Notwithstanding the historical significance of the first
African-American nominee for the White House in our country's
history, August 25-28 may very well represent one of the most defining
moments in the history
of Denver.
More than 35,000 visitors from around the world will descend upon
the Mile-High City for the 2008 Democratic National Convention, the
economic impact of which has been estimated at $200 million. The
long-term benefit of these four days will be judged by the presidency of
the United States and Denver's ability to utilize the DNC as a
springboard to encourage the 35,000 delegates, members of the press and
Democratic supporters to revisit our great city and encourage others to
do the same.
Let's not screw it up.
Denver is not a difficult proposition to sell, especially when we
focus on the features that make it worth traveling back to again and
again. My biggest fear is that when we roll out the welcome mat, it will
be flanked with people wearing cowboy boots and hats directing delegates
and members of the press to the entrance of "The Wild West
Rodeo" where they will be served buffalo, elk or worse--Rocky
Mountain oysters.
I mean no disrespect to the heritage of the West or those of us who
fancy wild game. First-time visitors to Denver might expect such an
event and cuisine. But this stereotype will continue to support the
notion that we are a cow town, while also fostering the perception by
many business professionals on the East and West coasts that Colorado is
a "fly-over" state. We don't want these first-time
visitors to be one-time visitors.
What is the Denver experience we want them to have? What is the
Denver brand, and how can we activate it in a meaningful way?
The Mile-High City is a moniker that has significant equity
worldwide. Although some might associate our 5,280-foot elevation with
cold weather, football or an extra 15 yards off the tee box, there is no
mistaking the Rocky Mountain imagery the name evokes. The mountains are
our brand's foundation, and whether visitors to Denver happen to
enjoy a hike, or simply find themselves in awe of their splendor, the
purple mountain majesty influences every aspect of our city.
The mountains represent the independent spirit of the early
settlers who discovered gold at the base of the Rockies, a spirit that
thrives today in the global businesses, Fortune 500 companies and
successful entrepreneurs and leaders who call Denver home. They inspire
the creativity that feeds our artists, actors, musicians, writers and
chefs. They attract the adventurers, athletes and outdoor recreationists
who seek the challenge, escape and solace the terrain provides.
I have lived here for 14 years, and I am still left breathless
every time 1 cast my eyes west. And although 1 never seem to spend as
much time as I would like actually in the mountains, just knowing they
are there is enough. Their magnificent presence shapes my view on life.
The Denver view is inherent in who we are: a city without pretense
that values the ideas, creativity and diversity that promotes positive
change. Rated one of the healthiest cities in our country, we are
active--even restless--as we seek productivity. Our residents are
friendly, open and engaging with a tremendous commitment to
philanthropy. Deemed one of the most intelligent cities in America, our
locals are driven but far from arrogant.
The view is the Denver brand. The mountains are the foundation of
our view, literally and figuratively. And although we might not be able
to package our view and sell it as a souvenir, it is contagious. And in
the tourism industry, we can measure contagiousness.
So from August 25-28, let's just be ourselves and let the
mountains do their thing. There is no need to parade around in costumes
and force people to eat food that few of us who live here actually eat.
Let the 35,000 visitors who are coming to Denver simply experience the
Denver view.
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They'll be back.
John Harris is president of Karsh\Hagan, the advertising agency of
record for the Denver Metro Convention and Visitors Bureau. John can be
reached at jharris@karsh.com
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NOTE: All illustrations and photos have been removed from this article.