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Authors
Jacqueline A. Gilbert
Jackie Gilbert is an associate professor of management in the Middle Tennessee State University College of Business. She received her BBA in management from the University of Texas at Austin, and her MBA and Ph.D. degrees in management from the University of Houston. Her research interests include cross-cultural studies, human resource management, diversity, and gender issues. She has presented her research at national and international conferences and has published in numerous journals, such as the Academy of Management Executive, Sex Roles, Journal of Applied Social Psychology, Human Resource Planning Journal, Journal of Business Ethics, and Group and Organization Management. She was one of the first instructors in the Regent's On-line Degree program, and is currently conducting an empirical assessment of on-line vs. traditional classroom effectiveness. She has received extensive training in on-line pedagogy, WebCT, and course web design. Jackie is a 2002 recipient of the TBR Innovator's Award for Excellence in instructional technology and a recipient of the 2002 Outstanding Achievement in Instructional Technology award at MTSU. She has participated in the MTSU Leadership Academy, the annual Lilly Teaching Conference, The American Association for Higher Education conference, and the International Association for Cross-cultural Psychologists annual meeting. Jackie is a former co-chair of the Multicultural Task Force and Honors Council chair. She is a member of the Academy of Management and the Society for Human Resource Management.
Norma Carr-Ruffino
Norma Carr-Ruffino is professor of management at San Francisco State University, where she developed and has taught seminars in managing diversity since the early 1990s. She is the author of the textbook Managing Diversity: People Skills for a Multicultural Workplace, 5th ed. (Pearson Custom Publishing, 2002) and the tradebook Diversity Success Skills (Butterworth-Heinemann, 1999). She works on diversity issues with various corporations, such as Safeway and BrassRing. She earned a Ph.D. in business education from the University of North Texas in 1973, MBA in 1969, and BBA from Texas Wesleyan University in 1968.
John M. Ivancevich
John M. Ivancevich is the Hugh Roy and Lillie Cranz Chair of Organizational Behavior and Management in the C.T. Bauer, College of Business at the University of Houston. He earned his doctoral and M.B.A degrees from the University of Maryland and his undergraduate degree from Purdue University. His teaching and research interests include applied organizational behavior, diffusion of organizational innovations, e-learning and traditional training program effectiveness, reward system implementation strategies, and the creation of management prescriptions and standards. He has published articles, academic books, trade books, and consulted for numerous organizations. Contact jivance@uh.edu.
Millicent Lownes-Jackson
Dr. Millicent Gray Lownes-Jackson is the associate dean of the College of Business at Tennessee State University. She is a small business specialist, author of 13 books, an entrepreneur, newspaper columnist, researcher, small business consultant and a tenured professor of management. Lownes-Jackson is the founder of The Interdenominational Services Organization of America, Inc. (ISOA), a non-profit organization that has impacted the lives of more than 4,500 youth and women through entrepreneurial training and economic enlightenment. She is also the Founder of the BEEM Program (Business Exchange for the Entrepreneurially Minded), a public school business education program, as well as the founder of the Women's Institute for Successful Entrepreneurship (WISE). Lownes-Jackson is a member of many professional, civic and social organizations and has received numerous awards for outstanding accomplishments and public service, including the 2001 R.H. Boyd Business Advocate of the Year Award.
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