WHO KNEW that cleaning a toilet or kitchen counter could be a
lifestyle choice? Swayed by companies such as Simple Green, Method and
Seventh Generation, consumers are turning away from traditional cleaning
formulas in favor of ones that are touted as being safer for human use
and better for the environment. In fact, according to SPINS, a market
research firm, sales of natural household cleaners and supplies jumped
26% for the 12 months ended January 2008.
"Consumers are looking for a better health story,"
explained Cara Morrison, founder of Cogitamus Inc., a market research
company. She noted that more consumers are concerned about the presence
of traditional cleaners in the home and a potential link to asthma in
children.
"Consumers are making cleaning a lifestyle choice instead of a
chore," Ms. Morrison told HAPPI. "They recognize that cleaning
is part of a healthy lifestyle. It's right up there with brushing
your teeth and exercising."
The success of these smaller players has convinced multinationals
to expand their green offerings throughout the household cleaning
segment. Better products at better price points are helping to drive
demand for green cleaners--demand that has leaders in the category
seeing green as well.
While the overall market may be flat, Method and Seventh Generation
continue to post big gains. For example, according to Ms. Morrison,
Method's sales surged more than 32% last year, while Seventh
Generation's sales growth was even more spectacular--jumping 123%
last year.
"Originally, consumers were skeptical about green cleaners,
but all that is changing as product performance has improved,"
explained Ms. Morrison, who recently completed a study of the U.S.
household cleaning category. The report, now available from Packaged
Facts, found that U.S. sales of household cleaners rose just 1% in 2007
to $7.3 billion (retail).
Function First
But before companies start going green in a big way, Adrian Atterby
of Euromonitor International warned that a product launch from the major
players has to initially focus on the new benefits it brings to
consumers in terms of its key functions.
"If they were to focus solely on green straight away it could
prevent consumers from sampling the new products," he told HAPPI.
For example, when 2X concentrated laundry products were first
launched in the UK, advertising focused on informing the consumer about
the relative strength of the products compared to conventional liquids.
"It is only now, six to nine months after launch, that
advertising is focusing on the environmental benefits on the
products," he explained. "Acceptance of the green trend is
developing rapidly, however, and it is likely we'll see an
increased focus on 'eco friendly' within marketing messages in
the coming future."
[ILLUSTRATION OMITTED]
Indeed, some consumers remain skeptical that a truly green cleaner
can tackle really tough jobs such as cleaning the bathroom. But Method
is out to change all that with the launch of Lil' Bowl Blue toilet
bowl cleaner and Le Scrub bathroom cleaner. Phosphate-free Lil'
Bowl Blue contains lactic acid to deep dean, deodorize and decalcify
porcelain, while Le Scrub contains finely-milled marble that removes
scum, grime and hard water stains from bathroom surfaces.
According to Method spokesperson Katie Molinari, the marble
"is an effective way to remove tough stains using a natural
ingredient."
But Method co-founders Eric Ryan and Adam Lowry aren't content
to have their products under a consumer's kitchen sink--they want
to be on her bookshelf too. This spring, the duo published Squeaky
Green, the Method guide to detoxing your home.
"Our objective is to educate readers on how to create a
healthy home," explained Ms. Molinari.
The light-hearted tome takes some serious shots at conventional
cleaning products. For example, according to the authors
"traditional cleaning products contain chemicals that can be found
in the bloodstreams of newborn babies. Many of those chemicals have been
connected to all sorts of health-related problems."
Also this spring, Method is relaunching its O-Mop floor care kit in
packaging that is made almost entirely from bamboo and recycled
newspaper. But Method is much more than a home care company. This month,
Method will roll out a four-item line for infants called Method Baby. It
includes lotion, diaper cream, hair and body wash, and bubble bath. In
addition, Method is introducing a body care collection that includes
body wash, body bar and hand wash. All formulas are said to be 95-99%
natural and are paraben- and EDTA-free.
Where the Growth Is
While Method is seeking its fortune in the personal care sector,
opportunities remain in the household cleaning segment as well, say
industry observers. Although sales of wipes and scouring pads rose just
2% in 2007, according to her estimates, Ms. Morrison insisted that the
category has plenty of room to grow.
"Wipes are exciting because there's a huge opportunity
for marketers to go green," she explained. "To sustain growth
companies must find a new angle."
One way to accomplish that would be to create wipes based on
recycled material. As Ms. Morrison noted, marketers wouldn't even
need to change the formula.
"The biggest opportunities in the household cleaning segment
are in all-purpose wipes and floor cleaners," agreed David Cohen,
vice president of household, Church & Dwight. "Both categories
are recording double-digit gains and there is a lot of new product
activity in both of these areas."
Marketers big and small are rushing to join the green movement, and
Sunshine Makers Inc., better known as Simple Green, has been waiting for
them, insists Denise Dochnahl, marketing specialist for the company. She
noted that company founder Paul FaBrizio and his son, Bruce, developed
the original, nontoxic formula to remove tannic acid in coffee roasters
35 years ago. Today, Simple Green offers a wide array of
environmentally-friendly products for the household and industrial and
institutional markets.
"We've been throwing a green party for 35 years and now
the guests are showing up," laughed Ms. Dochnahl. "We've
glad that consumers are conscious of the green movement."
Next month, the company will introduce a new cleaner designed for
all-terrain vehicles and similar "extreme sport" vehicles. The
yet-to-be-named product is similar to the company's Extreme Simple
Green Aircraft and Precision Cleaner.
Church & Dwight Reworks Lines
As some companies go green, Church & Dwight has turned
yellow--reworking several brands to leverage the success of its Arm
& Hammer brand. In recent months, the company has rolled out new
branding and packaging for its Clean Shower and Scrub Free under the Arm
& Hammer masterbrand. According to company executives, the move will
grow the franchise because of high purchase intent among A&H
loyalists. In fact, according to Church & Dwight research, purchase
intent jumped 19% using the masterbrand strategy. Furthermore, shoppers
could locate products more than two times faster using the masterbrand
strategy.
This month, Church & Dwight is rolling out an improved version
of Kaboom Scrub Free, a continuous toilet cleaning system. The in-tank
cleaning system is easier to attach and refill, while still delivering
three months of cleaning from a single product. In consumer tests, 85%
of consumers said the product met or exceeded their expectations and 75%
expected to purchase a new starter system after one year of use.
What's Ahead
Today, marketers are reworking their formulas to make them greener,
but Mr. Atterby predicted that the next phase in the environmental
evolution will be devoted to packaging, which is generally plastic, and
therefore not very environmentally friendly.
"Method, for instance, has recently produced its first
cleaning bottle made out of 100% post-consumer recycled (PCR) plastic in
the UK and all new bottles produced in the UK will be manufactured from
100% PCR," he said. "They are also looking at manufacturing
wipes from bamboo as it is a more sustainable material."
One thing's for sure, however--going green isn't going
away. As Ms. Morrison noted, the tipping point has already occurred and
large companies have some serious decisions to make.
"Is there room for large companies that already have SKUs to
put out a green line?" she asked. "They have some hard
thinking to do and may have to cut back on some of their
offerings."
Looking ahead, Ms. Morrison predicted that more companies and
consumers will be taking a hard look at the role that fragrance plays in
their household cleaning formulas.
"The big guys are still obsessed with scent--they think
it's an important indicator of clean," she noted. "But is
the consumer really falling for that? Sensory experiences have been
popular for years, but they may take a back seat to health issues, which
is why Seventh Generation is always trying to take fragrance out of its
products."
Fragrance isn't the only attribute that's drawing the
attention of marketers and consumers alike. Ms. Morrison noted that,
according to ProductScan data, in 2003 there were 27 new household
cleaning products touted for their biodegradability; by 2007, that
number had reached 59. Similarly, the number of new products available
in refill format jumped from six in 2003 to 23 in 2007.
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