Cellular One implements Info Directions'
CRM.
www.tmcnet.com/2271.1
Wireless firm Cellular One has implemented Info Directions'
CostGuard XG CRM software and Lexys point of sale applications. The
solutions will help Cellular One manage rating, billing, customer
relationship management and retail operations for their growing
subscriber base. Cellular One says that it can now link critical
components in its corporate and retail activities to secure a single
view of end user activities and purchases. It has already real-ized
significant advantages by leveraging CostGuard's ability to share
the product catalog between the billing/CRM system and the retail POS.
The implementation has, in addition, streamlined the launch of new
products and services.
www.infodir.com
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