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Weekly UpdatesAmdocs (NYSE:DOX) a provider of customer experience systems, has announced that Telenor Sweden, one of the largest mobile operators in Sweden and a subsidiary of the Telenor Group, has selected Amdocs' Operational Support System (OSS) suite of products to manage and automate its network inventory across its wireline operations.
Amdocs OSS already supports Telenor Sweden's mobile operations and it has expanded its relationship with Amdocs to support its fixed-line operations. Amdocs OSS will replace Telenor Sweden's current fixed-line solution with a consolidated, convergent OSS that places all network data in one repository, providing a single point of visibility across the network, and enabling Telenor Sweden to efficiently track and account for all its network assets. As a result, it will be easier for Telenor Sweden to plan and manage network resources and assure accurate service delivery across all its lines of business.
"Choosing Amdocs as a single strategic supplier for our network inventory will give us a lower total cost of ownership and rapid time to market for new services," explained Magnus Zetterberg, chief technical officer at Telenor Sweden. "Having a single view of our network will allow us to maximize the usage and value of existing network capacity and support future growth by only deploying new network resources when needed. We will also be able to improve the customer experience with faster resolution times."
For more information about Amdocs operation support systems, please visit www.amdocs.com/oss.
About Amdocs CES
Amdocs CES (customer experience systems) is an integrated portfolio that delivers the operating environment service providers need to transform from providers of utility voice, data and video services into purveyors of the digital lifestyle. Amdocs CES allows providers to deliver an optimal customer experience - personalized, participatory and timely across any service, location and device. The Amdocs CES Portfolio leverages Amdocs business process best practices based on real-world scenarios, and transcends traditional business support systems (BSS), operational support systems (OSS) and service delivery platforms (SDPs) to enable service providers to address both current and emerging customer experience business processes. Amdocs' unique business model focuses on enabling its customers to create differentiation and build brand, loyalty, profitability and competitive leadership. Please visit www.amdocs.com/cesportfolio for more information.
About Amdocs
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience(TM) at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, services and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $3.16 billion in fiscal 2008, Amdocs has more than 17,000 employees and serves customers in more than 50 countries around the world.
For more information, visit http://www.amdocs.com or call 212/445-8373.
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