THE RECENT PASSING of Nobel economist Milton Friedman reminds us of
a great insight he had about the "schizophrenic" tendencies of
business leaders. "When it comes to their own businesses, [CEOs]
look a long time ahead, thinking of what the business is going to be
like five to 10 years from now. But when they get into the public sphere
and start going into the problems of politics, they tend to be very
shortsighted."
As we approach the new year, perhaps it's time to consider
what the sage of Chicago said about the link between capitalism and
liberty. Business naturally focuses on financial returns, but profits
are only possible if a good or service that someone desires is rendered.
As Friedman put it, profit is the result of fulfilling a social need or
responsibility. This is why business should be more explicit in making
the connection between its activity and our well-being.
In addition to providing the financial numbers, companies should
show the social returns made possible by the enterprise where the value
to people's lives is made clear. For example, Wal-Mart, the new
poster child for all things sinister in the U.S. economy, might point
out that best estimates show that the company saved American consumers
$30 billion a year. That's disposable income that people can save
or spend on other things, allowing a better standard of living. The
folks in Bentonville can also claim that it brings prices down and has
contributed mightily to the nation's productivity, not to mention
controlling price inflation.
Merck, Pfizer or Lilly might calculate the value of their products
in terms of the number of lives saved or extended through the use of new
drug therapies. That life spans of most citizens have now extended well
beyond the norms of previous generations is no accident. Energy
utilities might call attention to the fact that residents on the whole
are paying less for electricity in real terms than their parents or
grandparents did. Construction companies should show how lives have been
improved through better housing and new schools.
More than half of the global 250 public corporations issue
corporate social responsibility (CSR) reports as a way to generate brand
equity and burnish their images. But these are often defensive attempts
to deflect the media and NGOs. CSR advocates maintain that businesses
should assume a major role in "making the world a better
place." But as Friedman reminded us in Capitalism and Freedom,
business couldn't operate, i.e. make a profit, if it didn't
improve people's lives and therefore improve the world. In other
words, the for-profit enterprise is the best NGO civilization has yet
devised.
COPYRIGHT 2006 Chief Executive
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