Hulu Hoopla?
by McCarthy, Joe
Jason Kilar is underscoring some of the differences between his new
online video startup, Hulu, and its corporate parents: NBC Universal and
News Corp., owner of the Fox Broadcasting Company. He refers with a
laugh to the makeshift platform for his computer monitor--a cardboard
box from a 24-count Variety Pack of Kellogg's "Fruity
Snacks," secured by a member of his staff during a recent Costco
run.
[ILLUSTRATION OMITTED]
"The culture of Hulu is very different than Fox and NBC,"
says Kilar, the venture's CEO, who came over from Amazon.com in
2007 after nearly a decade working for Jeff Bezos. "It would remind
you a lot more of a Silicon Valley startup than a media organization.
This company should be a technical company, and that's really what
we are. I don't think you would be impressed with the furniture we
have."
Hulu represents the most aggressive effort to date by old guard
media to tip the competitive balance in the fast-growing online video
space from powerhouse upstart YouTube, which currently controls more
than two-thirds of all Web video traffic, according to the Hitwise
monitoring service. YouTube features rough-hewn, user-generated content
but has crafted partnerships with premium content providers such as CBS,
BBC and Sony Music Group. Other big players have stiff-armed the YouTube
seduction: Viacom, which owns Comedy Central, MTV and other cable
channels, sued YouTube last year claiming copyright infringement of
clips from popular shows. NBC's flirtations with YouTube and
Apple's iTunes ended in 2007 amid disputes over how to price
pay-perview offerings online.
Hulu, which debuted in March after a five-month, invitation-only
beta testing period, delivers free content to users; its revenue will
come from advertising on the site and so-called video ads embedded
within programs. The mantra for many new sites is to make content
available "when, where and how" users want it. To that end,
Los Angeles-based Hulu has forged partnerships with AOL, MSN, Comcast
and Yahoo. In addition to content from Fox, NBC and major movie studios,
Hulu features programs from a growing partner base that includes Bravo,
E! Entertainment and USA Networks.
Kilar's passion, he says, is to create an unparalleled user
experience, in part by making the site as easy to use as old-fashioned
television. Having run Amazon's worldwide application software and
North American media businesses--the latter includes the company's
book, music, video and DVD properties--he brings the right mix of
technology and marketing experience to the job. The early reviews on
Hulu.com are promising: The site features a clean design, intuitive
navigation, and bells and whistles aplenty, including streaming
high-definition content.
In a YouTube world, where anyone with a video camera can aspire to
become the next Scorsese, content is no longer a linear push from
creator to consumer. The most popular Web 2.0 sites enable individuals
to control the viewing experience. Capitalizing on this trend, Kilar
points to the ability of Hulu users to share and embed full-length
videos and clips in Web sites, emails and blogs.
Hulu faces a host of challenges, not least of which is stiff
competition in an increasingly crowded online video market that includes
its owners' other Internet properties, such as Fox.com and NBC.com.
In addition, Hulu will be run as a joint venture between wizened network
competitors, raising questions about their collaboration skills.
There are plenty of reasons to cozy up. U.S. online ad spending is
expected to virtually double from $21.4 billion in 2007 to $42.0 billion
in 2011, according to research firm eMarketer. Online video
advertising--the fastest-growing piece of the pie--is projected to more
than quadruple to $4.3 billion in that time. In addition, after more
than a generation of market-share erosion, there's manhood on the
line as the networks attempt to prove they can translate their creative
expertise into the fluid online distribution space.
"Partnerships, revenue models ... everything's up for
grabs," says eMarketer co-founder and CEO Geoff Ramsey.
"Whatever it looks like today, we will look back and say that we
had it wrong."
Kilar says that while there's no shortage of input from his
network bosses--News Corp. President Peter Chernin and NBC Universal
chief executive Jeff Zucker--the relationship is at the board level and
the moguls have ceded Hulu a high degree of independence.
"Fox and NBC have given us a tremendous amount of
responsibility with their most prized assets--their content," Kilar
says. "They have done a fantastic job stepping back and enabling
this embryonic new company to thrive."
COPYRIGHT 2008 Chief Executive
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