Agilysys, Inc. (NASDAQ:AGYS), Boca Raton, Fla, a provider of
innovative IT solutions has achieved Gold Certification from Cisco(R).
The Cisco(R) Channel Partner program provides Agilysys with the resource
framework to develop an expertise to sell, plan, design, implement and
operate Cisco networking solutions. To earn Gold Certification, Agilysys
had to meet or surpass the stringent personnel, training, customer
satisfaction, specialization, and post-sales support requirements set
forth by Cisco. This partnership enables Agilysys to drive growth and
differentiate its business by extending its capabilities to meet the
rising demand for advanced networking solutions and end-to-end Data
Center solutions.
"Cisco is a recognized leader in the fast-growing market for
networking solutions, and we're honored to be recognized as a Cisco
Gold Certified Partner," said John Orr, vice president and general
manager, Agilysys Storage and Networking Solutions. "With this
certification, Agilysys can implement a more complete and enhanced
solution for our customers through selling, delivering and supporting
Cisco solutions."
"We are committed to creating the tools, training and programs
that help drive channel partner profitability through improved
productivity and return- on-invested capital," said Keith Goodwin,
vice president, Worldwide Channel for Cisco. "With specializations
in Advanced Unified Communications, Routing and Switching, Security,
Wireless LAN, and Data Center Storage Networking, Agilysys has secured
the training, skills and knowledge to play a pivotal role in
accelerating the adoption of Cisco technology solutions."
The program delivers state-of-the-art technical and sales training
so that certified partners can increase their ability to deliver
services related to the latest Cisco technologies for maximized
productivity. Cisco Gold Certified partners are recognized and rewarded
for employing some of the industry's best-trained network
technicians who can demonstrate their expertise in planning, designing,
implementing and supporting Cisco network solutions. These teams of
network technicians are audited annually to ensure that they
consistently deliver industry-leading support and maintain the rigorous
Cisco standards for network expertise and support capabilities.
As a Cisco Gold Certified Partner, Agilysys enjoys several
benefits, most notably, access to the latest Cisco customer satisfaction
tool, Partner Access online (PAL). The new PAL tool is based on the same
technology that Cisco uses to monitor and improve its own customer
satisfaction. Other benefits include increased access to the Cisco
technical support teams as well as access to password-protected Websites
with real-time product and training information.
Cisco Gold Certified partners provide 24x7 technical services with
one- hour response time for problem resolution and four-hour on-site
response capabilities. These rigorous support requirements highlight
Agilysys' commitment to supporting its strategic business network
and sustainable business models.
In addition to being a Cisco Gold Certified Partner, Agilysys
operates a Solutions Center in Southern California where it offers end
users the ability to see in operation the entire Cisco Data Center
product portfolio including VFrame Data Center Solutions, as well as
other complementary Cisco technologies, such as Security Unified
Communications and Wireless.
About Agilysys
Agilysys is a leading provider of innovative IT solutions to
corporate and public-sector customers, with special expertise in select
markets, including retail and hospitality. The company uses technology
-- including hardware, software and services -- to help customers
resolve their most complicated IT needs. The company possesses expertise
in enterprise architecture and high availability, infrastructure
optimization, storage and resource management, identity management and
business continuity; and provides industry-specific software, services
and expertise to the retail and hospitality markets. Headquartered in
Boca Raton, Fla., Agilysys operates extensively throughout North
America, with additional sales offices in the United Kingdom and China.
For more information, visit http://www.agilysys.com or call
440/519-8161.
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