Artistry Essentials lacks a real reason for
being.
by Grayson, Suzanne
REMEMBER THE GRAYSON maxim, "without a positive reason for
success, failure is inevitable?" Well, the only way Artistry
Essentials will be successful is if it is the only brand in the beauty
rep's bag! Surely it will not be because of anything unique about
the products, or the advertising that does nothing to get the juices
going.
More Missed Opportunities
Artistry Essentials is a new/restaged skincare and cosmetic line
which could have been introduced 20 or more years ago. It has emerged
out of a time warp, as if the technology and competition in the skin
care category hadn't created truly outstanding products coupled
with brilliant positionings.
[ILLUSTRATION OMITTED]
First, a little background. Artistry is a long-established brand
name in the Quixtar (formerly Amway) stable of skin care and cosmetic
products. It has been a virtually invisible (non-advertised),
direct-sell brand. According to the website, Artistry is the only
direct-sell brand in the prestige category, with over $1 billion in
annual sales. We assumed that the figure represents retail sales.
Obviously, it's not so invisible to its distributors. But we
question the "prestige" classification with the new Hydrating
Lotion selling for $19.50 for 2.54 ounces ($7.68 per ounce). However,
that may be the secret to its success. Tell your distributors and
consumers that you are a prestige line, yet price it at low mass and you
get lots of value-added. Artistry does have a Time Defiance Lifting
Serum at $94.50 which, the company is happy to tell you, compares to
Estee Lauder's ReNutrive Lift Serum ($175). Other higher-priced
products also compare to Lancome. Just being a little picky-picky.
TheBrandAudit score of 53.22 for the new line is the lowest score
ever published. So what we have here is a restage of this line with a
first-time consumer ad (that we can recall) for the new Artistry
Essentials line. Here is the positioning: "... the first and only
care and colour solutions that blend smart skin thinking with a
simplified point of view. Designed to work together, everything from
cleanser to concealer is created for maximum effectiveness--but minimum
complication."
Is that a reason for a new line of 15 or so products based
upon--now hear this--cleansing, toning and hydrating or balancing,
depending upon skin type? Where have they been? More background. You can
appreciate how they came up with the simple approach. Consumers are
time-stressed and magazines like Simple have touched a very responsive
chord. But please, bring something new to the table!
This new line is brought to your attention, not because it earned
that astonishing low score, but because it goes against every rule of
successful marketing. First, (as our readers have heard for years) lines
are built around successful star products. If you don't have a
star, make one. Second, consumers are a visual lot. If you say
"simple," show simple--not five products. What's simple
about that? Another maxim, "consumers do not buy concepts, they buy
products and product benefits."
Nothing in theAdAudit analysis has news, targeting, significance or
"permission-to-believe," producing an equally poor 61.04
score. In fact, while, the individual products may have something going
for them, you would never know it from the advertising. Also, without a
visual that incorporates a "face," it is difficult to connect
with the target market to establish a presence with the consumer most
likely to find the concept to have appeal. No need for the product shots
to be so huge. But if they were smaller, perhaps Lancome users
wouldn't notice the "rose" connection. So the real
benefit of the advertising may be the ability for additional exposure to
sell products online, and to recruit for their wholesalers and
representatives--always a plus for direct sellers. What a waste,
especially in view of the direct competition the ad faced in that
January issue of Allure. See the competition segment of the chart!
Nothing to worry about for the rest of the industry. Whew!
THEBRANDAUDIT IS A GRAYSON ASSOCIATES PROPRIETARY NEW MARKETING
TECHNIQUE TO DETERMINE THE SUCCESS POTENTIAL OF A NEW PRODUCT CONCEPT OR
EXECUTION, PRIOR TO LAUNCH, OR, FOR AN EXISTING SLUGGISH PRODUCT OR
LINE, IT WILL ANALYZE ITS STRENGTHS AND WEAKNESSES, AGAINST KEY
COMPETITION. THE AUDIT SCORE IS BASED UPON GRAYSON ASSOCIATES' 29
"KEYS-TO-SUCCESS" CRITERIA FOR THE KEY MARKETING CATEGORIES OF
PRODUCT, POSITIONING, CONSUMER APPEAL, COMPETITION AND MARKETING
POTENTIAL. A SCORE LESS THAN 80 (OUT OF 100) MEANS TROUBLE IN THE
MARKETPLACE. THEBRANDAUDIT WILL APPEAR BI-MONTHLY. CONTACT: SUZANNE
@GRAYSONASSOCIATES.COM.
SUZANNE GRAYSON
GRAYSON ASSOCIATES
TheBrandAudit
Category Score % Achieved
Product 11.90 59.50
Positioning 11.93 53.00
Consumer Appeal 11.70 58.50
Competition 3.00 20.00
Marketing Potential 14.69 65.30
Total: 53.22 Start over
TheAdAudit
Category Score % Achieved
Headline 13.01 52.05
Visual Impact 21.12 76.80
Copy 15.61 62.45
Consumer Appeal 11.30 50.20
Total: 61.04 Start over
Copyright: Grayson Associates, 2008
COPYRIGHT 2008 Rodman Publications,
Inc. Reproduced with permission of the copyright holder. Further reproduction or distribution is prohibited without permission.
Copyright 2008 Gale, Cengage Learning. All rights
reserved. Gale Group is a Thomson Corporation Company.
NOTE: All illustrations and photos have been removed from this article.