Mobile Edition
Print
Get the Mag
Weekly UpdatesFive Nine (www.fivenine.com) has released Virtual Call Center Suite 7.2 that adds preview dialing to the hosted/SaaS solution, which has predictive dialing, thereby giving collection, customer care, sales organizations choices in what tools to reach out to prospects and customers with. The Five Nine software also has data import, call scripting, campaign/list management, do not call list compliance, quality monitoring, and realtime and historical reporting. It can also be used by home-based agents.
|
More Resources
|
|||
Five nine.(CUSTOMER INTER@CTION NEWS)(Virtual Call Center Suite 7.2 )(Brief article)
COPYRIGHT 2009 Technology Marketing
Corporation Reproduced with permission of the copyright holder. Further reproduction or distribution is prohibited without permission.
Copyright 2009 Gale, Cengage Learning. All rights reserved. Gale Group is a Thomson Corporation Company. NOTE: All illustrations and photos have been removed from this article. |
|||
FEED