Opalis expands automation.

Opalis Software, Inc. have announced the immediate availability of new Integration Packs for its award-wining Opalis Integration Server technology for BladeLogic, BMC, CA, and IBM, extending its wide breadth of enterprise support of systems management tools from these IT software providers. Specifically, the new integration packs support BladeLogic Operations Manager, BMC Event Manager, CA Unicenter NSM, and IBM Tivoli Netcool/OMNIbus and will enable customers to easily build process automation solutions across heterogeneous IT environments at any scale.

The software delivers automation through innovative orchestration and integration of IT processes, thereby reducing the manual repetitive efforts that are burdensome and wasteful for IT organisations, yet which must be done to ensure efficient enterprise business operations.

Problem and incident triage often involves ad hoc phone calls, manual analysis, and data re-entry. Users can automate diagnostics routines, corrective actions, and data transfer to help desk systems--and realise the benefits of a self-healing data center. The Integration Packs provide a graphical user interface for filtering alerts in the monitoring system and auto-generating pre-populated trouble tickets in service management tools. Escalation processes can be automated, and data shared and synchronised with other third-party system monitors, freeing staff to focus on more strategic projects.

www.opalis.com.