Serving this important consumer.
Agri Marketing • March, 2008 • FOCUS ON: MARKETING TO THE RURAL
LIFESTYLER
MASSEY FERGUSON
by Steve Gorsuch, Director
Livestock, Dairy, & Rural Lifestyle
Duluth, GA
In 2008, Massey Ferguson recognizes the importance of the rural
lifestyle market as core of its continual focus to provide innovative
solutions in farm equipment, service and support to its customers.
The rural lifestyle market is an integral audience in this effort
because it is a continually growing segment of customers who want, and
in many cases, can afford technology, reliability, convenience, comfort
and the service we can provide. The Massey Ferguson brand leverages our
heritage of providing over 160 years of market-driven products, service
and relationships with the emotional allure of the agrarian legacy that
is drawing people to rural living.
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Our effort in marketing to the rural lifestyle audience begins by
creating a unique experience which leads to the products, reinforcing
the joy in the work. We're selling the satisfaction of a job well
done, the feeling of sweat running down your neck, the mental stress
relief that comes after the physical exhaustion of fence building,
mowing pasture or baling hay.
Massey brings our message forward through an integrated campaign
including a strong Internet presence featuring a new micro site,
www.mymasseyferguson.com; print brand advertising in numerous lifestyle
targeted publications; television advertising; local radio advertising;
co-op and dealer support; farm show displays; events and other forms of
local outreach.
Because many rural lifestyle customers have moved from the city and
this is their first experience with rural living, they need assistance
and education. To meet this need, we held specialized training for our
network of 800 U.S. and Canadian dealers this winter to help them
understand these unique customers.
This dealer training also highlighted all aspects of the Massey
Ferguson brand experience touching our customers. It's more than
just selling products, it's bringing a complete package to people
that helps them accomplish their rural-living goals. We want our dealers
to extend the commitment we're making to this market and instill
confidence that Massey Ferguson will always be there to serve our
customers' needs.
NATIONWIDE AGRIBUSINESS
by Craig Thomson
VP, Sls & Marketing
Des Moines, IA
Nationwide Agribusiness with its affiliates, Allied Insurance and
Nationwide, insure more farms in the U.S. than any other insurer. Our
goal is to stay in front of new risks and provide innovative protection
farmers need in an industry experiencing rapid change.
Late in 2005, as part of continuous research to monitor ag trends,
we found data revealing a proliferation of small farms and people moving
to rural acreages. Additional research showed that many of these people
were new to rural living and potentially unaware of the unique
liabilities surrounding farm ponds, outbuildings, livestock, and farm
equipment, among many others.
Nationwide Agribusiness offers a product tailored to small farms
and people who choose a rural lifestyle: CountryChoice. It is not an
expanded homeowner policy as some insurers offer, but an insurance
product developed with the company's extensive knowledge of and
experience with small farm risks.
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The rural lifestyle market demographic is extremely diverse, and
finding ways to identify and communicate with this market proved
challenging. During 2007, Nationwide Agribusiness collaborated with the
newly launched Country Living Association, as well as with our Farm
Bureau partners actively reaching out to this market in several states.
We provide valuable insurance information in the "Ask An
Expert" area of Country Living Association's Web site, and
place articles as well as advertisements in Farm Bureau member
publications that reach this market.
We advertised in Living the Country Life throughout 2007 with a
full page ad that corresponded to an adjacent one-column safety message
that was tied to the editorial focus of each issue. In Rural Life, the
advertising message and visuals mirrored other ads targeted to this
market to gain additional reach and frequency.
Nationwide Agribusiness achieved good visibility in this emerging
market and watched our farm division grow in 2007, but we continue to be
challenged on how to identify this widely diverse group as well as how
best to reach them.
PBI GORDON CORP.
by Michele McCawley
Consumer Products Mktg Mgr
Kansas City, MO
Like many agri-marketers, I await the arrival of spring as a
business scorecard, hoping for strong sales and favorable weather. But
spring isn't just about business. It also summons up memories of
the springs I experienced as a girl on our 20 acre Missouri
"mini-farm"--new baby chicks, blossoming apple trees, hunting
for morels in the woods.
It is that same pastoral vision that influences today's hobby
farmer. The average family has lived in the country just seven years and
owns less than 20 acres, sometimes as few as three.
They have moved for many reasons: a better life for their children,
privacy and pursuit of the hobbies they love. However, when these
passions meet the reality of bull thistle, coddling moths and pondscum
many newer rural property owners become deeply frustrated. That's
where we can help.
PBI/Gordon Corporation is a 60-year-old chemical manufacturer based
in Kansas City, MO. Despite our farm chemical beginnings, we are best
known for our turf and ornamental products and we grew less involved in
agriculture as that line developed. Yet we maintained a farm and garden
line specializing in smaller, more convenient quart, gallon and 2.5
gallon packaging with consumer-friendly labels. In the 21st century,
this line, known simply as Gordon's, has bloomed.
Gordon's makes several herbicides including Trimec Lawn Weed
Killer and Pronto Big N' Tuf. We also manufacture insecticides,
fertilizers and PondMaster pond products.
Distribution is primarily direct to retail, an arrangement that has
allowed our partnerships to flourish.
In fact, PBI/Gordon claims the title of "oldest vendor"
at Tractor Supply Company and sells to every major farm and ranch chain
in the U.S. It is not that we have just discovered this
consumer--we've served them for several decades. When we develop
products we spend time talking with retailers and store customers to
develop niche products based on a particular need.
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As this market has grown, we have taken steps to make sure our
brand stays relevant. We have put more emphasis on formal research and
are constantly seeking new ways to improve the products, packaging and
labels. We are a sponsor of the Country Living Association and advertise
in "hobby farm-type" magazines. In the future, our plans
include expanded print and broadcast media aimed at the rural lifestyle
market.
GALLAGHER USA
by Erwin Quinn, Pres
North Kansas City, MO
Many people who enjoy the rural lifestyle need fencing options that
keep their valuable livestock and feed supplies safely contained as well
as deter predators. Gallagher Animal Management Systems offers several
power fencing options that accomplish both, a proven alternative to such
traditional choices as barbed or woven wire and post-and-rail
construction.
Gallagher fencing is distributed through the efforts of over 3,200
local tack shops, feed stores and farm supply retailers throughout the
U.S. Backing up those retailers is a well-trained field staff of 26
territory managers strategically located around the country. They work
in tandem with our dealer network and directly with end users to make
sure our customer's are well served and satisfied with their
purchases.
Gallagher serves many business, agricultural and recreational
markets with our products but the rural lifestyle market is our fastest
growing segment. We've found people in rural communities are
extremely safety conscious and demand top quality products. Their busy
schedules mean they don't have a lot of time for maintenance so
performance and reliability tend to be extremely important to them when
they make their buying decisions. We've designed and engineered our
power fence products to meet those requirements.
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A major advantage of the engineering we've put into our power
fences is ease of construction. Building one usually doesn't
require the added expense of hiring a contractor. It can be a family
project requiring just a few hours for short lengths and longer fencing
runs are often just a weekend project.
We use two highly effective communication methods to reach our
market. First is a series of print ads placed with magazines that serve
the rural lifestyle. It's an effective way to reach our customers
where they live and build a brand image that they trust and appreciate.
The second communication method, and the best way to communicate
the advantages of Gallagher Fences, is through hands-on demonstrations.
Our territory managers, highly-qualified experts with years of practical
experience, spend a great deal of time hosting field days and fencing
demonstrations, showing people how easy it is to build a power fence and
explaining the best options for each individual application.
Editor's note: We invited representatives of leading
organizations who have archived high levels of success in the rural
lifestyle market to share their thoughts about this important market
segment.
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