A great untapped market: if you want to grow your
business, start by looking beyond the teenage demographic. You may be
surprised by how many new customers you find.
by Popyk, Bob
Over the past few weeks I have felt like a second-class citizen
when it comes to learning to play. I will try to explain how people like
me are slighted in music stores; but first, let me give you my
demographics: I am in my 60s, feel like I'm 40, have some free
time, have a couple of bucks saved up, not a whole lot of bills, kids
who are grown and on their own, and I have a lot of friends who are like
me, looking for fun things to do. We look for interesting/new things to
try, and we find new experiences to share. We go on cruises, try new
hobbies, and play golf. My neighbor Joe doesn't play golf, so he
thought he'd learn to play a musical instrument. He called a few
music stores last year that didn't have teachers available during
the day, and they kind of talked him out of trying to learn to play
because of his age. He settled on garden trains for a hobby instead,
because (as he put it), "you get to go to meetings every week,
share the same enthusiasm, and talk about your hobby." He told me I
should do the same.
Frankly, I thought he gave up a little too easily about learning to
play an instrument, because lately I have been getting the urge to play
something different. I am a keyboard player who always wanted to play
electric bass, so I thought that now would be the time to give it a try.
How hard can it be? I decided I would call a few music stores, pick up a
bass from one that has a teacher I could relate to, use the Peavey amp
from my keyboard, and I would be off and running. Not so easy.
The first music store I called, I asked about lessons in the late
morning or early afternoon. They said, "we only teach after school
when kids can come." Another store I called said, "we
don't have any teachers at our store, but if you come in we will
give you a list of phone numbers of all the ones we work with in the
area."
I tried another store. I asked about Saturday lessons (they had
nothing before 5 P.M. during the week) and the person answering the
phone said "most of our teachers sleep late on Saturdays because
they play out, so you don't want to book anything before noon.
Also, they might have a wedding job on Saturday afternoon and cancel a
lot." I refused to give up, so I called another store. This
gum-chewing adolescent said, "aren't you a little old? ... our
bass and guitar teachers are rockers."
Not being one to quit, I finally settled for an independent music
studio with many teachers, not affiliated with a music store. My friends
at Yamaha (Dennis Webster is a big proponent of recreational music
making) helped me get an electric bass. I thought I was set. I was
excited. I took my first bass lesson yesterday at 4:30. I got there at
4:15 and sat in a small waiting room with several 10 and 11 year old
kids. One mother came over to me and asked if I was an instructor. I
told her I was a student. She said "realllly??" and walked
away. (The kids just pretended I wasn't there).
My teacher was a young man much younger than my youngest daughter.
He asked me what I wanted to accomplish. I told him "I want to play
bass well enough to play with a country group within the next 90 days
... maybe back up Toby Keith." That didn't seem to faze him at
all, and he asked (get this) "what bass players do you know, or
have heard of?." I told him I knew Charlie Mingus, Trigger Alpert,
and Mike Huckabee. He said he hadn't heard of any of them, whereby
I told him to check the paper because the last one is running for
President.
Actually my teacher was a very congenial, talented young man who
taught music in one of the public schools during the day. He seemed to
be able to put up with my sense of humor and he also played incredibly
well. That of course, made me very nervous. I don't want to look
stupid in front of someone 40 years younger than me.
When I got home my buddies asked me how I did. The answer is
"not really well, but I will figure out the mechanics of playing
the bass no matter how long it takes me. I lack dexterity and
coordination and hate having someone much younger kind of talk down to
me." (That's not your first finger, that's your thumb ...
think about it and try it again ... your pointy finger is your first
finger.") Telling my friends of my experience did not make them
want to jump on the bandwagon and learn a musical instrument themselves.
Now, here is where the story takes a little different turn. I ran
into one of my older friends who is an AFM union musician/teacher and
lives about 25 miles away. He says he teaches adults, and instead of a
half hour lesson, he teaches four pupils with different instruments for
two hours in the morning, and gets them playing together. He has his own
book on "How To Play Electric Bass" for adults. He wrote one
for guitar as well. He is trying to find an opening for me. He is not
affiliated with any music store. I told him it was a good thing that he
wasn't, because they wouldn't be able to keep enough
instruments in stock to keep up with the demand of him teaching the
adult market. He even gets a government grant to do adult classes in the
evenings at the local museum. Students can come for free. Have you ever
thought about this market? Do you even care about adults wanting to play
for fun? Us older mature adults are not going away. Our market segment
keeps growing by leaps and bounds.
I live in an area where there is a shopping population of about
250,000. There are a lot of music stores here. And in this radius there
are a lot of older people like myself who would like to play a new
instrument, another instrument, or any kind of instrument. However,
everyone seems to be after the kids, the rockers, and the school band
members. Maybe I just didn't find the right store.
Have you ever thought about classes for adults? Do you have special
lesson sessions during the day with an instrument to rent to see if the
adult likes it? Do you talk about all the medical benefits of learning
to play? Do you mention how learning to play a musical instrument can
sharpen your memory? (I figure once I learn to play all the scales on my
bass, it will be easier to find my keys in the morning).
Once I get started with the other teacher (I may still keep the
same local teacher too because if I do a good job I get a free juice box
after my lesson), I will tell you about it in this column. I will also
help him get more adult students since he has a program for people like
me. Imagine, being able to play with other people like myself, after
just a few lessons! People over the age of 15. Even 50 and 60 year olds.
How cool is that?
We are a great market to go after. And I will learn to play even if
Toby Keith doesn't want me. (It's just root-fifth you know).
Will tell you more of this adventure in this column ... after a few more
lessons.
By the way, if you are not offering the Making Music magazine for
recreational music hobbyists, check it out at MakingMusicMag.com or call
(800) 724-9700 xll0. It's a great way to get hobbyists into your
store.
Bob Popyk is the founder and CEO of Bentley-Hall, Inc., a marketing
firm specializing in creative sales and marketing strategies. His sales
meetings and seminars are presented internationally to major companies
and industries. For more information on Bob or his company, email
rpopyk@aol.com, write to: Bentley-Hall, Inc., 120 Walton Street, Suite
201, Syracuse, NY 13202, or visit his website at www.bentley-hall.com.
COPYRIGHT 2008 Music Trades
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