Choosing brands: fresh produce versus other
products.
by Jin, Yanhong H.^Zilberman, David^Heiman, Amir
The inequalities in (6) provide basic hypotheses for our empirical
analysis, but these hypotheses are not complete. If the quality effects
dominate the prestige and design effects for all product categories,
then the extra value of brands in electronics is the highest, and vice
versa. However, the shares of the effects of these three dimensions in
the overall brand values may significantly vary among the four product
categories, which limits our ability to have complete hypotheses about
the ranking of the perceived brand value among the products.
Furthermore, fresh produce faces a greater uncertainty in the production
process that makes it harder to maintain a standard of quality and
design. A possible inconsistent quality of a brand will reduce the
likelihood of repeated purchases, generate adverse images (word of
mouth), and undermine the investment in brands (Heiman and Goldschmidt
2004). This process uncertainty will unavoidably challenge brands of
fresh produce. Nevertheless, our analysis suggests that, relative to the
base generic value, consumers have the lowest WTP for brands of fresh
produce, followed by brands of packaged foods, and they have the highest
WTP for brands of clothing and electronics.
Our analysis compares the WTP for brands across broad product
categories, but each of these categories includes different products,
and there is variation in WTP within a category. For example,
refrigerators and toaster ovens are both electronics, but it is likely
that brand premiums for refrigerators are higher because they generally
last longer and represent a larger investment. Similarly, there are
likely to be different brand premiums for different types of food
products and different food categories (organic versus nonorganic).
Because organic foods are credence goods, where quality depends on
unobserved farmer behavior, and hence greater uncertainty, having brands
may be more valuable. Some value of brands may be reduced with the
introduction of organic certification programs, but in this case, the
brand of the certifying agency acts as a brand in and of itself. Another
issue for food items is geographic identification. In many cases,
products differ by regions, and as a result there is growing usage of
regional designated products (Champagne, Burgundy, and Napa Valley
wines; Washington apples; etc.). However, within each region, there may
still exist WTP for a brand (Sunkist versus a more generic Florida
orange brand). In some cases, regional indicators may substitute for a
brand. In our analysis, we elicit only consumer responses for brands in
packaged food and fresh produce as broad food categories along with
clothing and electronics. Future research should investigate WTP for
brands within subcategories such as organics and the extent to which
regional identification substitutes for brands.
Individuals with different socioeconomic backgrounds may have
different attitudes toward brands. Retailers and brand managers may
utilize sociodemographic information to create market segmentation
(Gupta and Chintagunta 1994), choose retail locations (Ghosh and
McLafferty 1987), forecast brand choices (Allenby and Rossi 1991; Chiang
1991; Kalyanam and Putler 1997; and Ainslie and Rossi 1998), etc.
Individuals' WTP for brands is likely to be related to
informational gain that brands provide. As a source of information,
brands will be substitutes to time and skills in the product quality
assessment. They will provide extra informational value to (a) those
lacking education, skills, experience, or product knowledge to detect
quality and (b) those whose time is constrained or too valuable to
intensively engage in pre-purchase product quality assessments. Zeithaml
(1988) shows that women whose time constraint is more binding relied on
brands when purchasing orange juice. Individuals with higher income have
higher opportunity cost of search time, which leads them to have higher
WTP for brands. Individuals who have sufficient status may not gain as
much prestige from a brand as individuals without that status. Brands
may be more valuable as status symbols to less educated individuals, as
Fussell (1983) suggests for clothing.
Data
We conducted a survey on consumers' perception toward brands
at one HEB store, two Albertson stores, one Wal-Mart Supercenter, and
one local grocery store in College Station and Bryan, Texas, in fall
2006. We did not have permission to conduct a survey in other stores,
including one Albertson store, three Kroger stores, and one HEB store in
the study area. A total of 302 usable observations were collected among
305 in-person surveys conducted. As shown in table 1, the usable sample
well represents the population of the study area based on the
demographic information, including gender, age, race, household size,
education, and income. Of the usable sample, 55 % are females compared
with 48% of the population in College Station and 53% in Bryan. The
average household size in the usable sample is 2.43 versus 2.25 for
College Station and 2.49 for Bryan. The race distribution of the usable
sample is similar to the population. Obviously, the sample is affected
by who collected the data and where the collection was done. Because the
data were collected by a Chinese-Canadian student in a college town, the
percentage of Asian respondents is higher than otherwise. Similarly, the
percentage with college education is higher than the U.S. Census Bureau
data for the overall population because the Census Bureau does not
account for students.
Respondents were asked to report their brand preference of four
products (electronics, clothing, packaged food, and fresh fruits and
vegetables), including the brand preference ranking from zero (do not
buy brands at all) to 10 (always buy brands), and the choice of the WTP
range as well as the best point estimate of WTP.
Individuals with a brand preference ranking of 8, 9, or 10 are
considered to have a strong brand preference, and a WTP greater than
zero is called positive WTP. Table 2 shows that (a) more than half
exhibit strong brand preference for electronics but much fewer for food
(less than 30%); (b) almost all respondents are willing to pay more for
brands in the electronics product category (97%) but fewer for fresh
produce (78%); (c) among people with strong brand preference in the
associated product category, the average WTP of fresh produce and
clothing is higher than that for electronics and packaged food; and (d)
among people who are willing to pay more for brands, the average
additional WTP for durable goods (electronics and clothing) is about
32%, while the average for food products is 26%. Furthermore, table 2
also shows some patterns of brand preference and WTP for brands in four
product categories. For example, about 70% of respondents have a
positive WTP for brand products and 7% of respondents state a strong
brand preference toward all of the four categories. The WTP for brands
of fresh produce is almost as high as in electronics and clothing among
those who have a positive WTP for brands in all four of these product
categories.
We asked respondents to choose the closest range of WTP for brands
among six intervals (0-20%, 20-40%, 40-60%, 60-80%, 80-100%, and at
least 100%). Based on their choices of WTP ranges, we estimate the
empirical probability density function of the underlying WTP for brand
products relative to generic ones using the maximum entropy density
method. Adopting the methodology of Wu and Perloff (2007), we use a
flexible functional form that nests many commonly used distributions,
(7) f([W.sup.*.sub.ik]) = exp (-[M.summation over (m=0)]
[[lambda].sub.m] [([W.sup.*.sub.ik]).sup.m])
where [W.sup.*.sub.ik] is the underlying WTP of consumer i for
brands of product category k that is unobservable to researchers,
[[lambda].sub.m]'s are parameters to be estimated, and m = 0, 1,
..., M are polynomial orders. As figure 1 shows, the estimated density
function based on the interval frequencies matches well with the
histogram based on the perceived WTP ranges for each product category.
Furthermore, the Pearson's [chi square] test for each product
category also suggests a good fit. Based on the estimated density of
WTP, we are able to conduct statistical tests on the mean difference of
WTP between products (see table 3). The results indicate the highest WTP
for brands of electronics, a substantial WTP for brands of clothing,
followed by packaged food, and the lowest in fresh produce. However, the
mean difference of WTP for food brands is not statistically significant.
[FIGURE 1 OMITTED]
We have not found empirical evidence of WTP for brands in the
literature. To assess our results, we compare prices at one of the
stores we surveyed, a Wal-Mart Supercenter, in Bryan, Texas. A typical
example for electronics is the digital camera where the price of a
Cannon Powershot with 6MP is over 50% more than similar products of
other brands. We picked jeans as a typical case for clothing--the price
of men's Levi-Strauss signature regular-fit is about 30% more than
other brands. Regarding food items, Del Monte's fruit cans are 10%
more than Dole's and 25% more than Great Value's,
Wal-Mart's private label. Minute Maid's 1-gallon orange juice
(pulp free) is 25% more than Tropicana's and 42% more than Great
Value's. These antecedent evidences suggest that the stated WTP in
the survey are comparable with actual brand premiums.
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