Atreus Systems(TM), Ottawa, leading supplier of provisioning
software for VoIP, IP service bundles, and IMS offerings, today
announced that Shift Networks (TSX VENTURE: SHF), the leading provider
of Voice over IP (VoIP) services to the Canadian small and medium
business market, has successfully deployed Atreus' solution in
twelve days to automate the provisioning and management of its business
VoIP service. In addition to VoIP, Shift is leveraging Atreus'
library of provisioning modules for advanced IP services, to accelerate
the delivery of their self-service Microsoft Exchange offering.
"We selected Atreus based on their robust functionality,
proven deployment experience, and unmatched ability to operationalize
their customers within weeks," said Erik Lagerway, chief technology
officer, Shift Networks. "By simplifying complex VoIP provisioning
flows and enabling customer self-service and administration, Atreus is
helping us streamline a sophisticated suite of call applications for our
business customers. As we grow our customer base with VoIP and advanced
IP services, Atreus will continue to help Shift reduce the cost and
complexity of managing our service offerings."
Currently in production, Shift is leveraging the Atreus solution to
automate the provisioning of targeted feature-rich VoIP offerings for
SMBs. Atreus' significant out-of-the-box capabilities have enabled
Shift to dramatically accelerate their VoIP deployment and generate
service revenue by successfully turning up and billing new subscribers.
With Atreus, Shift simplifies feature bundle creation and management
capabilities; automates IP phone ordering, shipment and configuration;
and extends self-management to Shift's business customers, putting
them in control of service ordering and ongoing feature configuration.
The result -- Shift quickly deploys VoIP bundles, while dramatically
reducing the time, cost and complexity of adding new offerings,
modifying features, and scaling customer demand.
"We're proud to align with a company like Shift who has a
strong focus on technology and unique customer-oriented approach to
service and support," said Andrea Baptiste, president and chief
executive officer, Atreus Systems. "Shift has earned a
well-deserved reputation for customer satisfaction by distinguishing
itself with features and self-management functionality demanded by their
business users."
"Over the past few years, Atreus has been actively committed
to integrating their provisioning solution with BroadWorks as an
out-of-the-box solution, helping our joint service provider customers
become operational quickly by simplifying the complex processes they
encounter in deploying new VoIP services," said Mike Tessler,
president and chief executive officer for BroadSoft.
"Our work with BroadSoft continues to grow as we successfully
help service providers to differentiate themselves by simplifying the
launch of VoIP and rich IMS-based offerings, while providing a unique
self-service user experience," added Baptiste.
In addition to Shift's growing array of business offerings,
they are empowered to leverage Atreus' industry-leading library of
provisioning modules for advanced IP services, including VoIP, Mobile
PBX, Voice VPN, Conferencing, Hosted Call Center, and Presence.
About Shift Networks
Shift Networks Inc. (TSX VENTURE: SHF) is reinventing the business
phone company by combining premium hosted IP communications services, a
strict focus on business customers, and unmatched customer service.
For more information, visit http://www.shiftnetworks.com.
About Atreus Systems
Atreus Systems(TM) is the leading supplier of provisioning software
for VoIP, IP service bundles, and IMS offerings. Atreus is the vendor of
choice for the delivery of advanced IP services by leading providers,
including Qwest, PCCW, Alcatel-Lucent, Telus, Cincinnati Bell,
Centennial, and Bell Aliant. Atreus has formed partnerships with
BroadSoft, Ericsson, Level 3 and Sonus, delivering carrier-class
provisioning and customer self-management for VoIP, IMS and advanced IP
bundles.
For more information, visit http://www.atreus-systems.com or call
613/683-3664
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