A 'learning economy' is an economy where the ability to
learn is crucial for the economic success of individuals, firms, regions
and national economies. In this context, learning cannot be equated with
just getting access to information. Learning refers to building new
knowledge, competences, and skills in all parts of each economy. If we
argue that the concept of 'learning economy' describes
precisely the situation of economies and the challenges they face, then
we do support our former argument of the impact of knowledge creation
and diffusion as main elements of NIS.
Impact of knowledge within the scope of national innovation systems
A successful process of development is possible, if the economy is
able to successfully use technology. If technology is defined as
knowledge used in the production, then we have to understand what kind
of knowledge is important to gain mastery over it.
Lundvall and Johnson ((1994: 27) introduce a taxonomy of knowledge
bringing forward the argument that '[t]hese categories refer to the
possibilities to carry through transactions with economically relevant
knowledge and to combine pieces of knowledge in new ways.' As
information, in line with the learning economy, becomes more complex and
more abundant, know-how and skills to select and use information become
also more important. This kind of knowledge plays a key role in almost
all activities of the economic sphere, because for being successful it
is necessary to interpret and assess emerging complex information and
patterns and to act appropriately due to these insights. The increasing
complexity of the knowledge-base results in the formation of industrial
networks as an important expression of modern economies. Therefore,
know-who becomes more important, as a general trend towards a more
complex knowledge-base requires a growing access to many different
sources of knowledge. Know-who involves information about who knows what
and who knows what to do. It also refers to the social capability to
cooperate and communicate with each other. Compared to these two types
of knowledge, know-what and know-why are less socially embedded.
Know-what refers to knowledge about facts and is comparable to
information. Know-why is defined as the knowledge about understanding
and explaining natural and social phenomena. Having access to this kind
of knowledge supports advances in technology and 'reduce[s] the
frequency of errors in procedures of trial and error' (Lundvall
1996: 5).
As argued before, the aim is to get access to knowledge and to gain
mastery over it, because just to acquire foreign technology is not
enough to compete successfully in a globalizing world. To master and
absorb knowledge is dependent on the type of knowledge. Know-what and
know-why are easily codifiable and transferable. They are comparable to
information. Both types of knowledge are codified knowledge, that
'[...] covers all codifiable items such as engineering blueprints
and designs and the underlying generic scientific knowledge plus
management manuals and handbooks describing system features, performance
requirements, material specifications and quality assurance criteria and
the organizational methods and routines which are used to implement
them' (Ernst & Lundvall 1997: 18). In contrast, know-how and
know-who are primarily rooted in practical experience and social
interaction. Specific know-how can be learned through apprenticeship
relationships; learning results from cooperation with more experienced
colleagues. Equally, Know-who is tacit and socially embedded knowledge
which cannot be easily transmitted or sold in the market, as tacit
knowledge is anchored in the competences of individuals or
organizations. This kind of knowledge represents the firm-specific
competitive advantage. It is learned in social practice and some of it
in specialized education environments. Accordingly, know-how and
know-who are important elements of the social capability of the economy.
Finally, as social capability is defined as factor constituting a
country's ability to import and engage in technological progress,
and as these two types of knowledge are recognized as important elements
of social capability, we have to draw the conclusion that for a
successful process of development tacit knowledge is fundamental. As
tacit knowledge is socially embedded and depends on social interactions
and networks, countries have to strengthen their linkages and
interactions between the actors of this process in order to strengthen
their social and technological capabilities.
Therefore, for a transition country know-how and know-who are the
most important types of knowledge, as it is necessary for them to
develop capabilities that are needed to use, adapt and further develop
imported technology. This becomes even more important, when thinking of
the historical role of firms in socialist countries. It was not part of
their duties to independently gain access and master knowledge in order
to effectively change products or production processes. But if we
identify firms as the main location for accumulating technological
capabilities and as crucial for the competitiveness of the whole
economy, then skills are needed that help firms to understand new
technology and its requirements (know-how) and to develop relationships
to specialized groups, both at home and abroad (know-who), as we will
see lateron on the basis of an empirical example.
Impact of learning processes
Knowledge used in the production is defined as technology; new
knowledge or a combination of knowledge is defined as innovation. A
change of knowledge occurs through different types of learning
processes. Knowledge can change more or less as a normal outcome of
production itself as 'learning-by-producing'. Individuals and
organizations renew their competencies through everyday experiences,
which influence the perceptions affecting the direction of innovative
efforts and 'produce knowledge and insights forming crucial inputs
to the process of innovation' (Lundvall 1992a: 9). But, remembering
and perpetuation of existing knowledge is insufficient to achieve
competitive capability; a constantly increasing stock of knowledge in
terms of learning is needed.
Strong social interaction is important for the social and
technological capability of an economy. On this account, we will
distinguish between different types of learning dependent on their
account of social interaction. As a first type of learning, learning as
simple, individual and isolated imprinting of immediate experiences on
the memory is not an important form of learning with regard to
competence building. As this way of learning cannot be influenced, it is
not appropriate for developing know-how and know-who. Second, there is
learning by repetition, in which knowledge, i.e. normally information,
can be acquired without understanding it. Therefore, it does not
facilitate skills that help to use, adapt and further develop new
technologies. Third, learning can be done by feedback that involves more
interaction. A gradual improvement of an activity results from a
positive or negative reaction through others. Forth, there is systematic
and organized searching for new knowledge. This is characteristic for
modern economies, as these have established universities, research
institutes and R&D departments. Searching for new knowledge occurs
in two ways. First, 'the search activities organised in close
connection with production and influenced by the commodity logic of the
enterprise sector' (Johnson 1992: 32) are one form of searching,
that is extremely significant, as the producers themselves know best,
what kind of new product or process is necessary for an optimal
production process. Private firms are the center of this form of
searching, a situation, that was hardly given in socialist economies.
This has to change during the transition process in order to become
competitive in a globalizing market. Second, there is 'the less
profit-oriented basic (re)search activities of universities and similar
organisations' (Johnson 1992: 32), i.e.
'learning-by-exploring'. Knowledge creation in socialist
countries relied exclusively on this type of searching.
The stock of knowledge can decrease as well. On the one hand,
knowledge
just disappears without serving a purpose for technological progress
in form of 'low-end forgetting'. On the other hand, forgetting
can be a prerequisite for the development of new knowledge. Old habits
of thoughts, routines or structures in all parts of the economy have to
be changed before technical change will be able to move along new
trajectories. The closing-down of activities has to be identified as a
normal and integrated part of economic development, within which skills,
competences and knowledge are forgotten and lost. Creative forgetting is
a process, which advances technological progress. An economy has to
support strong institutions in order to guarantee a certain amount of
creative destruction of knowledge in order to free the way for new,
innovative knowledge. Figure 3 sums up the arguments by giving a simple
picture of the relations between learning, forgetting, knowledge and
innovation.
[FIGURE 3 OMITTED]
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