COREL CORP. (www.corel.com).
In November, Corel announced a pilot project to offer subscription-
based remote hosting of its WordPerfect Office applications. Corel
business development manager Sheldon Speers says the new subscription
service, which is currently available only through a single ASP
reseller, carries a "list price" of $9.99 per month, per
desktop. "We haven't had much customer feedback to date,"
he says, "though what we have heard has been relatively
positive." Speers adds that the new service is primarily aimed at
smaller corporate customers who expect to deal with resellers. In the
future, Corel will probably develop "a stronger effort" of its
own to provide a comparable consumer subscription service.
Remote hosting may be new for Corel, says Speers, but the company
has a good deal of history with subscription pricing. In 1997, Corel
rolled out a subscription-based site licensing plan that produced
"at least 15% of our corporate licensing revenues," and this
summer the company began renting its Print House title at several
Blockbuster outlets. Speers adds that the $9.99 monthly pricing for a
WordPerfect subscription is based on Corel's historic revenues from
corporate licenses, amortized over 18 months.
Marketing tactics: Corel's reseller partner is a well-known
ASP reseller called FutureLink (www.futurelink.net), which offers
WordPerfect Office as part of a comprehensive PC outsourcing service
(FutureLink is also a Microsoft ASP). FutureLink provides hardware, tech
support, software, and Internet access through one monthly payment.
Speers predicts that most companies will end up buying "horizontal
applications and services" from resellers like FutureLink, rather
than deal directly with multiple publishers. "Obviously, many of
these services aren't part of Corel's core competency,"
he says. "We'd rather work with ASPs like FutureLink than
become an ASP ourselves."
Like any reseller, Speers adds, FutureLink pays Corel a discounted
price ("comparable to what you'd see on the product
side") for the monthly subscriptions it sells.
Development issues: For the moment, says Speers, FutureLink
subscribers get "our standard off-the-shelf desktop product,"
with no modifications. "It's being run using the Citrix
MetaFrame technology, in conjunction with a Citrix ICA plug-in to
Netscape." However, he says Corel will eventually release versions
that support other remote hosting technologies, including SCO's
Tarantella and GraphOn's WinBridge. "Compatibility is a key
issue in the ASP space," Speers says. "A lot of vertical ASPs
are targeting a single platform, but my feeling is that a horizontal
application will have to work with everything."
Forecast: "We've done some preliminary revenue
projections, and we see the ASP model happening very quickly," says
Speers. In two years, he says, ASP revenues "broadly defined"
could represent 30%-45% of Corel's total business.
Sheldon Speers, business development manager, Corel Corp., 1600
Carling Ave., Ottawa, Ontario K1Z 8R7; 613/728-8200. E-mail:
sheldons@corel.ca.
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