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Opposing views of Wal-Mart.


by Doyle, Mona
The Shopper Report • May, 2004 •

Our consumers have opposing views of the Wal-Mart defeat in Inglewood, California.

* One third feel that the town was nuts because it will miss out on all that Wal-Mart has to offer.

* One third have mixed feelings about the setback for the town, the consumers, and for Wal-Mart's power position in American retailing.

* One third feel it is about time that consumer-citizens stopped up and said no to the behemoth.

The Pro Wal-Mart Views:

* Their low prices help lower-income families maintain a decent standard of living.

* They give good value.

* Most communities would welcome them.

* They are generally good neighbors.

* They mostly give consumers what they want.

* They represent progress.

* The have good everyday clothing and good sales.

* They employ senior citizens.

* They are great when you are traveling.

The Anti Wal-Mart Views:

* They destroy main streets and local stores.

* Most businesses can't compete with their prices.

* They pay workers less than a living wage and less than they should for employee health care.

* They force down wages for everyone.

* Few people want a Wal-Mart in their back yard.

* Their profits don't stay in the communities.

* They lock out unions.

* Their stores aren't as good as people think.

Here is a sampling of the comments:

Pro Wal-Mart: "Wal-Mart does generally give good value for consumer dollars and most communities would welcome them. They are generally a good neighbor and give the consumer what he wants. They are a threat to mom-and-pop businesses but those have a limited viability anyway. I don't want to see us reach the point where there is one large grocery chain, one large superstore chain, one department store chain, etc., but that has begun to seem inevitable."

* "It just 'shows to go' that people in California are 'nuts.' If it can't be found at Wal-Mart, it can't be found. Those of us on the proverbial fixed income find Wal-Mart invaluable as a way to maintain our current standard of living. I think there must be some sort of strange political agenda and/or lobby in that crazy town in California. I do not believe the people have a right to stop good progress unless it impacts on their loss of homes, income, or rights."

* "I welcome any Wal-Mart into my community. They have excellent sales. They employ senior citizens, handicapped, and treat their employees well. Their clearance items are magnificent. I have absolutely no problem with them."

* "I love Wal-Mart. I have one that is 5 minutes away and one that is 15 minutes away. I go to both all the time. Any place I can save money is good for me. They have quality clothes (everyday type) at reasonable prices."

Mixed Feelings:

* "Communities should speak out if they do not want a certain company or store in their neighborhood. Competition is the name of the game but I can really appreciate the small stores. I have seen many come and go in my community because of this. They have a one of a kind gift and have a way of making you feel comfortable when you do buy something there. These big stores, you do not have that special bond."

* "I am somewhat neutral about this--they do have an unfair advantage in that they are so huge that most businesses can't compete with their prices. I do shop there for some things--mostly food and cleaning/toiletry type."

* "It's good to see citizen-consumers saying No! to Wal-Mart. They should have the freedom to express their opinions. Wal-Mart should be free to grow but the citizen's opinions are important too."

* "I have mixed feelings about Wal-Mart. Our town fought it for 5 years and lost/won? The store that was built is not of ordinary design. It is attractive but I do not go there much. I much prefer Winn Dixie or Publix for groceries. However when we travel in our motor home I am glad to have Wal-Mart. A lot of the towns out west we stay in are small and had no large grocery or shopping before Wal-Mart. It is wonderful to have a Wal-Mart and know the prices will be reasonable. I use them a lot on the road where no other grocery chain is available. I also think in some areas it has made stores clean up, revamp and lower prices which was sorely needed."

* "We live about 60 miles away from Inglewood. This is a subject that had a lot of sides to it, but we heard it was defeated by the California labor unions. They put their money into it as Wal-Mart is NOT union and they needed to flex some muscle. Whatever was done, it worked. But supposedly Wal-Mart has plans for many more of their super stores in California and thus it seems that the city lost a VERY valuable asset by voting it out."

Anti Wal-Mart:

* "Wal-Mart is not as good as some think it is. The centers do provide jobs but from what I hear, they do not pay well and they are always having problems with employees, hours, wages and such. I think it's good to see citizens speaking up."

* "In my opinion Wal-Mart has become too powerful. If a community chooses not to have them so be it."

* "Yes, I think it's both timely and appropriate that citizen-consumers say No! to Wal-Mart and any other large corporation that earns profits (which are taken elsewhere, with no benefit to the community) by paying its workers less than a living wage. In the long run, Wal-Mart can cost us more in local taxes than they save us on merchandise. The community ends up picking up the slack through taxes and local charities--these folks must have their health care needs, food, utility and housing needs met somewhere! Meanwhile the corporate executives live large on the profits, often in another state!"

* "Absolutely!!! We have had the same going on here in Wisconsin. Stoughton voted one out and there were issues about expansions in other communities, as well. I do patronize a Super-Center an hour's drive away, but I'm a NIMBY--Super centers can stay away from community. I may pay more sometime, but I'll have an identity!"

Editorial note: Perceptions of losing identity and paying higher taxes to support underpaid employees suggest that supermarkets facing the arrival of Wal-Mart super-centers in their backyards might benefit from sponsoring debates.


COPYRIGHT 2004 Consumer Network, Inc Reproduced with permission of the copyright holder. Further reproduction or distribution is prohibited without permission.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.
NOTE: All illustrations and photos have been removed from this article.



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