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Table 1. Stakeholder Perspectives on Improving European Rail Freight
Services
Stakeholders How can rail How can road
freight elements carriers contribute
contribute to to improved rail
improved rail services?
services?
Traction Increased Focus on
Providers efficiency of the uninterrupted,
25 returned internal international
questionnaires organization, deliveries door-to-
and 5 interviews expansion of door and extension
capital investment, of the service
partnership portfolio.
establishment, and
increased
equipment
productivity.
Rail-asset-based Cost control, long- Focus on
LSPs term planning, uninterrupted
26 returned divesting weak services on
questionnaires operations. and lucrative routes,
and 5 interviews increased cooperation with
equipment road and rail, and
productivity. increased
flexibility.
Truck-asset- Rail access from Both road and rail
based LSPs and to warehouses, face the issue of
25 returned and solve issues not using the assets
questionnaires regarding long- to full capacity.
and 8 interviews distance, cross- Cooperation
border freight instead of
flows. competition.
Non-asset-based Further Comparing freight
LSPs development of key performance
8 returned routes and disposal indicators may
questionnaires of sufficient increase the use of
and 2 interviews assets. rail.
Shippers / Improve Improve terminal
Customers availability of management and
5 interviews resources and road-rail change
capacity planning. over.
Government Strong association Forceful road
officials with incumbents. lobbying is not
3 interviews Allow licensed balanced by rail
multi-lingual lobbying. Increase
drivers who awareness of rail
operate trains options in
across borders. combination with
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