A powerful new call processing system developed by a company based in Boca Raton makes traditional voice mail obsolete.
Virtual Voice Network(TM), developed by Touch Tone Technologies, Inc. (T3i), Boca Raton, Fla., is already helping South Florida businesses of all sizes by sending voice, fax and e-mail messages to people working in their offices, at home, in their cars, or anywhere they are traveling.
The patent-pending technology allows organizations to increase productivity, lower costs, stay in close touch with key customers and others, and leapfrog competitors who still rely on inefficient and hard-to-use voice mail systems. Users, who pay a monthly fee for the service, can enjoy all of the benefits of Virtual Voice Network(TM) without buying any expensive equipment.
Those benefits include never-busy fax, faxes stored in a mailbox, fax-back and fax broadcast services. Virtual Voice Network(TM) can automatically direct calls to a home, a wireless phone, or to a remote office location and then pull the calls back if the line is busy or if nobody answers the calls.
T3i also provides wide area network (WAN) connectivity through its own Internet service provider, eNVERCE.NET, allowing the staffs of small businesses to share computer files and access information remotely through their own virtual private network.
"One of our secrets is T3i's patented Call Pull-Back technology," said Ken Amick, chief technology officer of the Boca Raton-based company. "This is a sophisticated method of call transfer with any phone system -- even old rotary phones. Businesses using our Virtual Voice Network(TM) can avoid dropped calls and reduce wasted call forwarding costs, long distance charges, cellular phone charges, redundant messages and redundant voice mail systems."
One T3i customer is a national marine insurance adjusting company that was paying more than $3,000 a month in rent for a South Florida corporate office. After installing a Virtual Voice Network(TM) system, the firm simply routed calls to the adjusters at their homes or on their cell phones, allowing the firm to close the office, save the rental expense, and increase productivity.
T3i's clients include the U.S. Postal Service, Catalina Lighting, Family YMCA of the Palm Beaches, Nestler-Poletto Realty, Quality Aircraft Sales, National Auto Care, Wellington Capital, Affiniti Architects, Moyna Properties and White Tiger Marketing.
"Many companies just aren't aware of all the capabilities of our advanced technology," said Dean Frost, president of T3i. "That's why we offer free consultation services to help a customer identify the many image-enhancing and productivity-improving business options available with Virtual Voice Network(TM)."
For instance, with Virtual Voice Network(TM):
-- A small business can project the image of a big company with numerous extensions and departments.
-- A firm can avoid missed opportunities by receiving calls and taking messages 24 hours a day.
-- A firm with staff members on the road or in different geographic locations can automatically route calls to the correct people.
-- A small business might not even need to lease an office, with calls forwarded to employees on the road or working out of their homes.
-- In the event of a natural or man-made disaster, calls can be sent to employees' homes or to an alternate location.
In addition to Virtual Voice Network(TM), T3i offers e-mail and data services through eNVERCE.NET, its national Internet service provider (ISP). eNVERCE.NET provides premium, high-quality dial-up access as well as nationwide DSL and dual ISDN access, and a full array of premium web-hosting services, and e-commerce solutions.
T3i has developed an integrated suite of productivity-enhancing messaging products and Internet services that include customized call, fax and data processing systems, wide area networks, voice over the Internet and high speed Internet connectivity for businesses and individuals. Touch Tone Technologies is based at 1900 Glades Road, Suite 200, Boca Raton, Florida 33431. For more information, call 954-428-2678.




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