Status and incentives.
by Auriol, Emmanuelle^Renault, Regis
We now examine how the tradeoff between effort and status is
affected by individual income. According to our specification of
preferences, richer agents care more about their status in the sense
that they are willing to exert more effort in order to improve it. The
hierarchy of needs proposed by Maslow (1954) provides a nice
interpretation of this phenomenon. Maslow argues that there is a
five-level hierarchy of human needs, with the following ranking from
bottom to top: physiological needs, safety needs, social needs, esteem
needs, and self-actualization needs. Higher-level needs correspond to
less material (more psychological) preoccupations. A person develops a
taste for higher-level needs only after fulfilling those at lower
levels. In the present context, income is the means of fulfilling
material satisfaction, whereas status is the means of fulfilling
psychological satisfaction. Then, individuals with low income are mostly
preoccupied with material needs and care little about status, wheras
those with higher income, having satisfied their material needs, are
mostly concerned about increasing their status. Various observations,
either in the workplace or in broader social contexts, illustrate the
relevance of Maslow's construction. Centers and Bugental (1966)
find evidence that factors at the top of Maslow's hierarchy play a
more important role for employees earning higher wages. This is
consistent with the logic applied by practitioners when they use
nonmonetary compensation. A human resource management guide indicates
that using goods to reward employees is inappropriate for those earning
low wages, whereas such prizes are highly valued by those who are paid
sufficiently well (see Nelson, 1994). Similarly, rich people seeking
social recognition through the funding of a charity or fine arts
reflects such a shift in tastes caused by higher income. (12)
We next describe how the organization might decide to allocate
status among agents.
Status in the organization. Social status is a scarce resource
because it is valued in relative terms. In order to model its scarcity,
let us define s = ([s.sub.1], ... , [s.sub.n],) as a status allocation
in a feasibility set S [subset] [IR.sup.n.sub.+], where the ith
component measures the status of agent i. First, the scarcity of status
is reflected by the property that it is not possible to improve one
agent's status without reducing some other agent's status. The
feasibility set S is therefore analogous to a Pareto frontier. Then,
individuals being ex ante identical, the feasibility set should satisfy
an anonymity condition: if a status allocation is feasible, then any
permutation of this allocation is also feasible. Finally, we assume that
the status feasibility set is convex. Scarcity and anonymity together
with convexity imply that feasible status allocations must satisfy the
following linear constraint. (13):
(F) [n.summation over (i=1)][S.sub.i] - n = 0, s [member of]
[IR.sup.n.sub.+].
That overall status sums up to n is a normalization: any other
strictly positive constant would produce the same results. However, n
has the convenient property that, when no status disparity is
introduced, all agents have status 1, so that our results can easily be
compared to those from the classical moral hazard literature with
quasilinear individual preferences. (14) Finally we assume that,
contrary to wages, status is awarded before the agent exerts effort. The
status of an agent is based on her situation within the organization,
typically her position in the hierarchy, in a given period. This is
consistent with our interpretation of preferences, where recognition
induces work satisfaction which in turn induces greater responsiveness
to monetary incentives. Any attempt by the principal to reallocate
status once work has been completed, for instance by awarding a medal to
employees who have performed well, will only affect agents' status
in future periods, all the more so if they remain in the same
organization.
Before characterizing the optimal short-term incentive scheme, we
briefly describe a benchmark first-best solution.
First-best allocation. We now discuss the optimal incentive scheme
in the first-best situation where each agent can fully commit to a
contractible effort level as well as to unconditional participation in
the organization. This first-best analysis is meant to provide intuition
about the solution that the principal would ideally prefer, rather than
to make a statement about the welfare implications of our setup. Because
the only binding constraint is the agents' ex ante participation
constraint, it is optimal for the principal to offer each agent
participation in a lottery where one sole winner receives all of the
status and is the only employee paid, whereas all agents commit to exert
the same first-best level of effort. The main argument in the proof is
that, instead of having two agents with positive status, the joint
status could be given to only one of them, with each receiving this
total status with some probability. The added status for each agent when
she is paid exactly compensates her for the lower probability of being
paid. This allows the firm to pay each agent less often, thus lowering
the expected wage bill. (15) Because of the complementarities between
status and income, it is optimal to concentrate status and monetary
compensations on one individual so as to lower the total wage bill. We
might think that the optimality of a lottery depends on income risk
neutrality or on the linearity of the status feasibility constraint. It
turns out that this result is quite robust. (16)
Actual work relations allow for much less commitment on the part of
the agent than that which was postulated here. We therefore investigate
the implications of our model in more realistic settings. We first
reconsider the static problem.
Optimal short-term incentives. Real-world work relations typically
involve a moral hazard problem because effort levels are not perfectly
verifiable. Furthermore, the ability of an agent to commit is limited by
work legislation which usually outlaws clauses that would prevent her
from quitting at any time. The moral hazard problem and the agent's
lack of commitment translate into incentive-compatibility constraints
and interim-participation constraints, respectively. The information
structure of a static relationship is as follows:
Stage 1: the principal offers contracts stipulating each
agent's status and wages; Stage 2: agents choose whether or not to
participate; Stage 3: interim information (the draw of a lottery, if
any) is revealed and agents choose whether to quit or not; Stage 4:
agents choose their effort levels;
Stage 5: outputs are observed and payments are made.
The new constraints are a consequence of Stages 3 and 4. The
interim Stage 3 might seem unnatural in this context and is solely
introduced for the sake of comparability with the first-best solution by
allowing for lotteries before the task is carried out. The lottery in
the first-best contract violates both the interim-participation
constraint of Stage 3 and the incentive-compatibility constraint of
Stage 4. (17)
At Stage 5, status is already determined from Stage 3. As in the
classical principal/agent setup, there is no point in running lotteries
over monetary rewards alone. Payments might, however, depend on output.
Let [[w.bar].sub.i] be agent i's fixed salary and [DELTA][w.sub.i]
be agent i's bonus in case of high performance (i.e.,
[[w.bar].sub.i] + [DELTA][w.sub.i] and [[w.bar].sub.i] are agent
i's wages associated with outputs [bar.q] and [q.bar],
respectively). Worker i chooses her effort so as to maximize:
[EU.sub.i] = ([mu]([e.sub.i])[DELTA][w.sub.i] + [[w.bar].sub.i])
[s.sub.i] - [psi]([e.sub.i]). (3)
Under Assumptions 1 and 2, the agent's utility is strictly
concave in effort and therefore has a unique maximum point. Agent
i's optimal effort, [e.sup.*] ([s.sub.i][DELTA][w.sub.i]), solves
the following first-order condition:
[psi]'([e.sup.*]([s.sub.i][DELTA][w.sub.i]))/[mu]'([e.sup.*]([s.sub.i] [DELTA][w.sub.i])) = [s.sub.i][DELTA][w.sub.i]. (4)
Standard comparative statics shows that, from the concavity of [mu]
and the convexity of [psi], [e.sup.*] is increasing in
[s.sub.i][DELTA][w.sub.i]. Effort is independent of [[w.bar].sub.i]
because of income risk neutrality. Moreover, as can be seen from
equation (A1) in the Appendix, the sign restrictions on the third
derivatives of [mu] and [psi] ensure that [e.sup.*] is concave.
Taking into account additional constraints, the principal's
program can be written as
max E [n.summation over (i=1){mu}{[mu]([e.sub.i])([DELTA]q -
[DELTA] [w.sub.i]) - [[w.bar].sub.i] + [q.bar]} (5)
subject to
[n.summation over (i=1)][s.sub.i] = n, with probability 1, (6)
[s.sub.i][[mu]([e.sub.i])[DELTA][w.sub.i] + [[w.bar].sub.i]] -
[psi] ([e.sub.i]) [greater than or equal to][U.bar] [for all]i = 1, ...,
n, with probability 1, (7)
[e.sub.i] = [e.sup.*]([s.sub.i] [DELTA][w.sub.i]) [for all]i = 1,
..., n with probability 1, (8)
We omit ex ante participation constraints because they are implied
by interim-participation constraints. The following proposition states
three conditions that should hold in an optimal allocation and which, in
short, say that higher status goes hand in hand with higher income.
Proposition 1. Under Assumptions 1 and 2, an optimal solution has
the following properties with probability 1.
(i) [DELTA][w.sub.i] [less than or equal to] [DELTA]q [for all] i =
l, ..., n.
(ii) [DELTA][w.sub.i] = [DELTA]q or [[w.bar].sub.i] = 0 [for all]i
= 1, ..., n.
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