in February, has room for 1,300 dealers. "With the
point-of-sale system and by using video displays of the cars, our
biggest auction site [in Chiba] can move 11,000 cars a day," boasts
Hattori, calling his system the world's fastest.
The 82,000 square-meter Yokohama site--down the road from the
national fuel-cell demonstration hydrogen station--was previously owned
by Cosmo Oil, a gritty industrial estate built on land reclaimed from
Yokohama Bay in the city's Tsurumi Ward. So many tractor-trailers
are roaring past on the double-decker highway it's impossible to
look at the road without getting an eyeful of dust. But to USS spokesman
Shigeo Hara, the location is as good as it gets: "We're close
to Haneda Airport, the harbor--we have the best access here of any
auction site."
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USS is short for the techie-sounding "Used car System
Solutions," but the acronym originally stood for something
considerably less high falutin'. Back in 1980, "USS" was
President Hattori's own sober assessment of the firm's tenuous
existence: Used car Scramble Survival. The company, which once had to
plead with supermarket owners to temporarily lend their vacant lots for
auctions, gained a new lease on life with the adoption of high tech in
the fall of 1982.
Under the old system, "once the auctioneer got to know the
buyers, he would favor the regulars and ignore bids from the rest,"
says Hattori. Searching for alternatives, he learned that Fujitsu had
developed a point-of-sale auction system for meat, involving suspending
numbered sides of beef and pork from the ceiling.
"At first it was difficult to get people used to it," he
says. "But younger (Japanese) grew up on video games, and they
embraced this system."
At USS's 12th and newest site, in Yokohama, vice president
Shigeo Hara showed off amenities such as a prayer room, complete with
foot-washing area, for Muslim dealers. The company is also considering
adding lamb to the menu at its complimentary cafeterias. Of the 30,000
dealers who have registered with USS and are eligible to bid, Hara
reckons about 1,000 are non-Japanese, concentrated in the Tokyo area and
Nagoya, where the firm is headquartered.
In fact, perhaps no other legal profession in this country is as
wide open to foreigners as the used-car business. Men from Pakistan, Sri
Lanka, the UK and scores of other countries--some without Japanese
language skills or the start-up guarantee money usually required to
register as a bidder--flock to the countrywide used-car auctions held by
USS, Ikeda and other companies.
A Japanese sedan with 60,000 miles on it can be had for just $2,000
here. Older models with more mileage--so-called ELVs, for
end-of-life--and "recycle" cars, or junkers, are practically
given away. In 2003, Japan's used-vehicle exports rose to an
estimated record one million units.
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Finicky Japanese consumers generally shun used cars, so unlike in
the US, there is virtually no demand for secondhand vehicles. But
Japan's junk is treasure in the third world. A surfeit of used
Japanese cars is flowing to emerging markets from Sri Lanka to Kenya,
Iraq and Afghanistan. Whenever and wherever consumers can't afford
to buy new cars, increasingly they're buying old Japanese ones.
Tokyo representatives for GM, Ford and Daimler-Chrysler declined
comment, but Detroit has good reason to be nervous about the tide of
used Toyotas and Hondas washing into developing countries. The onslaught
of exports could end up creating brand loyalty to Japanese cars in the
handful of emerging markets left in the world. The dealers say that US
cars--while prized for their styling and brute horsepower--are
considered shoddy and unreliable, while used Japanese cars just keep on
ticking. USS president Hattori is unapologetic. "The world is a big
place. And Japanese cars are so reliable they can keep going for 200,000
miles. Even when they don't run anymore they can be broken down for
parts," he says.
By swerving downmarket, USS expects to handle two million cars a
year by 2006. The firm's flagship auction in Noda, Chiba
Prefecture, is due for a facelift and is scheduled to reopen this summer
on a 529,000-square-meter piece of land, enough space to bid six cars at
once, seat 2,400 dealers and handle 15,000 vehicles a day.
It hasn't been all smooth driving for used-car auctions and
dealers. Some countries have complained that Japan is exporting its
garbage problem to countries ill-equipped to handle high volumes of
superannuated steel. USS official Shigeo Hara says he is worried about
the trash problem in developing countries, but argues that policing the
refuse is the government's job. As long as there are new cars--and
last year, new car sales here topped four million--used-car brokers are
optimistic the secondhand business will thrive.
The Japanese Dream
Clipboard clamped casually in one hand, Naseer Ahmad weaves among
the rows of cars for sale, the futuristic towers of downtown Yokohama
gleaming like Emerald City in the distance. At 39, the Pakistani native
is at the top of his game. He swiftly tracks down the prospects on his
list, quickly sizing up each car's paint job and upholstery. But
Ahmad is beset with ambivalence, his handsome face lined with worry and
beard starting to fleck with gray. He longs to be among his own, in a
country free of pork and liquor, to move his children far from the
allure of McDonald's. If only there were an Islamic country as safe
and as easy to earn a living in as Japan.
Ahmad's life has followed a trajectory fairly common in
Japan's used-car trade: Go to Japan to study, graduate to exporting
used cars. "It's very easy," he says. "You look at
the car. And after, you export it." Ahmad's English is now as
rusty as the exhaust pipes on an old Chevy, and he is relieved to switch
to Japanese, which he speaks fluently. In fact, Ahmad in many ways is
living what might be called The Japanese Dream. He married a local
woman, traded in his nationality to become a Japanese citizen and came
close to buying a house in the Tokyo suburbs for his wife and three
kids. At the auctions he attends three times a week, he finally found
the car of his dreams, a '95 yellow Mustang, for four million yen.
His religious and cultural reservations aside, life has been good to
Ahmad.
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His one-man company sends 30 to 40 cars a month to England and
Dubai, where Ahmad maintains a showroom of 150 models. He once dealt in
Japanese models but the brisk trade has attracted too many competitors,
so now he deals solely in American and European marquees. On this
particular afternoon, Ahmad decides to bid on a hulking '97 GM
Astro Van. Dubai is merely a transshipment point for Africa and the
Mideast, and chances are good the van will end up in Iraq. "For 12
years they couldn't buy anything," Ahmad notes with typical
directness. "Now they'll buy anything in any conditon."
With cheap gas and aid pouring in from the US, Iraqis don't worry
about fuel economy, he points out.
COPYRIGHT 2004 Japan Inc.
Communications Reproduced with permission of the copyright holder. Further reproduction or distribution is prohibited without permission.
Copyright 2004, Gale Group. All rights
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NOTE: All illustrations and photos have been removed from this article.