Sales and consumer inventory.
by Hendel, Igal^Nevo, Aviv
Temporary price reductions (sales) are common for many goods and
naturally result in a large increase in the quantity sold. We explore
whether the data support the hypothesis that these increases are, at
least partly, due to demand anticipation: at low prices, consumers store
for future consumption. This effect, if present, has broad economic
implications. We test the predictions of an inventory model using
scanner data with two years of household purchases. The results are
consistent with an inventory model and suggest that static demand
estimates may overestimate price sensitivity.
1. Introduction
For many nondurable consumer products, prices tend to be at a modal
level with occasional short-lived price reductions: sales. During sales,
the quantity sold is, unsurprisingly, higher than during nonsale
periods. Quantity purchased may increase due to a consumption effect if
consumption is price sensitive, and a demand-anticipation effect when
consumers can hold inventories for future consumption. (1) In our
sample, for example, the quantity of laundry detergents sold is 4.7
times higher during sales than during nonsale weeks, provided there was
no sale the previous week. If there was a sale in the previous week, the
quantity sold is only 2.0 times higher. This pattern suggests not only
that demand increases during sales, but that demand accumulates between
sales. Demand accumulation has been documented by Pesendorfer (2002)
using store-level data on ketchup purchases (see also Blatteberg and
Neslin, 1990). Our goal is to study what forces are behind the demand
accumulation documented by Pesendorfer. We derive and test the
implications of a consumer inventory model.
There are several reasons to study and quantify consumers'
inventory behavior. First, most of the work in industrial organization,
from theoretical models to demand estimation, assumes away demand
dynamics. In contrast, the purchase of most products involves some sort
of intertemporal substitutability. The substitutability may arise
because the product is durable or storable, or because consumption is
intertemporally substitutable (like a vacation or a golf game). Scanner
data present the opportunity to document potential dynamic household
behavior in storable products. A first look at the data suggests that
price fluctuations can translate into nontrivial savings from storing at
low prices for future consumption. (2)
The second reason to look at intertemporal demand substitution is
to quantify the implications of the frequent price reductions (present
in typical scanner data) for demand estimation. In principle, sales
provide the price variability needed to identify price sensitivities.
However, when the good is storable, there is a distinction between the
short-run and long-run reactions to a price change. Standard static
demand estimation could capture (if the proper controls, like
inventories, are included) short-run reactions to prices, which reflect
both the consumption and stockpiling effects. In contrast, for most
demand applications (e.g., merger analysis or computation of welfare
gains from introduction of new goods) we want to measure long-run
responses.
Third, product storability has implications for how sales should be
treated in the consumer price index. Ignoring the fact that consumers
can substitute over time will yield a bias similar to the bias generated
by ignoring substitution between goods as relative prices change
(Feenstra and Shapiro, 2003).
A final motivation for studying consumer inventory behavior is to
gain some understanding of the forces that determine sellers'
incentives when products are storable. Although this article does not
address the question of optimal seller behavior, our estimates of
households' response to sales are suggestive of the sources of
gains from sales. (3)
Assessing whether consumers stockpile in response to price
movements would be straightforward if we observed consumers'
inventories. For instance, we could test whether end-of-period
inventories are higher after sales. However, consumption, and therefore
inventory, is unobservable. We could assume a consumption rate that
jointly with observed purchases would enable us to infer inventories.
While this approach might be reasonable for some products (those with no
consumption effects), it would not help disentangle long-run from
short-run effects for those products for which the distinction really
matters. (4)
We take an alternative route. We present an inventory model and use
it to derive implications about the variables we observe. For example,
using household purchase data we test the link between prices and
interpurchase durations, instead of testing the (negative) relation
between end-of-period inventories and price.
We concentrate on those predictions of the model that stem from
storing but would not be expected under static behavior. In the model,
the consumer, who faces uncertain future prices, maximizes the
discounted expected stream of utility by choosing in each period how
much to purchase for inventory and current consumption. Optimal behavior
is characterized by a trigger and target level of inventory, which
depend on current prices.
To test the predictions of the model, we use store-level and
household-level data. The data were collected using scanning devices in
nine supermarkets, belonging to five different chains, in two submarkets
of a large Midwestern city. The store-level data include weekly prices,
quantities, and promotional activities. The household-level dataset
follows the purchases of about 1,000 households over two years. We know
when each household visited a supermarket, how much was spent in each
visit, which product was bought, where it was bought, and how much was
paid.
Since the model deals with a single homogeneous product purchased
in a single store, whereas the data include multiple varieties purchased
in several stores, we need a practical way to link model and data. Under
the maintained assumption that visits to the different stores are
exogenous to the needs of the goods in question, the multiplicity of
stores presents no problem. Each visit, regardless of the store, is just
a draw from the price distribution prevailing at the frequented stores.
The multiplicity of products is more delicate. It requires a definition
of what is a product. We take a broad product definition (unless
otherwise stated), treating whole categories as a single product. How
close substitutes different brands (or Universal Product Code (UPC)),
are is an empirical matter beyond the scope of this paper. As we discuss
in Section 4, a broad product definition seems natural for our
descriptive purposes. The cost of treating different varieties as a
single product is that it imposes duration dependence within categories,
while there might not be such a link.
We test the implications of the model regarding both household and
aggregate behavior, and find the following. First, using the aggregate
data, we find that duration since previous sale has a positive effect on
the aggregate quantity purchased, during both sale and nonsale periods.
Both effects are predicted by the model, since (on average) the longer
the duration from the previous sale the lower the inventory each
household currently holds, making purchase more likely. Second, we find
that indirect measures of storage costs are negatively correlated with
households' tendency to buy on sale. Third, both for a given
household over time and across households, we find a significant
difference between sale and nonsale purchases, in both duration from
previous purchase and duration to next purchase. The duration effects
are a consequence of the dependence of the trigger and target inventory
levels on current prices. To take advantage of the low price, during a
sale a household will buy at higher levels of current inventory.
Furthermore, during a sale a household will buy more; therefore, on
average, it will take more time until the next time the inventory
crosses the threshold for purchase. Fourth, even though we do not
observe the household inventory, by assuming constant consumption over
time we construct a measure of implied inventory. We find that this
measure of inventory is negatively correlated with the quantity
purchased and with the probability of buying. Finally, we find that the
pattern of sales and purchases during sales across different product
categories is consistent with the variation in storage costs across
these categories.
There are several models of consumption that potentially explain
why demand increases during sales. It is hard to rule all of them out
(especially since consumption is unobserved). The main alternative
hypothesis we consider is that consumers behave in a static fashion,
buying more during sales, purely for consumption. Another alternative
hypothesis is that price-sensitive consumers accumulate in the market
until they find a sale (as in Sobel, 1984). Although some of the
patterns in the data are consistent with Sobel-type models, others are
not. In particular, household-level behavior is inconsistent with that
model (see the next section).
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