Accessing and using tacit knowledge therefore presents a problem
for organizations seeking to supplant or maintain competitive parity
with a first-mover. Potentially, this problem can be addressed through
intraindustry executive succession, especially in connection with
higher-level executives. As discussed earlier, higher-level executives
are often in charge of directing and integrating individuals and
sub-units with valuable component knowledge. Although technical managers
are certainly likely to have component knowledge, they may be less aware
of more systemic issues pertaining to the integration of this type of
knowledge. Thus, while acquiring technical talent may enable the
organization to access valuable component knowledge, actually
integrating this knowledge may still require extensive analysis and
experimentation which will delay the implementation of an effective
response. In contrast, because they possess tacit, architectural
knowledge, hiring senior-level managers, with executive decisionmaking
responsibility from a rival organization, may speed competitive
response. Additionally, tacit knowledge is often "learned by
doing" and, therefore, acquired over time. Executives who have
spent a significant part of their careers in a rival firm are more
likely to acquire the relevant architectural knowledge. Therefore,
hiring a rival's executives with greater organizational tenure is
also likely to speed potential responses. These assertions are somewhat
consistent with Gabarro's (1987) study that found intraindustry
successors made more organizational changes during the first three years
in their new roles than new executives from outside the industry.
Ostensibly, industry insiders were able to make changes more rapidly in
their new roles because they possessed more relevant knowledge as
compared to executives from outside the industry (Finkelstein and
Hambrick, 1996; Gabarro, 1987).
A distinction should perhaps be drawn between the effect of
organizational tenure in the intraindustry successor's previous
position versus their new role. Within their prior employer,
organizational tenure may reflect the executive's affinity for
their firm's existing routines and decisionmaking processes. In
this context organizational tenure might be associated with the
maintenance of the status quo. However, their affinity for their former
firm's routines may encourage them to attempt to make their new
organization's strategic responses conform more closely to those of
their previous employer. Thus, in their new role, tenure with their
former organization may induce change rather than the maintenance of the
status quo. Therefore, in their new firm, organizational tenure with
their prior employer might be associated with more rapid competitive
responses.
In addition, the same successor characteristics that enable a
speedy response may also lead to competitive responses that are highly
imitative. Tacit forms of knowledge, such as architectural knowledge,
are learned over time and embedded in routines created by repetition. As
such, they become part of an individual's behavioral repertoires,
and influence aspects of decision making. Accordingly, these routines
may be very difficult to change. The decision-making patterns of new
executives may remain similar to those pursued in their former firm.
This may result in competitive responses that are highly imitative, as
well as rapid.
Proposition 1: Executives with greater seniority and longer
organizational tenure possess more tacit, architectural knowledge.
Organizations that hire such executives from a rival will tend to
respond more quickly and more imitatively to a competitive action.
New executives also have a tendency to recruit members of their
former employer's management team (Eisenhardt, 1989; Moffett and
Youngdahl, 1999), and the extent to which a company targets the
executives of a specific rival by recruiting them in greater numbers may
have competitive implications. An important component of tacit knowledge
involves group interaction, or routines, that are often guided by
nonverbal cues (Berman et al., 2002; Nelson and Winter, 1982). This form
of tacit knowledge may not be available to the intraindustry successor
in their new role because it is context-specific and dependent upon
their social relations with their former employer. However, hiring
several executives from a rival may enable the transfer of these tacit
group routines necessary to commercialize a particular product, process,
service, or project. A study of decision making found that decision
speed was more rapid among CEOs that obtained advice from experienced
executives, referred to as "counselors," who had worked for
these CEOs in previous organizations (Eisenhardt, 1989). Additionally,
this tactic potentially surmounts the security measure of
disaggregation, and may speed the implementation of a competitive
response. Like individual decision-making patterns, group routines
develop over time and may become embedded in the group's shared
cognitive schema. This may result in competitive responses that are also
imitative.
Proposition 2: Organizations that hire a greater number of a
rival's executives will tend to respond more quickly and more
imitatively to a competitive action.
An organization's ability to access and use the knowledge of
"acquired" executives depends, in part, on the relationships
that new executives are able to foster with existing members of the
organization, particularly the top management team. Because tacit
knowledge is difficult to transfer via formal and explicit communication
channels, it is likely that more indirect methods must be used. Although
tacit knowledge cannot be explicitly articulated, newcomer executives
may enable the transfer of tacit elements of architectural knowledge by
enacting various behavioral routines formerly carried out with their
previous employer. Over time, through observation and practice, these
routines can become part of the hiring firm's behavioral
repertoires, and may ultimately shape its competitive strategy. Indeed,
interpersonal communication channels have been found to be particularly
effective for enabling firms to absorb environmental information and
respond to competitive threats (Smith et al., 1990).
It is not likely for this to occur, however, unless there is a
certain degree of social integration between the new executives and
existing members of the organization. Because they utilize common
language and cognitive schema, greater social integration often exists
within workgroups composed of individuals who are socially similar to
one another, as measured by their demographic backgrounds (Katz and
Kahn, 1978; March and Simon, 1958). For example, members of such work
groups tend to communicate more frequently and report greater work group
integration (Zenger and Lawrence, 1989; O'Reilly et al., 1989).
Intraindustry successors who are socially similar to senior executives
of their new employer, on dimensions other than organizational
experience, may therefore encounter greater ease in communication and
more frequent interaction with their new colleagues. This may promote
the transfer of tacit knowledge and speed up the implementation of
competitive responses. Additionally, executives with more social support
in their new organization, either by virtue of hiring members of their
former firm's executive cohort or by being socially similar to
member's of their new organization's management team, will
likely encounter less friction with respect to the implementation of
their competitive moves. Architectural knowledge possessed by the new
executive will probably undergo less transformation as it is transferred
to, and absorbed by, the new organization. In sum, social similarity
between an intraindustry successor and incumbent management will likely
speed competitive responses and make them more imitative, or similar to
the precipitating action.
Proposition 3: Organizations that hire a rival's executives
that are socially similar to existing members of the organization's
top management team will tend to respond more quickly and more
imitatively to a competitive action.
The power an intraindustry successor has relative to incumbent
managers may also influence their new organization's competitive
strategy. Power has been argued to be an important influence on
strategic decision making (Eisenhardt and Bourgeois, 1988; Finkelstein,
1992; Hambrick, 1981; Hinings et al., 1974). The strategies pursued by
firms are more likely to reflect the preferences of those managers or
coalitions with power. For several reasons, when firms attempt to access
a rival's knowledge through intraindustry succession, the new
executive may assume their new role with a relatively high degree of
power and legitimacy. External succession is often caused by poor prior
organizational performance (Allen et al., 1979; Boeker and Goodstein,
1993; Cannella and Lubatkin, 1993) that may serve to de-legitimate the
firm's past routines and practices and provide the new executive
with increased power and a mandate for implementing change (Gabarro,
1987; Hambrick and Fukutomi, 1991; Vancil, 1987). The need for change
might also introduce a degree of uncertainty on the part of incumbent
managers with respect to future strategies. In general, managers that
are able to cope with uncertainty have more power (Finkelstein, 1992;
Thompson, 1967). New executives brought aboard a firm because they
possess knowledge that will enable a firm to initiate a competitive
response may have a relatively high level of power because they are able
to reduce some of this uncertainty.
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