The devil peers from behind the bars protecting a wine cellar 30
kilometers south of Santiago, to the surprise and delight of a group of
tourists, whose cameras snap away at the mythical inhabitant of
Chile's Concha y Toro vineyard.
Legend has it the devil himself haunts the cellar, a story the
winery's founder Don Melchor cooked up to keep his employees away
from his finer selections. Of course the real devil is far away from
this vineyard, but the man in a costume will hopefully charm the
tourists enough to buy a bottle or two of wine at the vineyard's
shop.
Up until a few years ago, wine-country tours such as this one were
pretty much nonexistent in Chile. But today; tour offerings include
jaunts by bus, helicopter, train, vintage motorcycles and even scuba
diving for wine bottles on the bottom of the ocean, as vineyards and
tour companies seek to entice tourists--and their money--to Chile's
central region wine valleys.
In the past, vineyard tours were reserved largely for wine experts.
Export success came from having tasting and reception facilities that
allowed global trade professionals to sample wines and familiarize
themselves with a vineyard. The experts, it appears, liked vintages from
Chile. The country boosted wine exports 20% to US$835 million in 2004,
according to the Chilean wine trade association Vinas de Chile.
No official statistics exist as to how much tourists spend while
visiting the vineyards, but Santiago business daily estimates that
vineyard tourism was a $5 million industry in 2004, with 50,000 visitors
sipping their way through the wine country. Some would say that figure
is too low. Concha y Toro, Chile's largest wine producer, says it
receives that many visitors alone and generates about $1 million a year
from tourism. Close to 70% of that comes from purchases made in its wine
shops, like wine and gifts such as fancy bottle-openers and glasses.
Yet the industry feels there is room for more growth and businesses
are lining up to help them. For those companies, it seems the future for
wine tourism is ros6. In September, Santiago's Cafe Racer, a
motorcycle museum, will begin tours in the Colchagua and Casablanca wine
valleys on vintage British and Italian motorcycles.
"Relaxed-pace tours for four to seven people with fine dining
at various vineyards Hill give motorcycle enthusiasts a unique way to
see the region," says tour developer Tom Bascunan. "There is a
public that wants to do this and it is a unique way to do a wine
tour." Vineyards open to the motorcycle tour include Bisquertt, Viu
Manent, Casa Lapostolle, Laura Hartwig, Montes and El Crucero. A two-day
tour costs $1,500 and includes food, lodging, support vehicles that
carry fuel, tools for repairs and trailers for towing, riding lessons
and insurance.
Wine tourism is a big deal in Santa Cruz, a city nestled in the
vineyard-laden Colchagua Valley; 130 kilometers south of Santiago.
"Colchagua did not have a hotel until 2000 and now we have four It
has changed the vision of what the valley is and is now one of the most
important businesses," says Tomas Wilkins, founder of Rutas de
Vino, an eight-year-old tour company that shuffles 15,000 people a year
through 14 vineyards in the area. The vineyards have done their part to
attract tourists, says Wilkins. "Ten years ago the vineyards did
not even have a bathroom for visitors," he says. "Now there
are wine shops, tasting rooms and restaurants."
The government has spearheaded the development of new roads to
improve infrastructure, which Hill reduce the time it takes to reach
wine valleys farther south, boosting tourism and regional economies.
"The most potential is for the Casablanca route in a valley between
Santiago and Valparaiso, since it can receive visitors from cruise
ships, and the Maipo Alto valley because it is close to Santiago,"
says Ricardo Poblete, executive director of Corporacion Chilena del
Vino, a non-profit trade association. Valparaiso is a port city 90
minutes away by car from the capital.
While more tourists are fine, visitors really don't figure
into Chilean vineyards' business models, say some industry leaders.
Tours may be growing, but the facilities exist largely to welcome
journalists and buyers. "If you have done a good job in your
vineyard, tourists Hill go back to their countries and ask for your
product in the supermarket," says Anibal Ariztia, president of
Vinas de Chile.
Unlike visitors to California's famed wine region Napa Valley,
Chile's international wine tourists only buy a couple of bottles,
not cases, because they fly home and often have no room to carry on or
check in so much wine on the plane. Few Chilean tourists come to the
vineyards, so it's hard to rely on them for domestic word-of-mouth
advertising. Chileans drink 16 liters per capita of wine, according to
Vinas de Chile figures. Of that total, 14 liters are sold as homegrown,
cheap white wine known as cartonnay, local slang for boxed wine.
Vinas del Chile wants to change that. Wine tours are a key tool to
steer Chileans towards better-quality wines. Concha y Toro created a
tourism unit to handle the rising number of visitors arriving at its
estate near Santiago. The vineyard took in 50,000 visitors in 2004, 28%
more than in 2003. The company expects to welcome 65,000 people in 2005
due to the opening of a new city subway line nearby.
Light show. With 2004 sales of $338 million, the $1 million that
Concha y Toro generates from tourism is paltry, but the value tours add
to the brand is priceless. "The first goal of the tour business is
to strengthen the Casillero del Diablo brand and get consumers close to
Concha y Toro," says Ignacio Izcue, deputy manager for tourism at
Concha y Toro. "We have developed a $6, 50-minute tour that gives
more value for money [than other tours] and includes a special light
show about the legend of the Casillero del Diablo."
Visitors meanwhile give Concha y Toro reasonably good grades.
"The tour was routine and obviously running the tours is a business
as we were not allowed to go for a walk in the pretty park
afterwards," says Rikke Andersen, a tourist from Denmark.
"It's a very professional company and they promote their Trio
brand, but all in all it leaves one feeling it is a very commercial
affair."
Others were quick to criticize some vineyards for keeping a tight
cork on their wine bottles. "I went to Casas del Bosque and
wasn't impressed. It was overpriced and uninteresting," says
Patrick Nixon, a journalist in Santiago. "They charged $6 for the
tour and tastings of two varietals. If you wanted to taste a reserve you
had to pay an extra $3 and there was no free wine glass like at Concha y
Toro."
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