Mechanisms linking nationality and subjective
well-being in managers in China and the United
States.
by Srivastava, Abhishek^Blakely, Gerald L.^Andrews, Martha
C.^McKee-Ryan, Frances M.
Subjective well-being (SWB) refers to satisfaction with one's
life and experience of more frequent pleasant emotions as compared to
unpleasant emotions (Diener et al., 1999). In the workplace, SWB affects
the productivity of employees, their ability to make decisions, and
attendance (Danna and Griffin, 1999). Because employees spend a
substantial part of their lives at work, and are dependent on their job
to meet several personal needs, their work and personal lives are
intertwined. As a result, stressors may originate from the conflict be
tween these roles and that conflict may affect the overall well-being of
an employee (Danna and Griffin, 1999). Yet despite the causes and
effects of SWB related to the workplace, SWB remains an under-explored
subject in the work domain. As Danna and Griffin noted in their review
of past research, "Indeed, for a variety of reasons these [health
and well-being] issues should occupy a much more prominent niche in
mainstream organizational research" (1999: 357; words in brackets
added).
While cross-cultural studies on SWB have found differences in
average SWB scores of respondents across countries and have attributed
it to various factors including individualism-collectivism, status of
human rights, and wealth (Diener et al., 1995), not much research has
been conducted to examine the mechanisms that link nationality to SWB.
Accordingly, our study aims to extend past research by identifying the
role of two work domain factors--work locus of control and family-work
conflict--in explaining cross-cultural differences in SWB. We examine
these linkages in the case of managers in the United States and the
People's Republic of China.
With a population of nearly 1.3 billion and a gross domestic
product of nearly $8.86 trillion (Central Intelligence Agency, 2006),
the People's Republic of China (referred to as "China" in
the subsequent text) has emerged as an important player in the world
economy. The international marketplace recognizes significant business
opportunities in China: joint ventures, outsourcing partnerships,
low-cost suppliers of a wide variety of goods from toys to high-tech
electronic products, and significant and largely untapped markets (e.g.,
Erickson, 2001). Cross-cultural researchers have highlighted the
difficulties managers face when seeking to transfer management
techniques such as human resource management practices and policies into
the Chinese context (Teagarden and Von Glinow, 1990) and have documented
the myriad ways that the eastern culture in China differs dramatically
from western cultures such as the U.S.
In addition to differing economic, legal, political, and
educational systems in the U.S. and China-such as the smaller proportion
of private sector jobs (Lu et al., 2002) and the intensely competitive
educational system (Tang, 1999) in China-research over the past 20 years
demonstrates that Chinese and U.S. managers differ considerably on a
number of cultural dimensions such as individualism-collectivism, power
distance, and long-term orientation (e.g., Chen, 1995; Earley, 1989,
1993; Hofstede, 1991, 1993; Hofstede and Bond, 1988; Ralston et al.,
1993; Schwartz, 1994; Shenkar and Ronen, 1987; Smith et al., 1996). Of
these dimensions, a greater volume of research has focused on the
differences between the U.S. and China related to
individualism-collectivism, which refers to the extent to which
individuals are connected to their society (Earley and Gibson, 1998).
Pursuing individual goals is more important than pursuing group goals in
an individualist society. A meta-analysis of individualism-collectivism
research (Oyserman et al., 2002) supported Hofstede's (1991)
assertion that people in the U.S. were higher in individualism and lower
in collectivism compared to the Chinese.
Another cultural dimension with significant differences between the
two nations is power distance. In high-power distance societies,
employees are thought to accept hierarchy and power differences and
comply quickly and automatically with the decisions of the powerful
(Hofstede, 1980, 1986). Studies have supported the idea of greater
acceptance of hierarchy in East Asia than in low-power distance, Western
countries (Bond et al., 1985; Schwartz, 1994; Westwood and Everett,
1987). Similarly, China is characterized by a long-term orientation,
while people in the U.S. tend to be more focused on the short term
(Bond, 1987).
These cultural differences are also manifested in employee
well-being. Spector's results indicated that employees in China
have lower psychological and physical well-being and reduced job
satisfaction relative to their U.S. counterparts (Spector et al., 2001,
2004). Similarly, Diener and his colleagues found lower SWB among people
in China compared to people in the U.S. (e.g., Diener and Suh, 1995).
However, there is a growing recognition that research needs to focus
also on the mechanisms that explain how nationality affects SWB (Diener
et al., 2003; Hong et al., 2000; Joplin et al., 2003). The purpose of
our research is to fill this gap by uncovering additional mediating
variables between nationality and employee well-being in the U.S. and
China. In particular, we focus on work locus of control and family-work
conflict as the primary factors that differ between the U.S. and China
and are instrumental in explaining differences in SWB. We argue that the
effects of work locus of control and family-work conflict on SWB will be
further mediated by social support and active coping. The relationships
are depicted in Figure I, and are explained in the following sections.
NATIONAL CULTURE AS PREDICTOR OF WORK LOCUS OF CONTROL, FAMILY-WORK
CONFLICT, AND SUBJECTIVE WELL-BEING
Work locus of control (WLOC) is an extension of Rotter's
(1966) concept of locus of control which asserts that individuals differ
in terms of their beliefs about whether they control the outcomes in
their lives (i.e., internal locus of control) or the outcomes are
controlled by factors such as luck and other people (i.e., external
locus of control). Building on the argument of Paulhus and Christie
(1981) that there might be a generalized perception of control for
various spheres of an individual's life, Spector (1988) formulated
the work locus of control scale. The notion of WLOC has frequently been
linked with increased job satisfaction and psychological well-being
(Karasek, 1979; Spector, 1986; Spector et al., 2002).
While WLOC differs greatly among individuals, cross-cultural
research suggests national culture can have an impact on the level and
the ways in which WLOC is experienced (e.g., Lu et al., 2003).
Individualism-Collectivism is one dimension of national culture that can
influence WLOC. Individualism is an expression of the need for
independence and self-sufficiency whereas collectivism is an expression
of the need for affiliation (Hofstede, 1980). For example, members of
individualistic societies perceive themselves as having primary control
over events in their lives and place value on autonomy and achievement
as the result of one's actions. On the other hand, in collectivist
societies individuals give primacy to group goals over personal goals.
Consequently, in a collectivist society, it may be considered
appropriate to grant power to the group (or social institutions) for
actions and outcomes in one's personal life. Thus, it has been
suggested that members of collectivist societies experience secondary
control through their emphasis on interpersonal relationships and the
social environment (Triandis, 1994). In a study comparing the U.S. and
Japan, another collectivist society, researchers found that individuals
in Japan were more likely to form alliances with powerful people so as
to be better assured of outcomes. In such a society, a feeling might
generate among individuals that their fate rests in the hands of
powerful others rather than in their own hands (Weisz et al., 1984).
Given the emphasis on primary control in individualist cultures such as
the United States, and the emphasis on secondary control in collectivist
cultures such as China, our hypothesis is:
Hypothesis 1a: Employees in the U.S. are likely to report a higher
internal work locus of control than employees in China.
[FIGURE I OMITTED]
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