Very often consumers face a choice between a well-known incumbent
brand and a new brand for which they are uncertain about the quality.
Learning the quality of the new brand can affect future choices and
thereby future payoffs. In this article, we investigate how uncertainty
about the quality of a new brand affects the bidding strategy in a
Vickrey auction (Vickrey 1961) conducted before a new brand is
introduced into the market.
A Vickrey auction is a private value auction in which the bidders
submit sealed bids. The winner is the highest bidder and the price
equals the second-highest bid. Vickrey (1961) showed that, in such an
auction, it is a weakly dominant strategy for people to bid their
willingness to pay (WTP) for the good on offer. People have an incentive
to truthfully reveal their private preferences because the auction
separates what they say from what they pay. Underbidding consumers risk
foregoing a profitable purchase, whereas overbidding consumers risk
making an unprofitable purchase.
Over the past two decades, the Vickrey auction has been widely used
to elicit WTP for food quality attributes (e.g., Alfnes and Rickertsen
2003; Buhr et al. 1993; Fox et al. 1994; Hayes et al. 1995; Hoffman et
al. 1993; Lusk, Feldkamp, and Schroeder 2004; Lusk et al. 2004; Melton
et al. 1996; Noussair, Robin, and Ruffieux 2004; Roosen et al. 1998;
Rousu et al. 2004; Rozan, Stenger, and Willinger 2004; Umberger and Feuz
2004). The appeal of the Vickrey auction for valuation work is that it
is demand revealing in theory, relatively simple to explain, and has an
endogenous market-clearing price.
Nelson (1970) defined experience goods as products for which the
consumption value cannot be fully determined before they are purchased.
According to this definition, most food products, including those with
search and credence attributes (Darby and Karni 1973), can be considered
as experience goods. This is illustrated by Umberger and Feuz (2004) who
investigated consumer WTP for beef flavor (an experience attribute), but
categorized the beef by its intramuscular fat content (a search
attribute) and country of origin (a credence attribute). Consuming a new
experience good provides both a consumption value and valuable
information that can affect future choices and thereby future payoffs.
Consumers who take part in an experimental auction market where new
experience goods are offered might have incentives to bid higher than
the expected consumption value to acquire information about how the new
good fits into their preference set. Shogren, List, and Hayes (2000)
conducted an experiment in which people bid in consecutive auctions over
a two-week period to explore what the authors referred to as the
"strikingly high price premia paid for new food products in lab
valuation exercises" (p. 1016). Their result suggested that
preference learning about unfamiliar goods explained the high bids, not
the novelty of the lab experience. Furthermore, the bids for unfamiliar
goods included an information value that reflected consumers'
desire to learn more about the goods.
Whereas Shogren, List, and Hayes (2000) based their analysis on an
intuitive argument, this article provides a formal model explaining the
high bids for new products as a composite of the expected consumption
value of the products and the information value of trying the new
product. The remainder of the article proceeds as follows. First, we set
up a consumer model with two competing brands, one familiar incumbent
brand and a new brand of unknown consumption value. Second, we
investigate the consumers' subgame perfect bidding strategy for the
two brands in a Vickrey auction that is followed by a multiperiod
market. Third, we illustrate the results with numerical examples.
Finally, we conclude the article.
The Consumer Model
In response to empirical evidence of an order-of-entry and what he
referred to as conventional wisdom in marketing, Schmalensee (1982)
developed an economic model to account for the pioneering advantage for
experience goods. The model's basic premise is that there is an
experiential asymmetry between incumbent and new brands. The consumers
have tried and therefore know the consumption value of the incumbent
brands. In contrast, the consumers have no experience of the new brands,
and are unsure about the consumption value of these brands. This
experiential asymmetry creates an advantage for the incumbent brand.
See, for example, Kamins, Alpert, and Elliott (2000), Niedrich and Swain
(2003), and Villas-Boas (2004) for thorough discussions of the
pioneering advantages in the marketing literature.
We extend Schmalensee's (1982) consumer model to include a
small-scale Vickrey auction conducted before the introduction of the new
brand into the market. We assume that the auction results may affect the
auction participants' individual demand, but that the number of
participants in the auction is so small that the results have no effect
on the aggregated demand or on the producers' pricing policies in
later periods. With this in mind, we conduct a partial analysis of the
bidding strategies in the Vickrey auction, assuming that the future
prices are exogenously given.
Let us consider a narrowly defined product class, such that
individual consumers can be sensibly modeled as using, at most, one
brand in the class at any instant. It is assumed that the product is
what Nelson (1970) called an "experience good," so that the
only way consumers can know their own valuation of the good is to
purchase and try it. One trial is both necessary and sufficient to
determine the consumption value of any single brand. Although the
consumers' valuation of the brands and the probability assigned to
the new brand being of high consumption value is individual specific, we
suppress the individual-specific subscripts throughout the article. The
purchase decisions are made using purely private information. (1) We
consider two brands of the experience good: one incumbent brand with a
well-known consumption value, and a new brand with unknown consumption
value.
The market prices of the incumbent and new brands are [p.sub.1] and
[p.sub.2], respectively. The consumption value of the incumbent brand is
[v.sub.1] and the net consumption value is [v.sub.1] - [p.sub.1]. The
consumption value of the new brand is either low or high. If the
consumption value of the new brand is low, [v.sub.2L], the net
consumption value of the new brand, [v.sub.2L] - [p.sub.2], is lower
than the net consumption value of the incumbent brand. If the
consumption value of the new brand is high, [v.sub.2H], the net
consumption value of the new brand, [v.sub.2]H - [p.sub.2], is higher
than the net consumption value of the incumbent brand. (2) The consumers
attach a subjective probability of [pi] [member of] (0, 1) to the new
brand having a lower net consumption value than the incumbent brand, and
a subjective probability of (1 - [pi]) to the new brand having a higher
net consumption value than the incumbent brand. (3) The consumption
value of the new brand is [v.sub.2L] = [V.sub.2] - a in the case of low
quality, and [V.sub.2H] = [[v.sub.2] + a in the case of high quality, so
that the difference between the high and low consumption values for the
new brand ([v.sub.2H] - [v.sub.2L]) is 2a. We assume that the consumers
are risk neutral. The consumption values ([v.sub.1], [v.sub.2L],
[V.sub.2H]) and market prices ([p.sub.1], [p.sub.2]) are assumed to be
constant over time. We assume that as a result of the
individual-specific consumption values, some consumers will prefer to
buy the incumbent brand and some will prefer to buy the new brand.
The frequency of purchase is represented by the discount rate in
the model. The time between purchases is assumed constant for each
consumer and equal to one period, so that the trial of a new brand
consumes the entire normal interpurchase time. The one-period discount
rate is r [member of] (0, [infinity]). All other factors remaining
equal, a more frequent purchase implies a smaller value of r. Given an
uncertain end time and a small r, we model the consumers as having
infinite horizons.
In any market period, a consumer either knows or does not know the
consumption value of the new brand. If the consumer does know the
consumption value of the new brand, his or her decision problem is very
simple--the consumer simply chooses the alternative with the highest net
consumption value. The consumer should choose the new brand if the
consumption value of the new brand is high, whereas he or she should
choose the incumbent brand if the consumption value of the new brand is
low.
If the consumer does not know the consumption value of the new
brand, the expected consumption value of the new brand is [pi]([v.sub.2]
+ a) + (1 - [pi])([v.sub.2] + a) and the expected net consumption value
is [pi]([v.sub.2] - a - [p.sub.2]) + (1 - [pi])([v.sub.2] + [p.sub.2]).
In a multiperiod market model, it is optimal for the consumer to try the
new brand if and only if the expected net current value of trying the
new brand and buying the brand with the highest net consumption value
from the next period on is higher than the net current value of
continuing to purchase the incumbent brand:
(1) [pi]([v.sub.2] - a - [p.sub.2] + ([v.sub.1] - [p.sub.1])/r) +
(1 - [pi])([v.sub.2] + a - [p.sub.2])(1 + r)/r > ([v.sub.1] -
[p.sub.1])(1 + r)/r.
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