Imperfect competition and quality
signalling.
by Daughety, Andrew F.^Reinganum, Jennifer F.
Second, one could posit that quality is a firm-wide attribute and
that firms produce other products that benefit from high quality. This
is the approach taken by Daughety and Reinganum (2005), who suggest
that, for example, a technology could be used to produce both branded
therapeutic drugs and generic multivitamins which are sold in bulk to
private-label distributors. A "better" technology would
improve safety when used to produce therapeutic drugs, and would yield
higher output when used to produce generic multivitamins. In this case,
although high quality is disadvantageous in the market for the product
with the safety attribute, it can still be advantageous for the firm
overall.
Third, the model we are exploring might concern a new product whose
quality is initially uncertain but will eventually become common
knowledge. Thus, one can view this model as pertaining to an
"introductory period," and augment the model with a
"long-run" period in which quality is common knowledge. This
introductory period need not be very brief, if consumers buy relatively
infrequently, arrive sequentially, and do not observe past prices; this
is the approach used by Bagwell and Riordan (1991) to explain the
phenomenon of high and declining prices over a product's life
cycle. Although high quality is disadvantageous in the introductory
period, it is advantageous in the long run.
Fourth, one could view this model as part of a stationary
equilibrium, in which firms draw their technologies (or labor forces)
anew each period. There is a common basic observable quality level
(which is reflected in the demand curve through, for example, the
maximum willingness to pay, [alpha]). In addition, there is a random
(uncontrollable) shock each period, which affects both quality and
costs. Thus, in each period, each firm has a chance [lambda] of being an
H-type firm and a chance 1 - [lambda] of being an L-type firm. By
Proposition 4, in high-value markets with a sufficiently high proportion
of H-type firms, both H-type firms and L-type firms make higher profits
with this stochastic technology with private information about quality
as compared to the profits that would arise if all firms were known to
have low quality. Thus, the firms enjoy a collective benefit from this
stochastic technology (though a firm that draws an H-type technology in
a given period suffers a temporary disadvantage). Even though there
might be an individual temptation to invest in R&D (or relocate) to
lower one's own frequency of being the H-type, if this kind of
investment (or its consequence) is detectable by rivals, then it might
be deterred by the anticipation that rival firms would follow suit and
all firms would end up (worse off) in the equilibrium with known low
quality.
As mentioned above, our analysis takes the number of firms as
given. If the firm is a multiproduct firm, or if entry is limited by
rent-generating attributes such as "know-how" or patented
technologies, then the number of firms operating in this particular
industry is not determined by a free-entry condition, and may be taken
as exogenous. Alternatively, suppose that firms can enter upon payment
of an entry cost, denoted F, before learning the quality of their
product. If all firms in the industry obtain positive operating profits
regardless of their realized types and their perceived types (as is
ensured by Assumptions 1 and 2), then the ex post distribution of firms
will still be anticipated to involve a fraction [lambda] of H-type firms
and a fraction 1 - [lambda] of L-type firms. Ignoring entry costs, ex
ante expected profits are given by [lambda][[PI].sub.H]([alpha], [beta],
[gamma], [delta], [lambda], k, n) + (1 - [lambda])[[PI].sub.L]([alpha],
[beta], [gamma], [delta], [lambda], 0, n), where all of the parameters
on which the equilibrium profits depend are indicated. One question is
whether the number of firms can be determined in equilibrium, and still
be consistent with Assumptions 1 and 2. To see that it can, we suggest a
three-step procedure (this admittedly awkward argument is necessitated
by the complex dependence of the equilibrium profits on the various
parameters). The steps are: (i) choose a target industry size [??].
Recall that for high-demand markets (that is, for sufficiently high
values of [alpha]), both [[PI].sub.H]([alpha], [beta], [gamma], [delta],
[lambda], k, n) and [[PI].sub.L]([alpha], [beta], [gamma], [delta],
[lambda], 0, n) are decreasing in n; (ii) choose a value of [lambda] in
(0, 1), values of([alpha], [beta], [gamma], [delta]) that are consistent
with Assumptions 1 and 2 (for n in a neighborhood of [??]) and involve
[alpha] sufficiently large to obtain interim profits decreasing in n for
both firm types (for n in a neighborhood of [??]), (19) and a value of k
< [delta]; and (iii) let the fixed cost of entry be F [equivalent to]
[lambda][[PI].sub.H]([alpha], [beta], [gamma], [delta], [lambda], k,
[??]) + (1 - [lambda])[[PI].sub.L]([alpha], [beta], [gamma], [delta],
[lambda], 0, [??]). Then [??] is an equilibrium with unrestricted entry.
Each firm that enters obtains zero expected profits (net of the entry
cost), which is the same as it would earn by not entering; moreover, no
additional firm would want to enter because ex ante expected profits are
decreasing in n (by construction).
4. Applications to tort reform and professional licensing
In this section, we use the model to address two issues. First, we
show that the result concerning an increase in the loss [delta] may mean
that recent proposals for tort reform may increase (not decrease) the
number of consumers harmed and thus the number of lawsuits. Second, we
argue that professional licensing regulations that serve to lower the
loss due to low quality, [delta], may provide an additional benefit to
consumers by increasing competition, thereby reducing both prices.
Tort reform. The foregoing model suggests that tort reforms
currently being suggested, such as "capping" (limiting)
damages awards or setting higher evidentiary standards for plaintiffs to
win cases, may perversely help low-quality firms, possibly at the
expense of high-quality producers. To see this, consider the following
direct extension of our model. In what follows, we assume that damages
are verifiable, but that (as has developed in the law), tort law
preempts warranty when dealing with harm (see Daughety and Reinganum,
1995). We therefore model the consumer loss, [delta], as composed of two
parts, compensated damages ([[delta].sub.c]) and uncompensated damages
([[delta].sub.U]). If the consumer's losses consist of both
"economic losses" (such as hospitalization costs) and
"noneconomic losses" (such as emotional distress arising from
the harm having occurred), then a statutorily imposed cap on recovery of
noneconomic damages would mean that [[delta].sub.U] > 0. Such caps
have been in operation at the state level, and have recently been under
consideration in the U.S. Congress. (20) Damages that are compensated
must be paid for by the firm, so this means that the low-quality
firm's unit cost of production is now positive: [C.sub.L] =
[[delta].sub.c]. To maintain the usual incentives for revelation, assume
that [[delta].sub.C] < [C.sub.H] = k < [delta] [equivalent to]
[[delta].sub.C] + [[delta].sub.U]. Finally, for simplicity, we ignore
other losses that might arise due to the filing of lawsuits, settlement
bargaining, or trial. (21)
As in the previous section, one can show that (for the modified
model, holding [delta] constant) for high-value markets, the
L-type's price, quantity, and profit are increasing in
[[delta].sub.U] for sufficiently high [lambda]. Thus, the effect of a
cap on noneconomic damages due to torts arising from products provided
in high-value markets, where there is a sufficiently high proportion of
high-quality producers, is to enhance the prospects of the low-quality
firms! It is probably not unreasonable to think of medical services as a
high-value market, so such caps may lead to an increased number of
malpractice lawsuits, as the price distortion associated with signalling
shifts more consumers toward lower-quality medical providers (and more
harms). Although this discussion formally focuses on caps on damages
awards, a simple variation would provide the same result for increases
in evidentiary standards (that is, raising the evidentiary requirements
that a plaintiff must meet in order to prove a defendant's
liability for a tort), as this would increase the expected uncompensated
loss.
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