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Ann Gilley
Ferris State University
Heather S. McMillan
Southeastern Missouri State
Jerry W. Gilley
Colorado State University
Ann Gilley is an associate professor of management at Ferris State University, where she teaches strategy and management. Her areas of research include change, the organizational immune system, and managerial malpractice. E-mail: gilleya@ferris.edu.
Heather S. McMillan is an assistant professor of management at Southeastern Missouri State, with eight years of progressive human resource management experience, as well as certification as a Professional in Human Resources. E-mail: hmcmillan@semo.edu.
Jerry W. Gilley is professor and program chair of organizational performance and change at Colorado State University, and was a principal at William M. Mercer, Inc. E-mail: jerry.gilley@colostate.edu.




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