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Weekly UpdatesAs part of its commitment to provide a smooth transition for former Unicel customers in New York State, AT&T has integrated all cell sites in the legacy Unicel network AT&T acquired in New York, with AT&T's existing nationwide wireless network.
This development represents nearly six months of intense labor during which AT&T optimized cell signals in an effort to create the kind of high-quality wireless experience AT&T customers have come to expect across the country, and paves the way for future network enhancements across the territory. AT&T's wireless network in New York State is monitored twenty-four hours a day, seven days a week at AT&T's state-of-the-art Global Network Operations Center. This facility manages all of AT&T's voice and data traffic and provides visibility into network performance, allowing the company to better maintain its infrastructure, analyze network performance, and ensure network capacity to meet customer demand. AT&T also has a dedicated network team in place locally, who can be rapidly dispatched to individual cell sites or switching centers should the need arise.
AT&T's acquired Unicel wireless network assets in Clinton, Franklin, Essex, Hamilton and Fulton Counties - as well as those in the state of Vermont - are now integrated into the AT&T network. Since AT&T closed its acquisition of these network assets in December 2008, it has added a new cell site in Lewis, enhancing wireless coverage in the Adirondack Park along the I-87 Northway between exit 32 in the Lewis/Stowersville area up through exit 33, Route 22.
"AT&T is to be congratulated on this successful transition," states Garry Douglas, president of the Plattsburgh-North Country Chamber of Commerce. "All actions and investments that enhance and ultimately expand communications service in the North Country are important to business and economic development."
"While this investment represents a significant milestone, we are committed to bringing expanded wireless coverage to our New York State customers," said Jay Summerson vice president of external affairs, AT&T New York. "Our ongoing investments in the state will help us ensure that New Yorkers have access to the wireless services that help drive economic growth."
In response to growing demand for its highly desirable wireless products and services, AT&T has recently doubled its local customer sales support team, hiring six new employees for its newly renovated Plattsburgh store. This location has been expanded to include an additional 1400 square feet of showroom space, allowing customers to experience AT&T's device portfolio in a try-before-you-buy environment with live demo units and displays.
"Our sales team is available to assist customers, especially those transitioning from Unicel, to help them find the right wireless solution to meet their individual needs. Whether they are checking e-mail, uploading video or using award-winning applications like AT&T Navigator, AT&T lets today's wireless customers make the most of their mobile experience," added Bob Holliday, vice president and general manager for AT&T New York State. "From road warriors to texting teens, twice as many Smartphone users in the U.S. have chosen AT&T over any other wireless carrier. We have something for everyone."
There are 50 AT&T-owned retail locations in upstate New York. AT&T's products and services are also available at a number of authorized dealer and national retail locations.
To find out more details about AT&T's wireless coverage in New York or anywhere in the United States, consumers can go to http://www.wireless.att.com/coverageviewer/. The online tool provides up-to-date wireless coverage information for specific locations. The tool can measure the quality of coverage based on a street address, intersection, ZIP code or even a landmark.
For the complete array of AT&T offerings, visit www.att.com
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
About AT&T
AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates - AT&T operating companies - are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest 3G network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. AT&T offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse(SM) and AT&T | DIRECTV(SM) brands. The company's suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T's Yellow Pages and YELLOWPAGES.COM organizations are known for their leadership in directory publishing and advertising sales. In 2009, AT&T again ranked No. 1 in the telecommunications industry on FORTUNE magazine's list of the World's Most Admired Companies. Source: AT&T Inc.
For more information, visit http://www.att.com or call 508/271-8442.
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