Second, to help build the positive superior-subordinate
interactions that may result from leader consideration, managers should
strive for employee involvement. The employees actually performing the
work have a lot of insight into organizational activities. It is
important to get input from subordinates in order to make effective
decisions. Employees feel that they are part of the organization when
they are involved in making decisions that guide the future of the
organization (Dastmalchian and Javidan, 1998). It is also important to
foster good two-way communication. Managers should talk face-to-face
with employees and establish a comfortable rapport, encourage the
employees to offer input, and consider carefully what is said (Kane,
1996). Employees become more loyal when communication processes keep
them informed about what is happening in the company (Heffner and
Rentsch, 2001). It is important for managers to respond to every issue
and answer every question whether by an explanation or by some type of
action.
Lastly, managers should inspire workers by sharing a vision of some
future desired state for the organization. It is important for managers
to articulate and help employees imagine their idea. A vision helps to
create meaning for the employee and often attracts people to its pursuit
because it is challenging and it is important.
In conclusion, the findings suggest that organizations may benefit
from employing interventions aimed at reducing perceived role stress and
developing interpersonal factors. Leader behavior may be a key to
developing intrinsic reward systems that focus on personal importance
and integrate the individual and organizational goals, thus leading to
OC.
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