Politics understanding and networking ability as a
function of mentoring: the roles of gender and race.
by Blass, Fred R.^Brouer, Robyn L.^Perrewe, Pamela L.^Ferris,
Gerald R.
Some have suggested that mentoring in organizations tends to focus
on "learning the ropes," or understanding organizational
politics. This process is believed to result in building greater
political skill and networking ability. The authors examined the
relationships among mentoring, politics understanding, and networking
ability. It was proposed that individuals experiencing the mentoring
process would report higher levels of knowledge regarding understanding
organizational politics, leading to greater networking ability.
Specifically, the hypothesis that politics understanding mediated the
relationship between mentoring and networking ability was tested with
mediation analysis. The results provided strong support for the
hypothesized relationship, demonstrating full mediation. Two additional
hypotheses proposed a test of the "political skill deficiency"
hypothesis, that the mediated relationships between mentoring, politics
understanding, and networking ability would be moderated by gender and
ethnicity, such that mediation would occur for men and Caucasians but
not women and minorities. The results supported these hypotheses. Study
implications and directions for future research are discussed.
Keywords: gender; mentoring; networking; organizational
socialization; political skill; race
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All employees in organizations experience learning, understanding,
and sense making, which is so critical to effectiveness, and
organizational scientists have actively researched the formal and
informal mechanisms through which such learning and understanding are
transmitted. Socialization is the process by which individuals adopt the
attitudes, values, and culture of an organization (Bauer, Morrison,
& Callister, 1998), and this area has demonstrated recently that
politics in organizations is a key content area of socialization (Chao,
O'Leary-Kelly, Wolf, Klein, & Gardner, 1994).
Furthermore, mentoring has emerged over the years as one of the
principal vehicles for disseminating information and building
understanding and savvy about how things work in organizations (e.g.,
Noe, Greenberger, & Wang, 2002; Wanberg, Welsh, & Hezlett,
2003). In fact, mentoring has been viewed as the most likely way that
employees are educated about politics in organizations (Ferris &
Judge, 1991). Furthermore, Perrewt, Young, and Blass (2002) suggested
that political skill development is a critical function of mentoring
relationships.
The purpose of the present study was to explore the relationships
among mentoring, politics understanding, and networking ability.
Specifically, we investigated the extent to which networking ability,
which is the core dimension of political skill, is significantly
influenced by mentoring and politics understanding. Hypothesis 1
addressed politics understanding as a mediator of the relationship
between mentoring and networking ability.
Hypotheses 2 and 3 addressed the validity of the "political
skill deficiency" hypothesis, proposed by Ferris and his
colleagues, which states that ethnic and racial minorities and women are
at a decided disadvantage in not being educated in the politics of
organizations (Ferris, Bhawuk, et al., 1996; Ferris, Frink, Bhawuk,
Zhou, & Gilmore, 1996; Ferris, Frink, & Galang, 1993). Never
able to build an understanding of the politics in an organization would
leave such individuals incapable of developing their political skill,
which would suggest the mediational chain of mentoring, politics
understanding, and networking ability would not operate as such for
these individuals. Therefore, the mediated relationship examined in
Hypothesis 1 was tested in Hypothesis 2 as moderated by gender and in
Hypothesis 3 as moderated by race.
Socialization and Mentoring
Van Maanen and Schein's (1979) taxonomy of socialization
tactics is one of the major developments in socialization research. The
tactics are categorized as collective versus individual, formal versus
informal, sequential versus random, fixed versus variable, serial versus
disjunctive, and investiture versus divestiture, and they are argued to
represent the spectrum of formal organizational socialization processes.
For this study, we focused on the serial tactic, whereby experienced
members of an organization act as role models for new members. The
serial approach is commonly referred to as "mentoring,"
because experienced members essentially groom newcomers who are destined
to assume similar positions in an organization. For example, a police
rookie is often intentionally paired up with a veteran police officer to
"learn the ropes."
Research on mentoring in organizations has increased considerably
over the past couple of decades (e.g., Noe et al., 2002; Wanberg et al.,
2003). Noe et al. (2002) stated that "research needs to investigate
the role of mentoring in helping proteges gain political skills"
(p. 162). Furthermore, these researchers argued that the visibility and
exposure of proteges is an important outcome of mentoring, and this can
occur through access to important social and work networks that can
increase networking ability.
Learning Content in Mentoring Relationships
In addition to socialization tactics, another major stream in
socialization research views organizational socialization from the
perspective of what is learned by an individual and examines the content
or curriculum of what the tactics are seeking to convey (e.g., Fisher,
1986). This stream of research is centered on the work of Chao et al.
(1994), who demonstrated support for specific content areas of
socialization. On the basis of the earlier work of Feldman (1981),
Fisher (1986), and Schein (1968), Chao et al. contended that the six
content categories of organizational socialization consist of
performance and proficiency, people, politics, language, organizational
goals and values, and history. The authors found empirical support for
their contention. Although full review of these content areas is beyond
the scope of this article, we focused in this research on just the
politics socialization content area.
The politics category of socialization content includes gaining
information regarding formal and informal work relationships, power
structures, learning to work from within a group's culture, and
learning to deal with political behavior. Chao et al. (1994) suggested
that individuals who are well socialized into organizational politics
may be more promotable than those who are well socialized with people.
They argued that the learning of cultural norms and appropriate behavior
patterns implies a political dimension to organizational socialization.
Fisher (1986) noted that socialization was a learning and change
process, yet other than Chao et al.'s (1994) research on
socialization content and learning, few studies in the past decade have
examined this knowledge transfer. Of notable exception is research
conducted by Ostroff and Kozlowski (1992) and Morrison (1993), who
focused on how socialization processes influence individual learning in
such areas as job-related and role-related knowledge.
Although presented and often researched separately, the tactics and
content perspectives are not necessarily exclusive. Instead, it might be
more useful to view them in a linear fashion, with tactics leading to
content, which in turn leads to individual and organizational outcomes.
We adopted such an approach in this study. Specifically, we proposed
that the serial tactic (i.e., mentoring) directly affects mastery and
understanding of the politics content area, which in turn leads to the
development of political skill (i.e., the networking ability dimension
of political skill in this study).
In so doing, we empirically examined recent statements about the
content of mentoring experiences suggested by Perrewe et al. (2002) and
by Lankau and Scandura (2002). Indeed, if a primary role of mentors is
to help proteges develop a more informed understanding of the work
environment, then Perrewe et al. argued that because politics and
political skill are key issues in work environments, the primary focus
of mentoring experiences should be the development of political
understanding and skill in proteges. Furthermore, Lankau and Scandura
suggested that the individual learning that goes on in mentoring
relationships tends to focus on both work content and interpersonal,
social, and political competencies.
Mentoring and Understanding of Politics
From a serial perspective, new members in organizations seek cues
and information regarding their new environment, and they will seek out
more experienced members of the organizations for this information
(Miller & Jablin, 1991; Morrison, 1993; Ostroff & Kozlowski,
1992, 1993), which often results in the initiation of mentoring
relationships (Perrewe et al., 2002). Ferris and his colleagues proposed
that proteges are apprentices who are shown "the ropes" and
educated in the ways of the game in organizations. They suggested that
mentoring is at the heart of this education process. These authors also
suggested that it is through these mentoring relationships that
proteges's understanding of politics and political skill are
developed (i.e., Ferris, Bhawuk, et al., 1996; Ferris et al., 1993;
Ferris, Frink, et al., 1996).
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