Comwave Telecom Inc., a leading Canadian provider of
Voice-over-Internet Protocol (VoIP) telephone service and RADCOM, Ltd.,
(Nasdaq and TASE: RDCM), a network test and service monitoring solutions
provider, have announced that, in the third quarter of this year,
Comwave selected RADCOM's Omni-Q solution to monitor the quality of
service delivered by its VoIP network. Omni-Q will allow Comwave to
continuously collect, monitor and analyze voice quality and traffic
performance to enhance service delivery to its customers.
"As one of Canada's largest VoIP providers, growth - both
in market reach and customer base - is important to us," said Yuval
Barzakay, president of Comwave Telecom. "Thanks to Omni- Q's
continuous VoIP monitoring capability, Comwave can expand with ease
while knowing that we are maintaining the high service quality our
subscribers have come to expect."
The system purchase includes the R70, the award-winning probe
released by RADCOM earlier this year. The R70 is powered by the Gear
Set(tm), RADCOM's proprietary processing engine. LINUX-based, the
R70 delivers a level of monitoring performance unparalleled in the
industry, enabling data processing at a rate of up to 10 Gbps,
independent of technology, service or protocol stack. The R70's
ability to monitor an increasing amount of traffic over an ever-growing
number of interfaces ensures that service providers, such as Comwave,
will be able to manage any future service demands.
The Omni-Q system measures call quality, disconnections, and poor
connections on each and every call. "It will directly enhance the
way Comwave serves our customers by allowing us to proactively contact
customers when their service level or quality is undermined,"
Barzakay added.
"We are very pleased that Comwave selected RADCOM," said
Avi Zamir, president of RADCOM, Inc. "Omni-Q's powerful,
user-friendly management layer allows VoIP service providers like
Comwave to provision monitored, value-added voice related offerings such
as Service Level Agreements and Partner Verification Services. Designed
to allow multiple, diverse and simultaneous users, including NOC,
engineering, customer support and management, Omni-Q's single
platform solution will help Comwave meet all its needs while providing
an integrated approach to the signaling and user planes."
Omni-Q utilizes a distributed architecture to enable efficient
coverage of real-time, near-real-time, ad hoc and dashboard reporting
and display capabilities. A powerful user-friendly management layer
offers many value-driven features, including northbound API to the
customer's OSS, service fault detection, online correlation,
top-level to single-session view capabilities, and diagnostic tools
enabling one-click drilling from monitoring to troubleshooting.
About Comwave
Comwave is a full-service telecommunications company with
operations in the USA, Canada and Asia. Headquartered in Toronto Canada,
the company specializes in discount long distance and leading-edge
residential and business local phone service over a private, all-digital
network. Comwave provides home and business phone lines, VoIP, long
distance, toll free, and wholesale services.
For more information, visit http://www.comwave.net or call
866/288-5779.
About RADCOM
RADCOM develops, manufactures, markets and supports innovative
network test and service monitoring solutions for communications service
providers and equipment vendors. The company specializes in Next
Generation Cellular as well as Voice, Data and Video over IP networks.
Its solutions are used in the development and installation of network
equipment and in the maintenance of operational networks. The
company's products facilitate fault management, network service
performance monitoring and analysis, troubleshooting and pre-mediation.
RADCOM's shares are listed on both the Nasdaq Global Market and the
Tel Aviv Stock Exchange under the symbol RDCM.
For more information, visit http://www.radcom.com.
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