Suite surrender.
by Schley, Stewart
The seats are great, the drinks flow freely, and somewhere down
below there's a good game going on. For mixing business and
pleasure, sports-arena luxury suites have been a go-to play for
years--and a source of riches for team owners who routinely fetch
$150,000 or more per season for leasing their upscale digs to
corporations and business owners.
But somewhere between the Sarbanes-Oxley Act of 2002 and the
economic downturn of 2008, luxury boxes went into a slump. At some
ballparks, like Seattle's SafeCo Field and Milwaukee's Miller
Park, teams have actually torn down luxury boxes to make room for
cheaper seating.
Closer scrutiny of marketing costs is one culprit. With per-event
ticket prices that can exceed $500, companies have figured out it's
often cheaper to wine-and-dine clients in other ways. Plus, the boom in
luxury-box construction has taken some of the luster out of the
category: Today, nearly everybody knows somebody who knows somebody who
has a luxury box. Finally, changes in federal law have made some big
corporations edgy about accepting freebies from vendors--including
entertainment at sports events.
But the biggest challenge to the enduring value of the sports-arena
luxury boxes is keeping up with the sheer tonnage of events they entail.
At Pepsi Center, for instance, a luxury suite that accommodates 12 seats
puts its tenant in the position of managing ticket distribution for 492
seating opportunities during regular-season Nuggets games alone. Add in
35 Avalanche home games, and that's another 420 tickets to unload.
Factoring in concerts, Colorado Mammoth and Colorado Crush games adds to
the demand on companies that attempt to maximize the value of their
suites by keeping them full of clients and employees.
"You do the math: It can be brain damaging," says Mark
Beese, chief marketing officer for Denver's Holland & Hart LLP
law firm.
To find a comfortable middle ground, Holland & Hart, CH2M Hill
and other Colorado companies are turning to a new approach to
entertaining clients at sports events. Rather than leasing entire luxury
suites themselves, they're sharing access with other companies
through a "fractional" leasing arrangement managed by an
outside firm. The model gives participants dibs on a smaller number of
tickets at a reduced number of games within a managed luxury-suite
environment, where they can hobnob with invitees from fellow
suite-sharers. That way, participants get the benefit of schmoozing in a
casual setting without spending six figures annually.
"Attorneys like to take clients to games. It's a
relationship business," Beese says. "But we don't want to
waste money."
Promoting the concept is a Greenwood Village firm, Sports Shares
Colorado, founded by private equity investor Tyler Tysdal and co-owned
by former Bronco wide receiver Ed McCaffrey. Sports Shares works with
venue owners like Kroenke Sports Enterprises and the Colorado Rockies to
arrange long-term leases on luxury suites it then parcels out to
members. Sports Shares participants get anywhere from 24 to 52 events
per year at annual per-seat prices of $5,000 or more.
The key to success, believes Vice President of Sales Todd
Lindenbaum, isn't just distributing seats at events but assisting
tenants in organizing and managing a soup-to-nuts collective of tasks
relating to client entertainment. Sports Shares does everything from
reminding clients about upcoming games to arranging for last-minute
ticket swaps to pampering guests with a full-time concierge at the
venue.
"Anyone can buy a suite," Lindenbaum says. "But the
bundles are a lot more difficult than they sound."
Lindenbaum worked the fractional-tenant model in Atlanta, where he
started a company that subleased luxury suites. Tysdal, who was formerly
the president of a Denver sports-consulting firm, read about the concept
in a business magazine and enlisted Lindenbaum to help launch Sports
Shares. The company's big-picture goal is to replicate the approach
across dozens of markets--Atlanta has just been added--creating a
one-stop resource for companies that want to get in on luxury-suite
entertainment without committing to a six-figure expense or worrying
about unused tickets getting tossed out.
"At the end of the day it's all about not wasting a
single ticket," Lindenbaum says.
Stewart Schley writes about sports, media and technology from
Englewood. Read this and Schley's past columns on the Web at
cobizmag.com and e-mail him at ss_edit@comcast.net
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