April 1, 2006 to March 31, 2007
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Japan Third Party Co., Ltd.
Message from Top Management
JTP was founded 20 years ago as a company specializing in providing
outsourcing of technical services of overseas companies' Japanese
subsidiaries. Since then, we have established a unique position through
our business deals with a variety of customers around the world, from
global IT venture firms to leading companies.
For overseas companies seeking to expand their sales of IT
products, building and maintaining a service framework presents a more
important management challenge than establishing sales channels because
the cycles of such products are short. In Japan, manufacturers usually
establish integrated business operations on their own, covering
everything from the development and production of IT products to the
provision of services. In other countries on the cutting edge of IT
technology, however, the prevailing business formula is to maximize the
leverage by outsourcing non-core operations, such as production,
logistics and services while retaining core operations like marketing,
technology development and sales.
For manufacturers seeking to establish their own service frameworks
in the IT sector, wherein technological innovation occurs rapidly, an
enormous initial investment in personnel is required so as to secure
human resources and provide technical training and education.
Furthermore, in order to cope with a rapidly changing market
environment, it is necessary to adopt a flexible service framework,
closing in some cases and restructuring it in others. The effectiveness
of our business model in reducing the costs necessary for such
flexibility has been widely recognized in Japan. Having already begun
preparations for spreading our business model throughout the Asian
region in response to customer requests, we intend to actively operate
in the region in anticipation of opportunities for further business
expansion.
Under these circumstances, in our 20th term we managed to post the
best business results in our corporate history in terms of both sales
and profits, and also consolidate our management foundation. For this,
we are appreciative of the support from our customers, shareholders and
employees.
June 2007
Business Model
We serve as a "second service division" of leading
overseas companies by providing business solutions and technical support
services.
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Business Strategy
"SMS Strategy"--Business Model that Enables Quick
Adaptation to Changes in Business Environments
When an overseas high-tech company engages in business in Japan, it
can be assumed that they face three stages in their business life cycle:
1. Business growth following market entry (Sunrise), 2. Business
maturity (Midday) and 3. Withdrawal from the market (Sunset). JTP
provides a "framework" and "service system" that
enable flexible actions at each stage. More specifically, JTP provides
software solutions, field solutions and hardware solutions in the manner
best suited to each stage.
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JTP's Advantage 1
We have earned the trust of major global companies in our role as
their strategic partner over the past 20 years.
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JTP's Advantage 2
We provide world-class human resources and service quality through
the "Muscat Strategy."
Licenses obtained by business divisions and individual employees
Support based on
Vendor names License names international standards
* Sun Microsystems * SCSA * SJC-D
* SCNA * SJC-Wc
* SCSecA * SJD-EA
* SISC * SJD-BC
* SCFE * Star Suite
* SJC-P
* Hewlett Packard * HP-UX * HP-HA
* Cisco Systems * CCNA * CCIE
* CCDA * CSE
* CCNP * WLAN
* CCIP
* Linux Professional * LPIC Level 1
Institute * LPIC Level 2
* Oracle * Silver * Platinum
* Gold
* Microsoft * MCP * MCSE
* MCSA * MCDST
* VERITAS * SFS * DPS-X
* DPA-X * DPS-W
* DPA-W * HAS-X
* BUES * HAS-W
* EMC * Associate Level
* Specialist Level
* XML * XML Master Basic
* OMG * UML Professional
Fundamental
* CheckPoint * CCSA
* IBM * SCS
* Comp TIA * A+
* NETWORK+
* Brocade * CFP
* SAP * ABAP
* Turbolinux * Turbolinux
* OGC * ITIL
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Qualifications acquired by individual employees
Bilingual
Multilingual engineers who can communicate in several languages
TOEIC
It is quite natural for JTP engineers working across national
borders to have full command of English as an international language.
Employees make full use of their skills in English, Chinese
(Mandarin and Cantonese) and Korean when engaging in business activities
in the Asia-Pacific region, including business negotiations, system
design, training, technical transfers and presentation. To facilitate
this, we foster an environment that enables all of our employees to
improve their capabilities as multilingual engineers.
Qualifications acquired by business divisions
Acquisition of ISO9001: 2000 certificate
Education division JQA-2598
Repair center division JQA-2699
IT-based system support division JQA-QM5320
Computer system support JQA-QM6085
Integration support JQA-QM6413
Computer system support (peripherals) JQA-QM8338
Through the "Muscat Strategy" (which owes its name to an
analogy with the Muscat variety of grape), we simultaneously seek to
develop human resources in ways wherein individual employees are trained
so as to be able to work proactively and effectively as an individual
(like individual grapes in a bunch), thereby enhance the entire
organization (the whole bunch). In order to ensure the provision of
high-quality services, JTP has in place the Lx[e.sup.2] system, which
outlines individual employees' skills in numerical terms for easy
recognition and provides quality assurance based on our acquisition of
ISO9001 certification. Furthermore, JTP trains its employees in ways
that enables them to perform multiple jobs, thus enhancing efficiency.
Moreover, thanks to its combination of high service quality and price
competitiveness in international markets, JTP has been designated as a
participant in international competitive bids.
Future Challenges
Challenge 1
Maintaining a Slim but Strong Management Based on the
"Pay-As-You-Use" Pricing System Instead of Fixed-Rate
Contracts
You pay as you use in the case of utility services such as
electricity, gas and water supply. In your everyday life, one can sense
a shift to this type of service pricing system taking place in
Japan's IT sector. For example, you can obtain a mobile phone for
free and pay a monthly bill for a variety of services, such as voice
calling and e-mails, based only to the extent to which you actually used
said services. Thus, the utility service model that is becoming popular
in the United States and Europe is also starting to take hold in Japan.
Until now, the business management of IT service companies has mostly
relied on stable revenue assured by a fixed-rate system based on annual
contracts that factor in possible system glitches and breakdowns, just
like non-refundable insurance contracts that require fixed-premium
payments on the assumption of possible accidents and diseases. Under our
"pay-as-you-use" pricing system, we charge a fee each time we
provide our services aimed at solving customer problems. From a customer
standpoint, we simply provide services and charge fees as necessary. We
will maintain this management principle without being tempted by the
comfort of the fixed-rate contract system.
Challenge 2
Aiming to Become a Future Employment Magnet for School Children
Receiving Education Grounded in High Technology
Elementary school children who are now using high-tech machines
like PCs and advanced mobile terminals in their classrooms are set to
join society as adults in ten years' time. We endeavor to become
the kind of company that would appear attractive to such people as a
potential employer. The key words for achieving this end are
"suitability for international business" and "social
contributions." By developing employees into "human
assets" well suited to international business by way of our unique
education system, we aim to become over the next ten years a
knowledge-intensive support company that provides up-to-date technical
expertise and information and multi-faceted skills.
Challenge 3
Presenting the Ultimate Support System Based on Web-Based Knowledge
and Information Instead of Physical Support
COPYRIGHT 2007 Japan Inc.
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