Here's something they don't talk about in those
PC-versus-Mac commercials: Mainframe computers, those large, decades-old
machines, still hold data for banks and other organizations. Many of the
baby boomers who know how to maintain those IBM-compatible systems are
getting ready to retire, so companies must find new workers with these
skills.
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To respond to this need, IBM has partnered with 400 universities
worldwide to teach mainframe and large-system skills. One of the most
recent schools is the University of Denver. In June, DU, IBM and the
Metro Denver WIRED initiative announced that they'd partnered to
create a Mainframe Administration Training Program. the 20-week course
is free fro candidates who scored highly on a test DU administered on
June 12. The course is funded through a WIRED grant.
Griffith A. Kundahl, director of development for DU's School
of Engineering and Computer Science, says the effort is part of the
university's vision of being a great private university dedicated
to the public good. "This program is a great example of that,"
he says.
It's also an example of how local colleges and universities
are responding to employers' demands for skilled workers. The
institutions are revamping programs, adding courses and adding
convenience for working adults. The goal is to make it easy for
employers to hire graduates, and to make sure graduates develop the
relevant skills for a changing workplace.
Whether the students are traditional 18 to 22-year-olds looking for
their first "real" job, or adult learners hoping to update
their skills, schools say they are responding to what businesses and
students want.
Lisa Severy, director of career services for the University of
Colorado at Boulder, says what employers seek hasn't changed over
the years.
"They are looking for entry-level graduates with critical
thinking and problem-solving skills, that have had work experience but
are at a very trainable spot in their careers," she says.
Meanwhile, graduates are looking for jobs that will allow them to
express their creativity and see where they fit in the world. "They
are still in this exploratory mindset, and they surf from one job to
another," Severy says. "That can be frustrating for employers
who are used to the mindset of, 'I am coming out into the world,
and I want to prove myself and work up the ladder.'"
Rich Schweigert, CEO of Colorado State University's new online
Global Campus, says there is demand for workers in industries such as
health care and information technology. In all industries, there is a
need for workers with leadership skills and change-management skills.
"Businesses tell us they want a relevant career focus, and
educational opportunities that are delivered in a timely manner,"
he says. "Employers also are wise enough to know by further
educating their work force, they are helping their business and the
marketplace."
He adds that students want to further their careers and sharpen
their marketable skills. However, many students don't have the
time--or with today's gas prices, the money--to drive to a location
to attend classes a few times a week. "There are a lot of folks who
can't get to campus, especially in rural Colorado," he says.
"They would have to drive hundreds of miles for educational
opportunities."
Vincent Wincelowicz, chairman of the College of Business at Johnson
& Wales University in Denver, says employers are looking for workers
with ethics and integrity. Employers also want staffers who can write
clearly. "We are looking to produce students who are able to take
something and critically evaluate it, then break it down and describe it
to people," he says.
Hands-on practical experience is important, too. "They want
somebody who has done projects in entrepreneurship, who has written
business plans for different ventures."
Students want the experience, too, and quickly. "They walk in
the door, and they want to be a marketing person, an HR person," he
says. "They are not going to spend the first two years of college
redoing high school."
Peg Rooney, dean of the Center for Career and Technical Education
at the Community College of Denver, agrees that students don't want
to waste time studying theory or taking irrelevant electives. "They
want to get in, get out, get an associate's degree, get a
job," she says.
Sometimes they can't move that quickly because there are
waiting lists, especially in the health-care programs. So some students
opt to earn other degrees, such as an associate's degree in
business administration, while they wait for an opening in nursing
school.
April Peterson, assistant director of career services for Regis
University, says employers want workers who show flexibility in their
schedule and their responsibilities. "It's the person who can
come in early and stay late. They can take on something new when they
need to, can learn quickly and adapt to change, and be a problem
solver," she says.
In general, she says, business majors are in demand, as are IT
experts and healthcare professionals.
WHAT COLLEGES AND UNIVERSITIES ARE DOING
In addition to employer demands, there are other demands. In his
State of the State address in 2007, Gov. Bill Ritter said he wanted
"our colleges and universities to double the production of
technical certificates and college degrees over the next 10 years."
Several schools have launched online programs or revamped current
programs.
In May, CUS began enrolling students for Global Campus, a new
online program that has its own faculty and staff. Classes will start
this fall for the bachelor's and master's degree programs.
Schweigert says in its first month, CSU-Global Campus fielded queries
from several states as well as Canada and Mexico, but the main focus is
on Colorado students. CSU is partnering with state agencies to encourage
employees to earn master's degrees. He also plans to communicate
with chambers of commerce to get the word out about the new program.
"Now employers have another choice in the means to educate
their work force," he says. "We think they will be excited
about it."
Schweigert says costs are often a barrier, so CSU-Global offers a
tuition guarantee. Students pay the same tuition rate for as long as
they are continuously enrolled and make progress towards their degree.
Also, students who enroll for fall 2008 receive a Charter Scholarship,
and in-state students will receive resident rates. Undergraduates will
pay $249 per credit, and graduate students will pay $349. The school
will also waive its $50 application fee for a limited time.
DU has revamped its University College, the school of professional
and continuing studies. Students can earn a certificate, undergraduate
degree or graduate degree, and the courses are offered through various
formats, including online. James R. Davis, the dean, says DU redesigned
the curriculum to better respond to the business community's needs.
"They are interested in people having a better sense of
context and big picture of their organization and their industry,"
Davis says. "Instead of giving people lots of skills, you try to
back up and say, 'What is this industry, what are its origins, what
is it like now, who are the key players and where is it
going?'"
For example, he says, one of the graduate programs is Environmental
Policy and Management. "We are trying to revamp the curriculum so
we pay more attention to what is this whole scope of environmental jobs
and careers," he says. "So a person doesn't just come in
and say, 'I work in this green organization. I am an advocate.
That's all I want to know."'
DU is also trying to make it easier for people to attend classes.
Leslie James, who recently earned a master's degree in
telecommunications with emphasis in technology and policy management
from University College, says she occasionally travels for work for her
job as a global account manager for Sprint. She earned the degree online
and never met any of the professors or other students until graduation
this spring.
"With other master's programs, if you miss a class it can
take your grade down," she says. "DU has great recognition of
what people's schedules look like. We are all busy."
Johnson & Wales has grown its criminal justice program, partly
in response to the Denver Regional Council of Governments. "Years
ago, they said in the metro area there is a dearth of applicants for law
enforcement jobs," he says. "Those that apply can't get
through the background check." He says the need for security at the
Democratic National Convention, as well as other issues such as school
violence, have also created a need for criminal justice professionals.
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The College of Business, which opened in Denver in 2000, has about
300 students. The school tries to get the word out by hosting symposiums
on school violence, disaster training for building management companies,
and other presentations. There are more than 1,100 students in Johnson
& Wales' better known culinary arts and hospitality programs.
Rooney says the Community College of Denver has adapted its
curriculum in response to the school's business advisory
committee's suggestions. For example, to fill the need for skilled
child-care workers, CCD instituted an early childhood education director
certificate and group leader certificates.
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