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Weekly UpdatesEDS, Plano, Texas, has been named a leader in European Remote Infrastructure Management (RIM) by independent analyst firm Forrester Research. Infrastructure management includes mainframe, data center, voice and data network, desktop and help desk operations.
EDS was among the select companies invited by Forrester to participate in its August 31, 2007 The Forrester Wave(TM): European Remote Infrastructure Management, Q3 2007 (August 2007) report. The report evaluated EDS' expertise in the outsourced areas of mainframe, data center, voice and data network, desktop and help desk operations for the firm's European clients. In this evaluation, EDS was cited as a leader in European remote infrastructure management and received top scores in a number of areas, including its service offerings, service management as well as vision and productivity investments.
The Forrester Wave European Remote Infrastructure Management, Q3 2007 report stated:
"EDS's reputation for and experience with infrastructure management helps the firm position itself ahead of all other providers in the remote infrastructure management (RIM) market. EDS's strategy for RIM focuses on a utility-based model, derived from the efficient use of assets and skills through a global delivery model. Clients that are looking for a deal on a global scale with a robust set of methodologies and processes will find a good partner in EDS."
Forrester also stated EDS "has a strong market presence in terms of resources and reinforces this with its global secure network." The report cited the information technology services company as "strongly represented in the European RIM market in terms of resources dedicated to European RIM clients and on-site support; it also has a strong offering for consolidation and virtualization."
"We are pleased Forrester recognized EDS as a leader in European remote infrastructure management," said Ray Cline, vice president of EDS' Infrastructure service line. "EDS prides itself on providing high-quality remote infrastructure management to our clients globally to help them drive productivity, growth and innovation, while maximizing the security of their data."
Forrester evaluated leading global, regional and Indian vendors across 37 criteria on remote infrastructure management services for European clients, grouped into the three key areas of current offering, strategy and market presence. It also included additional 23-item reference customer surveys.
To see an executive summary of EDS' results from The Forrester Wave: European Remote Infrastructure Management, Q3 2007 report or to get more information about Forrester, an independent technology research company that focuses on technology's impact on business, visit http://www.forrester.com.
About EDS
EDS (NYSE:EDS) is a leading global technology services company delivering business solutions to its clients. EDS founded the information technology outsourcing industry 45 years ago. Today, EDS delivers a broad portfolio of information technology and business process outsourcing services to clients in the manufacturing, financial services, healthcare, communications, energy, transportation, and consumer and retail industries and to governments around the world.
For more information, visit http://www.eds.com or call 972/605-1862.
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