Getting hooked on news: uses and gratifications and
the formation of news habits among college students in an internet
environment.
by Diddi, Arvind^LaRose, Robert
The question of how people select among media news sources has long
been of interest to both political scientists (Althaus & Tewksbury,
2000; McLeod, Scheufele, & Moy, 1999; Moy, Pfau, & Kahlor, 1999;
Scheufele, 2000; Shah, Kwak, & Holbert, 2001) and to uses and
gratifications researchers (Henke, 1985; O'Keefe & Spetnagel,
1973; Parker & Plank, 2000; Vincent & Basil, 1997). Factors
leading to the choice between media types, especially between print and
television news sources, have been of particular interest (Becker &
Dunwoody, 1982; Culbertson & Stempel, 1986; Holbert, 2005) owing to
profound differences in the nature of news coverage between the two
types of media (Bogart, 1985; Larson, 1998; Project for Excellence in
Journalism [PEJ], 1998) and their differential effects on their
audiences (Chaffee & Wilson, 1977; Culbertson, 1992; Culbertson,
Evarts, Richard, Karin, & Stempel, 1994).
Following the uses and gratifications tradition, audiences actively
select among news sources based on their ability to gratify their needs
for information, entertainment, social interaction, and escapism (e.g.,
Henke, 1985; Lin, 1993; McDonald, 1990; Parker & Plank, 2000;
Vincent & Basil, 1997). The uses and gratifications approach stems
from Lasswell's functionalism of the 1940s (Lasswell, 1948). It
attempts to explain why people use various forms of media (Katz,
Blumler, & Gurevitch, 1999) and what their motivations are when
selecting among media channels and their contents (Ruggiero, 2000). All
forms of news media are said to be selected by those with surveillance
needs seeking in-depth information and local news, whereas the
gratification of surveillance needs has been closely associated with the
print media, and television is preferred by those with entertainment and
escapism needs (Henke, 1985; O'Keefe & Spetnagel, 1973; Vincent
& Basil, 1997). Recent research extended uses and gratifications to
the "new medium" of the Internet (e.g., Papacharissi &
Rubin, 2000) and offered new conceptualizations of media attendance that
become salient in a media environment that includes interactive options
(LaRose & Eastin, 2004). Therefore, a rapidly changing media
environment and new theoretical approaches to the problem of media
attendance pose challenges to the existing view of news consumption.
The New Media News Environment
Indeed, the dichotomy between print and television is perhaps no
longer a useful one in a highly competitive new media environment that
includes the Internet, multiple 24/7 cable news channels, televised news
magazines, talk radio, and even comedic news programs (Pew Research
Center, 2004a). At their best, prime-time network television news
magazines and network news channels deliver at least some of the
in-depth coverage and commentary that was formerly the exclusive domain
of print (PEJ, 1998). At their worst, print news outlets imitate the
"if it bleeds, it leads," soft news and news byte style often
associated with broadcast news (Overholser, 2000). On the Internet can
be found the full text of daily newspapers prepared by the best
professional journalists and editors from the world over, in addition to
unfiltered news items delivered by search engines, and unvarnished rumor
and speculation in blogs (Palser, 2002) and news chat rooms (Lynch,
1998). It is thus no longer necessarily the case that the serious news
consumer will turn the pages of a newspaper and the more casual consumer
will turn on the TV. And, where does the Internet fit in that dichotomy?
Forming News Habits
The extremely varied media environment that now confronts the news
consumer might be thought to stimulate active selection of news sources
more than ever, simply by virtue of presenting so many new choices, most
of which are accessible at all times of the day and night. However, a
new theory of media attendance (LaRose & Eastin, 2004) has been
proposed that suggests exactly the opposite: When confronted by a myriad
of media choices, the consumer lapses into habitual patterns of media
consumption in order to conserve mental resources, rather than
repeatedly engaging in active selection.
Building on earlier explorations of the role of habit in media
usage behavior (Rosenstein & Grant, 1997; Stone & Stone, 1990),
the model proposes that active selection processes of the sort assumed
by uses and gratifications researchers operate primarily in the early
stages of media selection. Once news consumers learn that they can get
their "daily news fix" better from The New York Times (or from
The Daily Show on Comedy Central) than from the CBS Evening News, they
quickly stop agonizing over the news selection decision from day to day
and moment to moment, as the uses and gratifications paradigm insists
they should. Instead, they fall into a pattern of repeated media
behavior that is not subjected to active self-observation, a media
habit.
Over time, habit strength builds, perhaps aided by the process of
classical conditioning in which news consumers return to their preferred
news source to relieve their vague sense of unease about not knowing
what is "going on" in the world. Habits persist until there is
a change in their other daily routines, for example, when young people
leave home to go to college or when a change in information needs
occurs, perhaps occasioned by a major news event such as the Iraq War,
or by a maturational change (e.g., by progressing from a college
freshman to college senior; Vincent & Basil, 1997). If a uses and
gratifications researcher were to ask whether current news consumption
behavior fulfills a need "to find out about daily life," for
example, respondents might with some effort recall a day in the distant
past in which they last actively considered their news media options.
Or, if they cannot remember that day at all they may come up with a post
hoc rationalization for the researcher: They are rational people, that
sounds like a reasonable explanation for news consumption, so they agree
with it. However, that response would likely produce only weak
correlations with media consumption, consistent with findings of uses
and gratifications research (e.g., Vincent & Basil, 1997). The truer
answer might often be that they no longer actively think about their
news media options very much at all.
The automaticity (cf. Bargh & Gollwitzer, 1994) of habitual
media consumption behavior distinguishes this phenomenon from so-called
ritualistic gratifications (Rubin, 1984) in that the latter still
assumes active information processing (e.g., to gratify needs to pass
the time) is taking place. The formation of media habits is intertwined
with the development of media addictions, more properly called media
dependencies, or problematic media use (LaRose & Eastin, 2004;
LaRose, Lin, & Eastin, 2003). The process is conceptualized in
relation to the self-regulatory mechanism of social cognitive theory
(Bandura, 1991), involving self-observation of behavior, judging
behavior in relation to personal or social norms, and applying
self-reactive incentives to regulate one's own media consumption.
This formulation thus revisits an early conceptualization of habit in
the uses and gratifications tradition, in which habit was a distinct
construct from gratifications sought/gratifications obtained (cf.
Palmgreen, Wenner, & Rosengren, 1985, p. 17).
Habitual media behaviors may be initiated as actively planned and
actively reasoned choices as the uses and gratification model would have
it. However, with repetition, media behaviors become less subject to
active self-observation as the media consumer conserves mental energy
for other, more pressing, daily concerns. As long as media consumers
judge their overall consumption levels to be within acceptable levels
and the context of media usage remains relatively unchanged, they may
cease to give active consideration to their consumption patterns and
will not apply self-reactive incentives (such as feelings of guilt) in
attempts to modify their patterns of usage.
Habitual media consumption covers a wide range of overall usage
levels and is not necessarily associated with excessive amounts of
consumption. Someone who turns on a morning news program for 5 minutes
every day engages in habitual behavior just as does someone who watches
5 hours of CNN every night. There is not necessarily anything
dysfunctional about either pattern of behavior. Indeed, to the extent
that news consumption plays an important role in the lives of
individuals and the functioning of society, news habits may be regarded
as "good" habits that should be cultivated.
Still, media habits can become problematic if the pattern of usage
itself causes dysphoric moods. For example, anxious or depressed moods
might be stimulated by the nature of the news coverage itself (Mundorf,
Drew, Zillmann, & Weaver, 1990) or from negative personal
consequences of media consumption, such as major disruptions of
important relationships, school, or work activities. If the news
consumer then resorts to further news media coverage to alleviate
negative affect, usage may become a conditioned response, and a downward
spiral of increasing dysphoria followed by increasing media consumption
may result. Thus arrives a theoretical construction of what is popularly
known as the "news junkie" phenomenon: people who are
seemingly obsessed with the news. Cases in which news consumption
becomes a true dependency would be rare and are the province of clinical
psychologists rather than media researchers. However, deficiencies in
self-regulatory mechanisms are quite common and have been shown to
explain media consumption behavior across a wide range of consumption
levels (LaRose & Eastin, 2004; LaRose et al., 2003).
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