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Weekly UpdatesXpherix Corporation, San Antonio, a leading provider of personalized directory assistance solutions, has launched the Xpherix Personalized Directory Assistance product offerings which include the following:
-- Xpherix Address Book(TM) -- The Xpherix flagship product and the basis for personalized directory assistance offers live, user-created electronic business cards, or Profiles, that automatically update as profile information changes. Information is accessible via a single directory assistance call from any phone or Internet connections worldwide
-- Xpherix Enterprise Directory(TM) -- Simplifies and lowers the cost of accessing and maintaining critical contact information for enterprises. With employee turnover and changes in employees' personal lives, Xpherix helps enterprises remain productive with important and up-to-date contact information always in place. Xpherix facilitates relationships with partners, customers and suppliers by making this contact information available as needed and in a secure, controlled fashion
-- National/Regional Directory -- Enables users to import dynamic white and yellow page content into their address book or enterprise directory that is automatically updated as content changes. Increases the depth of the data, making it more valuable
"In light of all of the current and potential changes in the directory assistance/enquiry market worldwide, the ability to deliver unique services to high value customers -- wire line or wireless, builds loyalty, and will drive DA/DQ revenues," said Kathleen Pierz, vice president of Global Directories & Databases at The Kelsey Group. "Personalization, accuracy, and multimodal access build value for customers and will ultimately deliver market share."
Founded in 1999, Xpherix's products and services offer personalized directory assistance solutions for individuals and organizations. Xpherix Dynamic Directory(TM) technology and telco-class infrastructure for accessing, storing and automatically updating personal contact information provide premium services and enhancements for enterprises and mobile professionals. The solutions focus on the accessibility, quality and depth of data services and are delivered through partnerships with wireline/wireless carriers and call centers.
Xpherix is currently partnered with leading directory assistance platform providers VoltDelta and varetis AG allowing carriers and call centers to easily integrate the service into their offerings for incremental revenue using current infrastructure.
Directory assistance services have fallen short of their potential in both revenue generation and in providing benefits to the mobile professional and the enterprise. Historically, directory assistance was considered a liability and is often considered a low-profit part of the business.
"Today's directory service providers are under constant pressure to increase revenue and improve the quality and depth of their data," said Nick Walker, CEO and president of Xpherix Corporation. "Our personalized directory assistance solutions create incremental revenue opportunities for competitive directory assistance providers by driving call frequency and call completion."
About Xpherix Corporation
Xpherix Corporation is the leading provider of personalized directory assistance solutions for corporations and mobile professionals. Their dynamic directory technology and telco-class infrastructure for accessing, storing, and automatically updating personal address books and enterprise directories, provide new services and enhancement options. Xpherix products and services create incremental revenue opportunities for directory assistance providers and competitive wireline/wireless carriers who provide directory assistance to individual subscribers and corporate enterprises. A privately held company, Xpherix is headquartered in Sunnyvale, California with European headquarters in Munich, Germany.
For more information, visit http://www.xpherix.com or call 215-867-8600, ext. 245.
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