4,200 courses delivered worldwide on content and records management.

AIIM--The Enterprise Content Management Association has expanded its certificate training program to include two new programs for Business Process Management (BPM) and Information Organization & Access (IOA). These new programs provide organizations with the skills and knowledge to improve their business processes and optimize enterprise search and findability. Online and in-person courses are now available to students worldwide.

AIIM introduced its ECM and ERM Certificate Programs in January 2006, and since then has delivered 4,200 courses across the world to students in Norway, Finland, United Kingdom, Ireland, Slovenia, South Africa, Hong Kong, Dubai, Canada, Trinidad & Tobago, Barbados, Cayman Islands, Jamaica, Netherlands, and the United States.

"The huge success of our first two certificate programs on Electronic Records Management and Enterprise Content Management led us to develop related certificate programs to help end-users make smart information management decisions," notes AIIM President John Mancini. "With over 4,200 course attendees in the first 18 months of operation, AIIM is now a leading provider of education on records management and document management in the world."

Each AIIM Certificate Training Program consists of three designation levels (Practitioner, Specialist and Master) across four programs (Enterprise Content Management (ECM), Electronic Records Management (ERM), Business Process Management (BPM) and Information Organization & Access (IOA)). "AIIM course enrollees receive an understanding of technologies, methodologies and global best practices for managing information and business processes, but also obtain the highly respected AIIM Practitioner, Specialist and/or Master designation," states Atle Skjekkeland, Vice President of AIIM.

The AIIM Business Process Management (BPM) program offers strategic and practical knowledge for building a business case, process/information governance, business analysis, BPM architecture and technologies, collaboration, and the role of enterprise content management (ECM) in business process management. Information about the BPM program is available at http://www.aiim.org/education/BPM-program.asp.

The AIIM Information Organization & Access (IOA) program covers content audits and inventories, search tools and techniques, taxonomies, metadata, document and content modeling, the user experience of information access, information organization standards, and findability. Information about the IOA program is available at http://www.aiim.org/education/IOA-program.asp.

The two new programs were developed in conjunction with AIIM's Education Advisory Group which includes such organizations as Accenture, BearingPoint, Fujitsu, GlaxoSmithKline, IBM, Royal Mail, The National Archives of the United Kingdom, US Department of Treasury, and Virgin Media.

About AI/M: The Enterprise Content Management Association AIIM is the international authority on Enterprise Content Management (ECM)--the tools and technologies used to capture, manage, store, preserve, and deliver content and documents related to organizational processes.

www.aiim.org