Trading up to better for you.
Two-thirds of our panelists agree that they would probably switch
to the better-for-you snacks, "if companies like Frito-Lay could
narrow the gap between the taste of snacks that arc better for you and
those that are clearly not." A smaller but still significant
percentage agree that kids would switch too. PepsiCo is reportedly
trying to make at least 50 percent of its foods and beverages healthier
by reducing and/or changing fats and adding ingredients like broccoli.
McDonald's is switching to healthier (but no less fattening) oil
for its fries. As long as these companies don't lose sight of the
overriding importance of taste and price perception, consumers at large
appreciate, applaud, and say they will support efforts to make indulgent
foods healthier and/or healthy foods tastier. Note that this widespread
support goes beyond the healthy and pricey chic associated with the
natural and organic snacks featured at stores like Whole Foods. Many
consumers know that they could get taste and health in the same pa ckage
by spending lots more.
The consumer affirmations may be on the money: low fat, popularly
priced snacks already account for more than 20 percent of PepsiCo sales
and are up 20 percent this year. But the healthier products have to
taste Really Good! We have an unforgiving and voracious appetite for
full and satisfying flavors and textures that wage war with our wish for
health and svelte.
One of our panelists reminded us that Diet Coke was the first big
success in the better-for-you category. "Way back when, we switched
to Diet Coke because it tasted good and saved calories. Now we are
switching from Diet Coke to water and juices, but we have switched our
entertaining chips and crackers to Baked Lays and hope that more
products like that are being planned." That consumer's
perception makes Pepsi's efforts look mighty good.
COPYRIGHT 2002 Consumer Network,
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Copyright 2002, Gale Group. All rights
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