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Over the past 34 years working in the "lab" industry, I
have interviewed and hired many job applicants. I thought I might share
some of my thoughts and experiences on the hiring process and how to get
the job you want.
Is there a secret method to getting a good job? Yes. Based on my
experience, I would say that there are three key variables to the
successful job application formula--the interview, the interview, and
the interview. And the two primary skills to acquire in order to master
the interview process are: (1) how to get an interview; and (2) how to
conduct yourself during the interview. More often than not, it's
these fundamental skills that successfully transform the job applicant
into the valued employee.
Getting the interview
The most fundamental and critical part of the equation in the
interview process is: No Interview = No Job. It's as simple as
that. Without an interview you're simply not going to get the job.
Therefore, the number one priority has to be to get the interview.
Otherwise, it will make no difference how smart you are or what
qualifications you have. So, what's the standard operating
procedure that you should be following to get your foot in the door? The
primary tool at your disposal is the resume--where it all begins.
Resumes and cover letters
Your resume needs to be well written, focused, and interesting to
read. For each job that I've posted over the last quarter century,
there have usually been over 100 applicants. If the resume doesn't
immediately attract and hold my attention, then I will return to working
on the many samples on the Bunsen burner. Inevitably, I'm going to
move on to the next resume in the pile.
The resume needs to be concise while conveying as much information
as possible without any spelling mistakes. It always amazes me how many
applicants don't take the time to run their resumes through the
Spell Checker. Inevitably, there are errors. Spend time on your resume
or don't expect anyone to spend time reading and considering it.
In assessing a resume, I definitely consider the experience and
length of employment with previous employers. When I see that someone
bas switched jobs every year like a bouncing ball, a red flag goes up
and I set the resume aside. The cost of training is an issue for most
companies these days and we're all seeking individuals who are
interested in becoming long-term employees. Companies are looking for
people we can invest in with the confidence that we're not just
being used as another short-term rung in their career ladder.
While as much as 20 percent of the applications I receive do not
include a cover letter, it should be considered as a key component to
the overall resume package. Your covering letter should be tailored to
the specific job as much as possible. Nearly 80 percent of the covering
letters that I receive come across as form letters. Without the personal
touch, it will neither attract nor hold my attention, and I'm back
to that Bunsen burner.
While a covering letter also needs to be concise by definition, it
should contain more information than "please final my resume
attached." The letter should be personable, polite, positive, and
grammatically correct. As I am a scientist, I tend to walk on the wild
side, so I'll dare to emphasize again that it cannot contain
spelling mistakes. None whatsoever! Enthusiasm is a key element that
should be evident in the covering letter. In fact, that single attribute
that will usually prompt me to consider a resume further. On rare
occasions, it may be enough for me to forgive a dreaded spelling
mistake!
Be sure to include any volunteer work on your resume. Those who
contribute to society will always receive additional attention during an
interview.
At the interview
Once you're at the interview, your priority shifts to selling
yourself. I'm the buyer and it's your task to fulfill the dual
role of service provider and sales person. It's all about how you
present yourself to the interviewer. Ensure that you answer the
questions about what you have and haven't done honestly.
The ubiquitous HR-type question that we've all learned to ask
is, "What are your strengths and weaknesses?" I usually hear a
barrage of strengths, but very few weaknesses. That is clearly an
indication that the interviewees are either being dishonest with me or
with themselves. As a professional, you should know what areas need
further development and growth. I want to hear what you are doing to
improve in those areas. What is your plan? How open are you to grow as
an individual and as a professional in my organization?
Most HR professionals look for positive attitude emanating from the
covering letter/ resume, however, this is especially critical during the
interview. If the key three variables to getting a job are the
interview, the interview, and the interview, then the three key
variables to being successful in the interview are attitude, attitude,
and attitude. With the right attitude, you are capable of tackling
problems and adapting to the ever-changing work environment. With the
right attitude, the weaknesses that you so honestly conveyed will come
across as opportunities to grow, an eagerness to learn, and a
willingness to adapt. Stay positive throughout the interview. And no
matter what, never say anything negative about your previous employer.
Bad mouthing your previous employer is to the interview what spelling
mistakes are to the resume.
Don't be afraid to ask questions during the interview. The
questions asked of the interviewer initiate a two-way dialogue that will
demonstrate your communication skills, intelligence, and that
you've done your homework relating to the company. A lack of
questions conveys an interest in getting a job, not particularly this
job, but any job. That said, avoid questions about overtime policies,
start/stop times, break durations, vacations, and employee benefits. If
the answers to these questions are critical to you, wait until
you've been offered the job before asking them.
Multi-tasking is a critical part of life these days and the typical
lab is certainly no exception. You'll have an advantage over your
competition if you can demonstrate an ability to manage multiple tasks
simultaneously while prioritizing your workload. Demonstrating a
methodical approach to ensuring tasks are completed to schedule and that
risks are avoided will set you apart. The value of your scientific
knowledge and experience increases tenfold when combined with good,
sound project management skills. If you have any experience or formal
training in this area, be sure it is clearly stated on your resume and
that you communicate this strength during the interview. It is one thing
to have leadership skills, but an entirely different thing to manage
projects well.
The working environment in most industries today is team oriented
and employers are looking for smart individuals who can function well in
a team environment. I need to know that you will not be disruptive but
will add to the "chemistry" of the team.
I am always interested in individuals who are passionate about
their profession. I am less inclined to pursue those who view their
profession as "just a job!" Remember, passion is what drives
change in our world. Passionate leaders motivate and inspire their
followers.
To be an effective leader, you need to be passionate about your
profession, your work, and your company. Too often, we scientists mask
our passion, as we tend to be more reserved by nature. Take pride in
your profession!
Practice makes perfect
Along with the ever-changing industrial base in Canada come
opportunities that should be considered by the job hunter. Think beyond
the lab. There are positions in quality departments that did not exist
30 years ago. There are positions in process improvement programs like
Six Sigma in which corporations are investing. I suggest that you look
further into topics such as ISO accreditation and Six Sigma processes.
If you have a creative nature and a science background, there are also
marketing or sales positions that should be explored.
One of the most troubling things I see in today's job market
is the PhD looking for a job. Opportunities to pursue "pure"
research in the Canadian marketplace (outside of academia) are few and
far between. How many times have I heard from individuals who were
turned down because they were over qualified for the job? From my
perspective, the letters "PhD" after a candidate's name
indicates someone who is passionate about chemistry, has tenacity, and
potentially, has solid leadership and communication skills. These are
the attributes they should portray in their resume and covering letter.
The PhDs reading this article might scream, "What about my thesis
that has been my life for the past few years?" Your thesis topic
may or may not be of interest to the potential employer. Let the
interviewer bring it up if he/she is interested.
Be selective about your references, and make sure your references
are reliable. I am often asked the question, "Would you hire the
individual back?" If your references are previous employers, be
sure they have prepared an answer for this question.
The interview is a learning experience and should be seen as such.
You have the opportunity to improve every time you go through the
process. If you are relaxed and enjoying the process, you will come
across as being confident and pleasant to work with.
Finding a job is made easier by remembering the fundamentals. The
candidates with the strong interpersonal skills, integrity, and
persistence will succeed.
COPYRIGHT 2008 Chemical Institute of
Canada Reproduced with permission of the copyright holder. Further reproduction or distribution is prohibited without permission.
Copyright 2008 Gale, Cengage Learning. All rights
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