The biggest news in convenient food shopping may be AutoCart claim
that they will open 1500 drive-thru supercenters in the next decade.
Until you are ready to consider a drive-thru service, consider offering
more convenience in other ways.
The most recent issue of Technomic Digest, the food service
newsletter from industry guru Ron Paul, includes the following report on
new fast food offerings: "Traditional fast-food players have
increased their emphasis on upgrading initiatives (entree salads and
premium bread sandwiches, new "enormous omelet sandwich from Burger
King and a fruit and walnut salad from McDonald's) with some strong
indications of success .... Most quick-casual players have longer
service times than traditional fast-food units, and when you couple
longer times with higher prices, some consumers have indicated that the
difference in quality is not worth the time and the cost."
This important observation suggests an opportunity for supermarkets
to match or beat the price and quality of the upgraded fast food items.
The opportunity is especially ripe because supermarkets have actually
been gaining on fast food restaurants as places to pick up takeout
dinners. Even without matching the fast food service time, shoppers can
experience convenience and timesaving by picking up milk and other items
along with dinner.
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Merriam-Webster defines the adjective "convenience" as
"designed for quick and easy preparation or use" and provides
"convenience foods" as the example. Its four definitions of
"convenience" as a noun go further:
1-fitness or suitability for performing an action or fulfilling a
requirement
2-something conducive to comfort or ease
3-a suitable or convenient time "at your convenience"
4-freedom from discomfort
Combining the adjective and noun definitions of convenience, you
have QUICK, EASY TO SHOP AND PREP, COMFORTABLE, AND
TIMED-TO-WORK-FOR-ME. That sounds like a combination that supermarkets
with good takeout departments could provide--a combination that could
just about make them the convenience stores of the future. By defining
convenience foods as those designed for quick and easy preparation or
use, pre-cut fruits and vegetables are increasingly available convenient
foods, even ultimate or penultimate convenience foods. Add prepared
foods to the pre-cuts and traditional groceries, and voila--a
convenience supermarket of the future.
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NOTE: All illustrations and photos have been removed from this article.