4 Conclusion: sustaining corporate
entrepreneurship.
by Kuratko, Donald F.
The true value of entrepreneurship as a corporate concept lies in
the extent to which it helps organizations create sustainable
competitive advantage. In order to maintain this "entrepreneurial
mindset," managers must assume certain ongoing responsibilities
McGrath and MacMillan (2000). Managers must exhibit
"entrepreneurial leadership" for their organization (Kuratko,
2007). The first responsibility involves "framing the
challenge." In other words, there needs to be a clear definition of
the specified challenges that everyone involved with innovative projects
should accomplish. It is important to think in terms of, and regularly
reiterate, the challenge. Second, leaders have the responsibility to
"absorb the uncertainty" that is perceived by team members.
Entrepreneurial leaders make uncertainty less daunting. The idea is to
create the self-confidence that lets others act on opportunities without
seeking managerial permission. Employees must not be overwhelmed by the
complexity inherent in many innovative situations. A third
responsibility is to "define gravity"--that is, what must be
accepted and what cannot be accepted. The term gravity is used to
capture limiting conditions. For example, there is gravity on the earth,
but that does not mean it must limit our lives. If freed from the
psychological cage of believing that gravity makes flying impossible,
creativity can permit us to invent an airplane or spaceship. This is
what the entrepreneurial mindset is all about--seeing opportunities
where others see barriers and limits. A fourth responsibility of
entrepreneurial leadership involves "clearing obstacles" that
arise as a result of internal competition for resources. This can be a
problem especially when the entrepreneurial innovation is beginning to
undergo significant growth. A growing venture will often find itself
pitted squarely against other (often established) aspects of the firm in
a fierce internal competition for funds and staff. Creative tactics,
political skills, and an ability to regroup, reorganize, and attack from
another angle become invaluable. A final responsibility for
entrepreneurial leaders is to keep their finger on the pulse of the
project. This involves constructive monitoring and control of the
developing opportunity (Morris et al., 2008).
In the contemporary organization, all managers must be
entrepreneurial leaders. As such, responsibilities such as those
described here must become a core part of how every manager's job
is defined. Doing so will help limit the extent to which individual
champions begin that inexorable transition from corporate entrepreneur
to corporate bureaucrat.
Times have certainly changed in terms of how entrepreneurship is
perceived in a corporate setting. In the 1970's, the word
entrepreneurship was simply not associated with large corporate
environments. During the 1980s, many argued that it was difficult if not
almost impossible for people to act entrepreneurially in bureaucratic
organizational structures (Morse, 1986). At the same time, a few
observers began to suggest that entrepreneurial actions were possible
for companies of any size, should be encouraged, and might be expected
to enhance firm performance (Burgelman, 1984; Kanter, 1985). During the
latter part of the 1980s and throughout the 1990s, there was a veritable
revolution with respect to the perceived value of entrepreneurial
actions. This significant change paralleled the profound adjustments
companies were making in terms of how they defined their business,
utilized their human resources, and competed in the global economy.
Zahra et al. (1999a) noted that: "Some of the world's
best-known companies had to endure a painful transformation to become
more entrepreneurial. They had to endure years of reorganization,
downsizing, and restructuring. These changes altered the identity or
culture of these firms, infusing a new entrepreneurial spirit throughout
their operations ... change, innovation, and entrepreneurship became
highly regarded words."
Extending this position to the current day, the early 21st century
is a time when entrepreneurial actions are recognized widely as the path
to competitive advantage and success in organizations of all types and
sizes (Covin et al., 2000). Moreover, a lack of entrepreneurial actions
in today's global economy is a recipe for failure.
A sustainable entrepreneurial orientation will drive organizations
to new heights in the 21st century. As Baumol (2004) states, "The
outlook is, indeed, that there will be no break in the acceleration of
innovation, and that the innovations in prospect will be as difficult
for us to comprehend as those now thoroughly familiar to us would have
been to our ancestors.... And the record shows that both independent
entrepreneurs and large firms have provided astonishingly substantial
additions to the economy's cornucopia of outputs. The one dreams up
and inaugurates the breakthroughs while the other contributes crucial
improvements to performance. The innovative process is indeed implicitly
a partnership between the small entity and the large, between David and
Goliath, and in this case, both emerge victorious, and the economy gains
a victory as well."
CE is a risk and it has to start somewhere--sometimes small and
corporate controlled. But if it starts, there is the likelihood of
greater success. Managers become more comfortable with the idea,
confidence builds, results occur, and soon the first corporate assigned
projects evolve into more autonomous ventures that reach farther out
before being required to report into administrative structure.
The major thrust behind CE is a revitalization of innovation,
creativity, and leadership in our corporations. It appears that CE may
possess the critical components needed for the future productivity of
our organizations. If so, the recognizing the objectives, requisites,
and range of potential training activities are most important in
establishing entrepreneurial strategies in contemporary organizations.
Our focus has been on the antecedents, behaviors, and outcomes
related to the various levels of managers involved with CE. It is
proposed that entrepreneurial actions are the result of the perception
of the existence of several organizational antecedents such as top
management support, autonomy, rewards, etc. The outcomes realized from
this entrepreneurial behavior are then compared at both the individual
and organizational level to previous expectations. Thus, it is contended
that corporate entrepreneurial behavior is a result of both an equity
perception by the individual and the organization. Both must be
satisfied with the outcomes for the entrepreneurial behavior to continue
from the organizational strategy perspective as well as the individual
perspective. The impact of performance outcomes on sustaining a strategy
is consistent with Ginsberg's (1988) strategic change model.
Satisfaction with performance outcomes serves as a feedback mechanism
for either sustaining the current strategy or selecting an alternative
one. The model further suggests that managers, as agents of the
strategic change, must also be satisfied with the intrinsic and
extrinsic outcomes they receive for their entrepreneurial behavior.
While it may be a "chicken-and-egg" question as to whether
individual behavior or organizational strategy should change first, the
model suggests that in a major strategic change, both are instrumental
in making the change successful.
The research model presented in this review is integrative in
nature since it builds on previous work in the entrepreneurship/CE
literature (Hornsby et al., 1993; Naffziger et al., 1994), as well as
the theoretical propositions from other disciplines such as Porter and
Lawler III (1968), Adams (1965), Vroom (1964), and Ginsberg (1988). It
is believed that this model will add to the body of literature related
to CE since it focuses on the importance of the managers' role in a
CE strategy.
In summary, organizations are choosing to pursue entrepreneurial
strategies. However, the research on CE has now begun to emerge and
there needs to be more aspects focused upon. The concepts proposed in
this review should provide insights for researching CE strategy from a
process perspective. This area is ripe for research in terms of its
impact on organizational change and ultimately on organizational
success.
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