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Culver adopts Buddy System, launches "Culverization".

Ice Cream Reporter • April 20, 2008 •
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The Buddy System, maker of polystyrene cone holders, has announced that Culver's Butter Burgers and Frozen Custard will begin using its products for its frozen custard dessert treats. Buddy System company president Robert C. Sotile noted, "Culver's is a leading restaurant chain in the heart of the nation's dairyland, and for years they have taken great pride in two things, quality and cleanliness. By adopting the Buddy System for all frozen treats served in cones, Culver's has bestowed one of the strongest endorsements from a trusted and valued icon in the restaurant industry."

Headquartered in Prairie du Sac, WI, Culver's has 360 locations stretching from Ohio to Texas. The chain was named "Top Burger Restaurant of 2007" in a poll by Restaurants and Institutions Magazine. It is the latest prominent chain to begin using the Buddy System cone holders. Among the chains already using the product are Dairy Queen, with about 6,000 units in the United States and abroad featuring the cone holders; Carvel, with about 650 locations using the holders; and some 450 Rita's Italian Ice stores.

The Buddy System notes that its cone holders promote good clean fun without the transfer of germs from dirty hands or airborne sources. The holder is a single-piece sheath that is manufactured in four different shapes and sizes to fit almost any ice cream cone. The kid-friendly product also features a lip with a reservoir that catches drips from melting ice cream. Cone Buddies are 100% recyclable. Patented in 1998, the Buddy System was invented in Rochester, NY, where it maintains its headquarters and manufacturing plant.

In addition to the many advantages to customers, the Buddy System helps retailers keep their stores clean and "less sticky" according to company literature. Buddy System reports that more than 30 million ice cream cones were served in 13 countries using the cone holders in 2007.

In addition to the introduction of the Buddy System in its restaurants, Culver has also announced a new marketing campaign it refers to as "Culverization." According to Culver's President and Chief Operating Officer Phil Keiser, "Culverization means truly treating everyone like an honored guest. Our goal is for you to walk out of Culver's feeling better about yourself and your day. Once you've been Culverized, you'll know what I mean."

The chain notes that it has been "unofficially been Culverizing guests for 24 years by providing fresh, delicious food, fantastic service and genuinely warm smiles." Now it will make those activities official through the introduction of "Culverisms," described as "humorous sayings that embody the Culver's way of life."

These sayings can be found and shared on Culver's redesigned Web site. Through www.getculverized.com guests can spread the goodness by sending Culverism eCards. In addition, they can also join the Culver's eClub for the latest Culver's news, special offers and "other fun stuff." Further down the road the site will allow visitors to spread the movement by coining their own Culverisms and sharing them online.

The company reports that the "Culverization" movement will expand to include guerilla and PR strategies such as street teams helping to fuel the Culverization movement as well as special promotions in select markets throughout the year. The movement is also supported by a new integrated marketing campaign, including TV, radio, outdoor, POS and online.


COPYRIGHT 2008 Ice Cream Reporter Reproduced with permission of the copyright holder. Further reproduction or distribution is prohibited without permission.
Copyright 2008 Gale, Cengage Learning. All rights reserved. Gale Group is a Thomson Corporation Company.
NOTE: All illustrations and photos have been removed from this article.


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