All aboard for Cruise line entertainment: below-deck
entertainment is not what it used to be.
Cruise lines often brag about (no pun intended) blowing the
competition out of the water with the best live shows, best
destinations, and even best food (when it doesn't cause
gastroenteritis) ... but best in-room entertainment? Strange as it may
seem that someone would pay big bucks for a cruise vacation and opt to
stay inside, cruise lines provide ample entertainment for those who
choose (or are forced) to remain indoors. An increased attendance of
cruise companies at last May's Los Angeles Screenings signaled the
fact that entertainment in the staterooms (a.k.a. cabins) may start
giving on-deck activities a run for their money.
"While we always encourage passengers to get involved in
activities, there are points in the day when watching TV is
important," said Charly McDonald, Royal Caribbean Cruise
Lines' manager of Guest Activities. "We're never going to
be able to provide passengers with as much entertainment as they get
from their living rooms, but at the very least we need to have sports
and news," he said. But Royal Caribbean (RC) goes way beyond the
bare minimum when it comes to entertainment. Each one of RC's ships
has a broadcast room that, according to McDonald, "rivals a cable
channel." Depending on the travel itinerary, each broadcast room is
controlled by three-to-five broadcast technicians. They handle satellite
channel retransmissions (for channels such as ESPN International and CNN
International) as well as transmission of unique-to-Royal Caribbean
channels.
Carrie Trimmer, director of Licensing at AETN International, said
her company doesn't stream 24/7 channel feeds on cruise lines
because of location issues, and instead sticks to individual program
sales. "Ships move around more, and often travel into places that
don't accept satellite channels," she explained.
All the major cruise lines have their own in-cabin, genre-specific
channels to which content providers can sell their wares. In the case of
Crystal Cruises, for example, there are a number of unique niche
channels, including one for comedy, one that features action/adventure
movies and a classics channel. In total there are 13 channels running
programming 24-hours-a-day.
[ILLUSTRATION OMITTED]
Following the success of CBS Eye on American--a partnership between
CBS and American Airlines--CBS approached Royal Caribbean about doing a
similar deal aboard its fleet. RC was happy to oblige. "CBS Eye on
Royal Caribbean [a programming block that airs on the RCtv channel]
features CBS News, CBS Sports, comedies and entertainment series, and is
updated every two months," explained McDonald.
[ILLUSTRATION OMITTED]
The TV series release window for cruise lines is similar to the
syndication window. Studios will always wait until a series has at least
one season on the air before selling it to cruise lines. But thanks to
satellite feeds, some live programs can be aired on cruise ships.
"Our [satellite] technology allows us to virtually license and
receive any event in the world. We have been able to provide Premier
League [soccer] championships and the Superbowl," said Chris Hodek,
a spokesperson for Cunard.
Cruise line movies follow the same release window as airline
entertainment. They are usually available about three months after their
theatrical debuts. Before the flicks are shown inside cabins, an
unedited version is sometimes available on a big movie theater-type
screen. According to Crystal Cruises' spokesperson Mimi Weisband,
onboard cinemas are becoming rarer as cruise lines make way for bigger
money-makers, like casinos and bars. "But we love the big-screen
setting of our [134-to-205-seat] Hollywood Theaters," she said.
In-room movies are, like airline movies, often edited to appeal to
wider audiences. But since cruises are geared toward more specific demos
(i.e. singles or families), some original, non-edited versions are
offered. Generally, R-rated movies are offered via the increasingly
common in-cabin VoD services. This is the case with Cunard's Queen
Mary 2. "It is very seldom we would schedule an R-rated film in
[our 500-seat theater] Illuminations," said Hodek. "However
some movies may have that appeal and demand. Each movie is analyzed on a
case-by-case basis and we will take into consideration the movie's
wide appeal and popularity when scheduling it in the theater," he
said.
Adult entertainment, which is only available on some cruise lines,
but brings in big bucks for those that show it, is always available on a
pay-per-view basis only. Parents can often restrict access using their
remotes.
As is the case with airline entertainment, cruise ships depend on
agents to sell them content. In fact, distributors almost always farm
their cruise sales out to agents, as the amount of money up for grabs
doesn't compare to airline sales (cruise line passengers are not as
captive an audience, and the number of ships pales in comparison to that
of airplanes).
When it comes to the cruise line business model, most lines will
pay distributors a monthly fee (with series and movies remaining on-air
anywhere from one month to one year). In the case of pay-per-view or VoD
titles, the content rights' holders take a piece of the selection
fee charged to passengers (usually somewhere between $10-12 per title).
Two U.S.-based companies handle the majority of cruise
entertainment and act as intermediaries between the big cruise lines and
content providers. Missouri-based On-Board, which controls 90 percent of
the market, is a division of non-theatrical distributor Swank Motion
Pictures (which distributes to hospitals, colleges, prisons and school
libraries, among other places). The company represents all of the
Hollywood studios (sans Fox) and distributes studio movies and TV series
to all cruise lines. Representatives sometimes attend the L.A.
Screenings too. The much-smaller California-based Sea Movies counts some
of the biggest cruise lines, distributors (AETN International being one
of them), and Fox among its clients and works with airline agents
Entertainment in Motion and Jaguar Distribution, as well.
Pilot Productions, a London-based producer and distributor of
adventure travel guides like Globe Trekkers and Planet Food, is an
obvious fit for closed circuit businesses like cruise line
entertainment. "This is new for us," said Maria Ishak, Sales
and Marketing coordinator at Pilot. "We're working closely to
sell our series to the cruise lines. Our programs are an easy fit
because the cruise lines can use them to promote their
destinations." Ishak added that the show's impressive scenery
means they can be used in a non-audio way, as background when guests get
ready in their rooms.
"Cruise lines see a value in choosing the most appropriate
series for each individual ship," said AETN's Trimmer.
"They tend to choose lifestyle programming or programming that
directly correlates with the passengers' activities or the
ships' destinations." AETN series that have been particularly
popular with the cruse lines are Ocean Liners, an episode from The
History Channel's Modern Marvels series, and Golf Links in Time.
Crystal Cruises' Weisband said her company's program specials
often feature in-depth explorations of cruise destinations; and around
Christmas-time, holiday programming and movies are shown more
frequently.
As for the future of airline entertainment, Sea Movies' Baren
said that, not unlike every other aspect of the business, it's all
about digitalization. "The ships have limitless storage space,
which is much better for the industry," he said. "It means
there's definitely a higher demand."
This, from a content provider's standpoint, is good news.
"Along with airline program sales, it's a business that's
been growing in the last few years. Cruise line sales can provide
additional revenue out of programs already in our catalogue," said
Trimmer.
COPYRIGHT 2007 TV Trade Media,
Inc. Reproduced with permission of the copyright holder. Further reproduction or distribution is prohibited without permission.
Copyright 2007, Gale Group. All rights
reserved. Gale Group is a Thomson Corporation Company.
NOTE: All illustrations and photos have been removed from this article.